Staff was not very well trained. The motto of W “what ever when ever” did not seem to be anything they had heard of.

Good place to stay at.

Staff not good

Great hotel in a beautiful location close to all Yas island places and activities

Pool was closed, limited dining options. Lounge is terrible. Constant noise from the formula track from 9am to 12.30am. Area around the hotel is terrible. Would not stay here again.

checked in with ayaa, booked for one night stay . The hotel is very energetic and modern specifically next to the racing track. Ayaa was nice and accommodating. Hotel room is spacious and bathroom was really clean I would like to warn people with families that bathrooms are transparent. And the racing track is open until mid night in case you want quite stay this wont be the right hotel. Otherwise its very nice.

If you want to be wake up by speed car noise below you, stay in this hotel. The formula track is near the hotel, and they run speed car in the early morning and late night. In addition, the room has no blind curtain, and the sun light will wake you.

We had an excellent time at this hotel the staff where very helpful and welcoming, the restaurant's and amenities where very good. With the bonus of an happy hour in the bar with a track view. Thank you to every one who made our stay so special.

Best experience excellent

This place was great and we had an amazing time. The food in Garage and Amici was delicious as was the room service food, we didn’t try the other restaurants. The gym facilities and spa was good and helpful. The room was clean and spacious whereas the bathroom was disappointing due to the see through windows and glass which was very disturbing. The views were immaculate and the location was amazing to be very close to the F1 track and many attractions and theme parks. On the other hand we felt as if the free shuttles were quite misleading as they always seemed full and we had to waste many dirhams on taxi service to and from our destination.

It was a great property with pleasant staff.

Great place would love to watch the f1 from here

Like all W hotels just awesome and for this time of the year at a very good price. As the staff said: everything is posssible and it really is!

One of the best hotels I’ve stayed at

Impressive hotel, great value for money. Absolutely flawless!

Great

Great hotel and staff, right on the race track.

Amazing hotel but impossible to sleep, noise in the area from nightclubs till 3am

Called room service to get a cake and a bottle of champagne for my partner’s birthday and had to call several times and nothing happened. One agent just hung up because he didn’t understand what I was saying and thought I was trying to book a room.

Awful. Unless you really like noise. Not wholly the hotels fault that they are surrounded by the F1 racetrack bit when we booked we did not know it was a race weekend for other cars. Continuous noise from 09:00 to 23:30. And them the nightclub across the bay keeps going to 03:00. Don’t come here if you want piece and quiet and relaxation

We'd a bad experience as first because the every night music noise created by Irish pub which is opposite to our hotel. It started from night till 3-4 am every night. We can't resist even having ear block while our kids can't fall sleep all night. The next night, thanks for the hotel mgr, Ms Gurjar, we were moved to another suite which is fabulous and sleep well. Overall, hotel room is much bigger than average and is closed to every theme park (without 5 min drive by uber). Highly recommend. Only concern is that hotel mgmt has to deal with marina bay mgmt to see how to reduce the noise created by Irish pub. Even we shut all window, it can still hear every single word of the music. It's absolutely a noise for every room guest who stay the room facing to marina bay. I've no idea how such a big sound from the pub where pub visitors can hear anything except the music. Indeed, it's not necessary to have a such big volume music which affects hotel visitor and the residents living nearby

There are a lot of noises at the hotel from the car raising and loud music, I was not able to sleep well.

It was great very busy obviously with peak vacation time. Check in counters had clusters of people with two check in counters during high traffic.. Breakfast was extremely busy and understaffed, irritated and exhausted staff at the peak of breakfast timing.. if a waiter sees you’re attempting to call them they skip you pretending they didn’t even see you. Not once but 4 times we experienced this.. other than that all was in order.

Employees are very helpful and friendly, esp Jonel.

M very disappointed this hotel

A privileged place and very close to all activities

Very nice hotel with great facilities.

Stunning hotel, which although on the expensive side is worth it for the view of the racing track.

Great and welcoming staff that attended to all my needs.

Our stay didn't get off to a great start with a few complaints over our room - however the team went above and beyond to show us what W Yas Island is all about and left us extremely satisfied with the services on offer. Notable mentions to the friendliness and helpfulness of the staff, the great gym facilities and the 'garage' for Breakfast

The room wasn't clean and the place was super noise and disturbing not recommended.

It's a beautiful and funky hotel