We thoroughly enjoyed our stay - thanks to the delightful staff and impeccable premises!

I stayed at this property for five days and stayed in a four bedroom raid at $820 USD a night. With prices like that you would think you’re getting five star service and top notch accommodations. That was not what we got. Instead we found a dead cockroach, left dish from room service for three days, and an air conditioning system that broke down every night. One night it was so hot we had to go to the front desk at 2am and see if someone could come fix it. The bathroom also had a moldy and sewage smell to it and the floors were completely filthy it’s as if they didn’t mop the floors in a while or do any type of deep cleaning in a while. In terms of service it was lacking, when ordering room service on the phone they never got the order right. They would come to the door one or two time to retake the order and still get it wrong. Their restaurant price are expensive but food was delicious. If you’re going to spend this type of money I’d say stay at the four seasons or Nobu.

The best

Good

Perfect. Just wow

Perfect location! Although just a short stroll from the medina, it feels like a calm an relaxing oasis. Personal and attentive service. Special thanks to the staff at the kids club and the reception. Can't wait to go back!

Very good location. Walking distance to all the major attractions. Staff very professional and helpful.

Excellent hotel, Staff, food, and cleanliness Will definitely go back

Staff were very helpful especially the waiting staff at breakfast. The room was spotless and the cleaners do such a good job Felt very safe and was nice a quiet but close enough to medina to explore the city. Lovely pool area

Great staff.. very friendly and hospitable

Fantastic and clean hotel. We traveled as a family. Had a great time during our stay. Hotel had a Great swimming pool, hamam, beauty bar. There is a small kids club but my kids were not interested and would prefer the swimming pool. Staff were super friendly and present. The hotel is great it the city is ok. Maybe it’s somewhere you want to visit once!

I’m beyond disappointed in my stay with this hotel. First of all the rooms were boiling at night, we asked if we could have assistance with the AC( I assumed it wasn’t working) as it was so hot at night, we were told there is no AC in this hotel. We then asked how about a fan? The reception staff laughed and said no madam no fans and hung up. We booked treatments at the spa and were told we have to pay in cash only or no treatments. So we booked one treatment for the same day as we had the cash for that. This should have been a simple wash and blow dry. My sister attended the appointment after swimming expecting a wash and blowdry. The hairdresser proceeded to blowdry her chlorine filled dirty hair. She asked can I have my hair washed please it’s full of chlorine. To which she was told I don’t do washing and tried to carry on blow drying her hair! When at breakfast, we would sit and wait to be addressed, noticed or have our orders taken. We would see tables with 3 staff to them but ours was empty? No idea what the prejudice was here but I’ve never experienced it so. Was very disgusted by it. One night we ordered room service, the online menu in the welcome pack wasn’t working. So we went to reception to ask for a menu. They said they don’t have any. So we went back to the room called the room service option, told them and they said we only have the following. Which were limited options very limited, it wasn’t even late at night but no apologies for any inconvenience.

Beatuful proprty and great staff. We wished we had time to stay a little longer.

Clean, friendly staff

The location is fabulous, everyone from the front desk to housekeeping and dinning room servers were friendly and helpful Our rooms were spacious, bright and well appointed Overall our favourite hotel on our trip

I stayed at a Ryad and it was a very spacious clean and elegant

Great hotel in a good location. Staff were friendly and helpful and the amenities were very nice.

Staff extremely professional intent on excellent service welcoming in everyway.

We rented a ryad in a 5-star hotel which was expensive. We naturally expected luxury level accommodations. I'm sorry to say that this wasn't the case. Our ryad was due for a renovation. In terms of service the staff was friendly but sometimes things would take a long time. For example, both the light bulbs in one of the bathrooms were out and we had to ask for them to be replaced two days in a row, for it to finally get handled.

Great location

This is an excellent 5 star hotel in a great location very close to the centre of Marrakech. The rooms are very large and beautifully presented. The central swimming pool is great and it was a delight to stay there. However there were 2 significant issues: 1) The air conditioning was turned off for winter. The rooms were warm 23deg at night and this was too hot for comfortable sleeping. When I pay €400 a night I expect to be able to control the room temperature. 2) The noise transfer from the room above was completely unacceptable. Every foot step on the hard floor above, was heard directly below. The occupants of the room above returned each night at 1am and walked around their room for 30-60 minutes before finally going to sleep. This woke both of us up each night and in not acceptable for a hotel of this quality and price. Overall an excellent hotel that is let down by 2 serious issues. If these issues are resolved we would be delighted to return.

The ryads are a very good deal. The staff is really friendly and helpful and they really take care of their customers. Only the bar staff is very s-l-o-w. There is some visible wear-and-tear in the public spaces and rooms. Plumbing needs improvement. Nonetheless, definetely worth a recommendation.

We stayed for a week and had a great time. The hotel is centrally located and very welcoming. The food was very good, if a little limited in the evening, but that didn’t matter as there were lots of places to eat. However the best thing about the hotel are the staff, who are brilliant! Very professional but also very friendly and helpful. We really enjoyed our stay and would happily return

I liked that its clean but the city has too much motorrcycles so the air is polluted

The hotel is excellent. Location is perfect walking distance from Jemaa El Fnaa. Room are spacious and very clean. Breakfast is very good with a lot of choices. The staff are very professional especially Karima at the front desk. She is very kind and very helpful. It was my birthday, she suggested to my wife to make a surprise. She decorated our room and send us a birthday cake. It was an amazing surprise. I will definitely come again to this hotel very soon. Thanks a lot to all the staff.

Another excellent stay. Looking forward to returning in the future.

Beautiful upscale and spacious property a nice walk to the medina. Amazing breakfast buffet and really good coffee. Servers all very friendly. Little bit of a mix up with our room as we had our first night as part of a tour and extended two nights through Expedia. Had to change rooms after Day 1. Would have rather they put us in the room we could stay in for three nights right away.

Location was great and the medina was an easy walking distance away.

Great service. Karima the butler and everybody else were making sure we have everything we need. My parents were very happy with their stay at the hotel. Definitely coming back whenever we happen to be at Marrakech.

👌

One of the best hotels to stay at in Marrakech. The service was amazing the people treated us so well. The cleanliness was excellent. I would definitely recommend booking here.

Our family of 4 stayed 5 nights at the Hotel and Ryads Barriérre Le Naoura and had a wonderful time. We were personally greeted by the manager Hicham Halquani. He warmly welcomed us and surprised us with an unforgettable upgrade! The rooms were very spacious with fresh flowers, bottles of water, and fruit provided. The closets were very large and provided ample room for our clothes. The sizeable bathrooms had both a shower and bathtub. The terrace overlooked the pool and was quite roomy. The oversized pool and lounge chairs were quite refreshing as it was over 100℉ each day. We had breakfast each day and the food was amazing! Omelets were made to order, there was a wide range of fruits, pastries, breads, cereals, yogurts, fresh-squeezed orange juice, coffee, and of course-mint tea! The location is ideal on a quieter street a few minutes walk to the main square Jemaa el-Fnaa where the you eat and shop in the fouks around the square. The staff made our stay very special and made sure we were always comfortable. The concierge Amine was always available and had answers to any of our questions. We would love to come again to Marrakech and stay at Le Barriére again and would recommend this hotel to friends and family. We can as strangers and left as family. Because of the world class hospitality at the Barriere Le Naoura, Marrakech will always have a special place in our hearts!