The manager on duty took care of us checking in and out and he was amazing! He went above and beyond to accommodate and help make our stay the best stay!

Just had issues at the checking. She took for so long.

The staff were kind and friendly, especially the lady who was working on keeping the breakfast area stocked and picked up. She even came around to each guest and asked if she could get us anything else. The indoor pool was clean, cool and refreshing, and we also enjoyed the spa. The beds were so comfortable, and the pillows were perfect. I liked being able to make my room nice and cold for when we slept. The only issue was I had forgotten my own shampoo and soap, but the bathroom had all of those provided except the bath wash container was empty. That is the only thing that happened. Otherwise, it was a perfect stay for us and close to all the things we needed.

Have you ever walked into a thrift store, and that stinch of dirty, dusty, contaminated air? I honestly felt betrayed with this stay. The bedding was dirty with liquid of some sort, unwashed. The room itself smells like a thrift store, and the hallways have a disgusting smell seeping through. No clean air, or that clean smell. The pool was the only nice thing for kids but the bed, pillow cases, etc all smelled like a second hand store. Never staying in one of these hotels again. My kids were grossed out with the smell, that's when you know it's really bad. Do yourself a favor and book elsewhere! Horrible experience for reals......oh and breakfast felt like sausage from 1999, no orange juice, no apple juice, out of everything but water and something else. Dude do better your a hotel that is unprepared for this, unreliable to maintain breakfast needs, unprofessional in my eyes. Sticky floors, unclean environment, dead roaches around the hotel, ugh

The staff at the desk did not greet us upon arrival. We waited about five minutes while they were counting money before they even acknowledged us. There was a stale smell. There were fries in the hallway when we arrived, and they were still there when we got up in the morning. Our bedding was not clean, and the towels had stains. The sink was clogged, and some kind of greasy film was coming out of the drain. The bathroom floor was also not clean. The price was too expensive for the condition of the room.

Amazing breakfast,

Nice location

Got turned away at the front desk and was told to go to sister hotel. Room was in bad shape when we got there.

Fantastic location right by everything. Very clean. Great service checking in. Room was large, clean and very comfortable. Breakfast had a great variety and was always full and area was kept very clean. Only negative I could think of is there is spot in pool shallow end that is sharp and we cut our foot on. Otherwise no complaints and will book another stay at same hotel for our tournament next year!!

Huge room plenty of space

Television almost worthless. No CBS or NBC or ABC programs available. ESPN and junk.

Chose this hotel because it has an EV charger, which worked well. The room was comfortable and quiet, staff was very nice.

It wasn't too bad once we got to check in the first room was still dirty but they upgraded us to a suite for the trouble but we were tired and was ready to stop going!!! 45 minutes later we got checked in!!

The price was great the rooms were clean got a great breakfast staff was excellent the beds were clean comfortable fresh sheets can't say enough about this place I would definitely stay there again

Great stay clean room and pool! Great breakfast as well

The hotel seemed clean, the room was comfortable. I would stay again if I had a chance. But the pool was so cold!! A big disappointments as that was part of the expected fun.

The property was nice as the pictures shown online. My room was actually upgraded and that was nice. The front desk clerk was very nice, respectful, and helpful. The snacks were a lil pricey. Overall I enjoyed my stay and would recommend to family and friends.

Very friendly staff quiet clean room!! Thank you for your southern hospitality!

The tub was very slippery and nearly fell. No ADA accommodations were available for the bathroom that I requested prior to the stay.

Breakfast iss amazing

Everything very nice and we did enjoy staying here, it was very close to everything we needed. Everyone there were friendly. Thank you.

I booked a suite, prebooked 3 weeks in advance and paid in full. When we arrived at the room someone had changed my room to a standard room without handicap access. The manager tried to get us moved to a different room but unfortunately were completely booked out so i didn't get the room i paid for. I ended up having to call Expedia in order to get a partial refund but it didn't solve the issue of no handicap restroom facilites available for me.. the room was very clean, staff was super friendly, however the bed was extremely soft so we both ended up hurting alot and little sleep, over soft, and the pillows were very very flat.

Super friendly service and comfortable rooms. The fridge and microwave were much appreciated. Quality bath products offered in bathroom.

I was charged double for the room and a 25 dollar hold also. Was never informed of the charges. Also asked for a late checkout and was asked before the time we requested if we wanted to pay for an extended stay. We only asked for an extra hour. When i called the hotel to ask questions about the charges the lady hung up on me before i was done. Not professional atvall.

Excellent overall service. Breakfast was very good with lots of options. Great experience!

Family-friendly

Excellent pool and hot tub, free laundry machines, and nice rooms. Great stay and friendly staff!!

The hotel was amazing! Clean and comfortable! Love the indoor pool and hot tub! Close to all kinds of eating and shopping locations!

The rooms where dirty and hot, and they couldnt make keys for the hotel. Had to be escorted to the rooms, the wait took a while at times.

Multiple things were broken here, the ice machine on our floor was broken, nobody’s hotel keys for the whole hotel worked so an employee had to let you in every time you left and came back. Then the elevator broke down on top of that.

The hotel didn’t have our reservations. Then none of the door keys worked. Every time you left or came back and associate had to guide you back and forth to unlock the door. The were surfaced clean…but you could tell they weren’t clean. We stayed for a weekend, and not one time did house keeping coming in to clean or take out trash. Overall it’s not the the staffs fault about the keys, but the cleanliness and communication is very poor.

The hotel staff was very nice and friendly. The machine to give you key access to your room and amenities was broken so the front desk had to continuously let you into your room and pool area. They stated that it had been broken for a week prior to my arrival. This is unacceptable.