It was a nice place to stay. The reception staff was nice. There is a nice walking track close by.

The room was dark and dingey, and as it was situated next to the stairs on the lower level, you could hear all noise from the pool as well as the foot traffic on the stairwell and rooms above. The road noise is also pretty loud from around 5am. We stayed 3 nights, and our room was not cleaned or serviced during our stay except for fresh towels, bin emptied, and a top up of coffee sachets. The beds weren’t made, and dishes weren’t done. It was a little cold for us to use the pool, but the spa was filthy so after an initial 5min warm up we opted not to use this again. Overall our stay was really disappointing for the cost. I expected more for $200 a night. The only highlight was the stand-in manager, who was very amiable and lovely to chat with. I would not recommend staying here.

Very clean and tidy. Lovely pool and spa on a hot day, towells provided. Easy walk into town for a vast array of eateries.

Clean and well maintained. Close to the north end of Napier. Real easy access to the highway.

Booked through Expedia online and paid through Debit card online before arrival. Upon arrival was told we needed a Credit card (was not stated online) Another customer before was told the same thing but was let off with his debit card as he told them he did not have a credit card on him (he was very polite and acknowledged us) As we went to check in we were told we cannot use our debit card and that we will need to pay a bond of 300 to stay (also was not mentioned on the online site) the lady ended up giving us a key and we went to our rooms only to have her knock on the door 5 mins later telling us we cannot stay and giving our money back and were told to leave. Other than that the room was beautiful unfortunately we could not experience the full stay.

Staff very helpful. Website did not make it clear that our studio unit kitchenette did not have a cooking hob; it had only a microwave. The managers had electric frypans available and this met our need. Bathroom floor very slippery and no handrail in shower. Antislip mat provided on request. Great location near the estuary and beach and a short drive to CBD.

No blow dryer and only a liquid soap/shampoo dispenser

Easy walking distance to the beach and walking track opposite the motel and a country pub restaurant on corner. Clean tidy units and friendly staff.

Clean and tidy and helpful

Decent place. No complaints.

Room was very good for a single night stay Shower system rubbish and detracted from otherwise good stay

Kitchen floor sticky and dirty, feet were black after walking on it. Unit noisy, could hear the people in the upstairs walking until late in the evening. Upstairs shower ver noisy in our downstairs unit.

It was good only short stay for a date 2nights pub down road was good...

A nice pub nearby

Great place to stay. Very helpful and friendly.

The room smelt nice and there was an oven didn’t like that there was no privacy out the back but was happy with my stay there

Friendly staff. Easy access and quiet.

Was a great and enjoyable stay for what we paid for. Not sure if all the other rooms are like ours but just as a recommendation to the hotel if they reposition where the tv is, customers would not get a sore neck/head whilst watching.

No electric blanket and was a bit dated

Great stay, very comfortable bed, very clean, good location for bike riding, excellent restaurant - Habitat just down the road

Nicely appointed rooms for our family with all that we needed. Clean. Friendly staff

Very accommodating, the Host was awesome and we had a wonderful time there.

Staff needs to be a bit more friendly not a goid carreer choice if they cant be friendly

Staff were very friendly and it was very clean.

The bed was comfortable and it was quiet. We were charged $190 a night. No hairdryer, curtain needs fixing, mould in bathroom shower, bathroom door Jammed, no sharp knife, outside area was dirty and neglected. Maximum cost should have been around $130/night.

everything it was awesome would not hesitate to go back thak you.

Great welcoming staff

The room was very nice. Only one thought - the blue blanket on the double bed needs washing. There was a food (??) mark on the underside that was a little gross.

Good stay

Good stay

Very comfortable

Central