A wonderful location on the beach with several swimming pools. Staff are welcoming and kind and helpful. We would definitely return here.

First impression is not so good on services at reception. No one pay attention on me during waiting for the room. No Welcome drink or else when compare with another hotel next to them with lower star but full complementally supported to guests. The room and location is quite goooood, nice view and silence place. If need the private zone, please inform to hotel or booking the villa type, should be better than me. I selected the pool access but the next room is quite noisy even the after mid night. I can't sleep until 2 AM. due to my neighbor room still active and chatting. I'm not complained to hotel but need to sharing to the other travelers to aware on my concerns and experiences. Overall is good but need to improve the services if hotels declare as 5 stars hotel, please keep as is.

First impression is not so good on services at reception. No one pay attention on me during waiting for the room. No Welcome drink or else when compare with another hotel next to them with lower star but full complementally supported to guests. The room and location is quite goooood, nice view and silence place. If need the private zone, please inform to hotel or booking the villa type, should be better than me. I selected the pool access but the next room is quite noisy even the after mid night. I can't sleep until 2 AM. due to my neighbor room still active and chatting. I'm not complained to hotel but need to sharing to the other travelers to aware on my concerns and experiences. Overall is good but need to improve the services if hotels declare as 5 stars hotel, please keep as is.

The hotel and rooms were all very clean. All staff were friendly and eager to help. Always nice exploring around the hotel and it’s grounds though could have done with a few more signs to certain spots. But I guess that was part of the fun. A ten min walk to the shops, bars and restaurants. Big breakfast with lots of variety.

The hotel and rooms were all very clean. All staff were friendly and eager to help. Always nice exploring around the hotel and it’s grounds though could have done with a few more signs to certain spots. But I guess that was part of the fun. A ten min walk to the shops, bars and restaurants. Big breakfast with lots of variety.

all round excellent property nice views, service is great.

Beautiful, excellent location.

The hotel and service were in many ways disappointing. Location and beach area are beautiful, the villas close to the beach seem nice.We stayed in a pool access room, In one of the upper level blocks. We had to ask to be moved from first room as it smelt unpleasant - damp and of cooking. The wardrobe doors and doors between bedroom and bathroom were dirty - dirty fingerprints and blood on bathroom room. The 2Nd room was better however many of the upper blocks were in bad need of repair and maintenance with crumbling exterior plaster, rusty balconies and Peeling paintwork. The reception staff were sweet and welcoming however breakfast service staff and bar staff we met seemed disengaged, lacking in enthusiasm and not focussed on providing good quality of customer service. We stayed in 4 hotels in different locations in Thailand on our trip and have no complaints about any of the others I would not return and would suggest there are better hotels in Khao Lak.

The hotel and service were in many ways disappointing. Location and beach area are beautiful, the villas close to the beach seem nice. We stayed in a pool access room, In one of the upper level blocks. We had to ask to be moved from first room as it smelt unpleasant - damp and of cooking. The wardrobe doors and doors between bedroom and bathroom were dirty - dirty fingerprints and blood on bathroom room. The 2Nd room was better however many of the upper blocks were in bad need of repair and maintenance with crumbling exterior plaster, rusty balconies and Peeling paintwork. The reception staff were sweet and welcoming however breakfast service staff and bar staff we met seemed disengaged, lacking in enthusiasm and not focussed on providing good quality of customer service. We stayed in 4 hotels in different locations in Thailand on our trip and have no complaints about any of the others I would not return and would suggest there are better hotels in Khao Lak.

It’s located on a nice beach. Watching the sunset is beautiful. However the service was terrible. I stayed there years ago and it was wonderful. Returning was a disappointment

Beautiful tropical gardens, bungalows were great, staff were very helpful

It was a great relaxing holiday

It was a great relaxing holiday

A lovely complex, great beach and pools. We got a bit tired of walking up and down the hill. The food and drink in the resort was overpriced, but the breakfast was very adequate.

Huge hotel that might be more suitable for families with kids and not couples..The hotel is full of stairs and not comfortable to find your way around.We got to the room and it was full of some weird smell they put which was terrible.The bed is not a 5 star hotel bed! More as a 3.. both the bed was making noises and the mattress wasnt that comfortable. For couples I can recommend Adult only hotels in the same area.Oh yes and the breakfast was a war zone...Hundreds of people running around trying to get food.. was very funny .I will give this hotel 7.4, We think that with a cheaper price it could fit better.

Huge hotel that might be more suitable for families with kids and not couples.. The hotel is full of stairs and not comfortable to find your way around. We got to the room and it was full of some weird smell they put which was terrible. The bed is not a 5 star hotel bed! More as a 3.. both the bed was making noises and the mattress wasn't that comfortable. For couples I can recommend Adult only hotels in the same area. Oh yes and the breakfast was a war zone... Hundreds of people running around trying to get food.. was very funny . I will give this hotel 7.4, We think that with a cheaper price it could fit better.

We have spent 3 nights and wish we could stay longer. Excellent accomodation we had a pool villa which was just amazing . Cannot rate this resort any higher just stunning . Hoping we will come back again .

Awesome resort. Perfect in every way. The service manager June deserves a special mention and commendation for his awesome service- our son celebrated his 3rd birthday whilst there and he came in on his day off to ensure complimentary birthday cake and celebration at breakfast was had! Brilliant setting, service and friendliness . excellent spa service s as well . One afternoon we had boxed some left over food from a restaurant in town and we requested reheating- the staff there turned the remaining food into a fried rice dish for us free of charge! Exemplary service! We'll be back! Thankyou moracea resort!

Awesome resort. Perfect in every way. The service manager June deserves a special mention and commendation for his awesome service- our son celebrated his 3rd birthday whilst there and he came in on his day off to ensure complimentary birthday cake and celebration at breakfast was had! Brilliant setting, service and friendliness . excellent spa service s as well . One afternoon we had boxed some left over food from a restaurant in town and we requested reheating- the staff there turned the remaining food into a fried rice dish for us free of charge! Exemplary service! Well be back! Thankyou moracea resort!

This property is situated on a hill overlooking the sea surrounded by green jungle trees and foliage sublime location short walk into town and discover the restaurants and local shops.

Views were fantastic and staff were very welcoming

We enjoyed our stay at this resort hotel due to the excellent facilities and cleanliness of all of the facilities. The friendly staff and quality of the restaurant food plus the vallue for money made this a great stay. Would highly recommend this hotel.

it was a fantastic vacation, the location, the staff, the welcome process.

My girlfriend and I stayed here for 4 nights. The location is 10 minutes out of the centre of town but plenty of restaurants nearby. It’s a very short walk and at no time did we feel unsafe. We loved the 4 different pools and the hotel’s location (hotel is located on the beach) with sun lounges readily available. Drinks and food were tasty and delicious (particularly when consuming on your pool lounge). We had a fantastic stay and can’t wait to return again! Definitely would recommend if you’re looking for a clean and modern resort with the added bonus of peace and tranquility (the only sounds you can hear is the ocean and the birds chirping).Along with others there are a lot of stairs so something to also consider. Also don’t forget your insect spray! Only recommendation is that staff wander around the pool lounges so orders can be placed/ finished drinks etc can be cleared.

My girlfriend and I stayed here for 4 nights. The location is 10 minutes out of the centre of town but plenty of restaurants nearby. It’s a very short walk and at no time did we feel unsafe. We loved the 4 different pools and the hotel’s location (hotel is located on the beach) with sun lounges readily available. Drinks and food were tasty and delicious (particularly when consuming on your pool lounge). We had a fantastic stay and can’t wait to return again! Definitely would recommend if you’re looking for a clean and modern resort with the added bonus of peace and tranquility (the only sounds you can hear is the ocean and the birds chirping). Along with others there are a lot of stairs so something to also consider. Also don’t forget your insect spray! Only recommendation is that staff wander around the pool lounges so orders can be placed/ finished drinks etc can be cleared.

This was our second stay at Moracea and it did not disappoint. Our room was super comfortable and spacious. Beach was never crowded. Selection of pools gave us variety for our 2-year-old. Loved the lush vegetation and setting. Staff friendly and accommodating. A relaxing beach getaway. Highly recommend.

Beautiful property from the outside but in need of educated staff. Very hilly property with no on property shuttle for patrons though there is a courtesy shuttle that employee drives around at a fast speed. Pool closes at 1900(7 oclock pm). though there are several restaurants plan on walking to town as hours are not what advertised and staff could care less. Bathroom sink drain not working. Bathtub would not hold water. would not be a good place for a honeymoon or an unhealthy person as the walking is strenuous. Price high compared to other places we stayed in Thailand that were comparable.Phone service instructions given though staff aware that service not available in room.

Excellent location, brilliant accomodation, all round very friendly staff, good choice during breakfast , well organized recreation areas and good restaurants.

Super bungalow opposite the sea, Evening dinner overlooking the sea at the hotel was excellent with good presentation. Breakfasts had plenty of choice. Super massage along the beach 300 Baht for an hour Great little bar and restaurant also along the beach from hotel serving good food at lunchtime Some good restaurants along the road which is quite noisy with no sea views but the food was good

Beautiful luxurious hotel with plenty of pools and stunning bedroom opening out onto one of the quiet swimming pools.

We returned for the 2nd year in a row and were deeply disappointed. We booked the same type of room as last year but the room we were put it was a massive drop in quality. It was tiny compared to last year and our ‘private balcony’ was next to reception. It’s hardly private when the whole of reception can see your balcony. The hotel was completely full - or so we were told, so we couldn’t move rooms. This also meant the staff were overworked and seriously miserable. Even since being back home, the customer service hasn’t improved over email. The staff are very rude. The food was poor, again. You’re far better off eating outside the hotel in the local restaurants. It’s also a lot cheaper. The only positive is that we won’t be returning again. Next time we’re in Khao Lak we’ll try a new hotel.

Great place to stay! It is a little further away from the strip with all the shops and restaurants but it’s a easy walk or quick taxi ride. The resort and staff were great. Although it didn’t bother us too much the only complaint is the selfish guests reserving pool and beach beds with their belongings when they are not even using it. Sometimes the same guest claiming the beds at both pool and beach. The resort has signs saying it is not allowed but it is not enforced by staff which is disappointing. I’d recommend getting a room with direct access to the pool like we had, which has private sun beds on the balcony.