Very nice hotel with great staff. I found it to be the best amongst all the 5 star hotels in Pune. Beds are slightly old.

Good hotel

Exceptional service and very friendly staff.. Check in was quick and welcoming front desk. Shaw and Pragurti from the restaurant very brilliant. Complete 5 star to them.

The staff was amazing and I want to explicitly give a shoutout to Shawn who works in the "Market" restaurant. He was amazing, friendly and took extremely good care of us.

I have had most of the hotel staff agree that there were multiple goof ups during my stay; condition of the property is very bad. Please avoid this property. I feel cheated by Marriott for this stay. Would have been more comfortable in a railway lodge I feel.

It was my first experience in any Hotel in last 25 years since I started travelling, Westin staff in Pune is very friendly and very good welcome gesture, specially I would mention Ms. Kashmira for providing us refreshing drinks, realizing that after hectic day we were very tired. I would like to thank all Hotel reception staff, including Mr. Pradeep at a time of Checkout.

It was my first experience in any Hotel in last 25 years since I started travelling, Westin staff in Pune is very friendly and very good welcome gesture, specially I would mention Ms. Kashmira for providing us refreshing drinks, realizing that after hectic day we were very tired. I would like to thank all Hotel reception staff, including Mr. Pradeep at a time of Checkout.

Check in executive seemed to be a fresher and not very professional. Courtesy was lacking from the majority of the staff. Wash basin was in a pathetic end of life condition. Breakfast didn't have fresh orange juice. One of the staff members rudely asked to put on the mask even while going to take food from the buffet in the restaurant. How is that practical! Keep the hotel shut if you are so concerned about Covid that you will provide instructions to paying guests on how to walk around a buffet!

Have been a frequent guest at this hotel since it has opened. There is major renovation on going, however the manager Mr.Sushil went out of his way to ensure we were not inconvenienced during our stay and accommodated us in a much better room than what we had booked. Look forward to visiting the Westin again.

Good hotel, under renovation and less facilities right now. Also service is very slow, might be because of limited staff right now. Staff is quite friendly though.

Excellent rooms and good restaurants.

It was a pleasant stay up until the point that they had a really loud party happening just below our window. The party went on for 4 hours! They’ve got to find a better way to do this rather than inconveniencing paying guests.Another quirk about this hotel is that you have to walk through the main buffet restaurant to get to the pool or walk through the main lobby in your swimwear or towel! Really poor design! Otherwise the rooms were comfortable and the breakfast buffet was nice.

It was a pleasant stay up until the point that they had a really loud party happening just below our window. The party went on for 4 hours! They’ve got to find a better way to do this rather than inconveniencing paying guests. Another quirk about this hotel is that you have to walk through the main buffet restaurant to get to the pool or walk through the main lobby in your swimwear or towel! Really poor design! Otherwise the rooms were comfortable and the breakfast buffet was nice.

Very good hotel and we would definitely stay again. The lobby is beautiful and the staff are attentive and helpful. The breakfast is also fantastic for both Western, Indian and healthy food selections. The rooms are starting to show their age with a few cracks and stains here and there but they are clean and functional with excellent bedding and pillows. The bathroom was excellent and in great condition with a fantastic bath, separate shower and spacious vanity area and sink. The amenities in the room were also first-class. The pool is nice but there was construction going on which meant walking through the restaurant in our swimming gear to get to it. We didn’t mind but some of the diners may have! There was also very loud party on the balcony bar one evening which was deafening even on the 5th floor so we had to change rooms. The cover on our room safe randomly popped open one evening leaving all the valuables exposed. Nothing was taken but it was unsettling nonetheless. All in all a good hotel but a few issues.

Very good hotel and we would definitely stay again. The lobby is beautiful and the staff are attentive and helpful. The breakfast is also fantastic for both Western, Indian and healthy food selections. The rooms are starting to show their age with a few cracks and stains here and there but they are clean and functional with excellent bedding and pillows. The bathroom was excellent and in great condition with a fantastic bath, separate shower and spacious vanity area and sink. The amenities in the room were also first-class. The pool is nice but there was construction going on which meant walking through the restaurant in our swimming gear to get to it. We didn’t mind but some of the diners may have! There was also very loud party on the balcony bar one evening which was deafening even on the 5th floor so we had to change rooms. The cover on our room safe randomly popped open one evening leaving all the valuables exposed. Nothing was taken but it was unsettling nonetheless. All in all a good hotel but a few issues.

TLocation isn’t walking distance to the main Koregaon Park area, except if you have half an hour or more during day time. There are a couple of bars or restaurants on this side, but mostly construction zones. Italian food was terrific. Other travelers seemed like young business types. Staff was hit or miss. Weekend afternoon at the Pool there was no staff. I had to flag down a cleaning lady to get a menu. Then the hotel manager didn’t seem to care when I checked out and they asked for my reviews. Also pool water was very cold, compared to other 5-stars in the neighborhood. hotel entrance is impressive. Now there are so many new hotels in Pune. This one was playing an old intro ad on the TV’s. The plugs all worked and the desk office space was great. The bathrooms were clean. The lobby cafe was good, and staff in the restaurants were also good. They even packed me a to-go box for my evening bus back to Bombay. The views were good, and the hotel is quiet. the other 5-stars in the area have really out-done themselves like JW Marriott or Conrad.

Lots of building work going on in the surrounding areas adjacent to the hotel so can detract from the overall experience.

Everything is perfect. thwy are very kindely and smile anythime. and breakfast was very very good. ecpecially bakery is delicious!!!!

The hotel has recently been taken over by the Mariott Group and I found that the service was just not quite as extra as it had been - but it was still quite good. The card readers had major issues and I had to change my room cards on average twice a day but I believe that they were replacing this system. If you get a club room, go and see Arjun in the club! His service was exceptional and he really made me feel welcome! Thanks Arjun. You are fantastic.

Hotel is good, veg dish spread can be better. The dish options were less...

Amazing food and staff service!!

Nothing was unique .very poor service.staff behavior was very rude,whenevever i was asking for any service they rudely behave,the card key was not working properly i chnged it like more than 7 times..never seen such type of 5 star hotel in my life..i am very disapointed .nd till now they have not unblocked my 5000 which they took during my check-in time from mu credit card.

its 2 star property not even near to any other westin property

Breakfast choices were amazing. The service was excellent. Ms. Siddhi greeted us very warmly and made us feel at home. Everyone at the Breakfast area was very courteous and helpful. Mr. Vaishah at the front desk was very courteous and efficient. He was very helpful in arranging a transport to the airport for us. Mr. Harsh at the Lounge area on the fourth floor was very friendly and helpful. I've stayed in Marriott/SPG hotels in several parts of the world but nothing beats by experience at Westin.

Breakfast choices were amazing. The service was excellent. Ms. Siddhi greeted us very warmly and made us feel at home. Everyone at the Breakfast area was very courteous and helpful.Mr. Vaishah at the front desk was very courteous and efficient. He was very helpful in arranging a transport to the airport for us. Mr. Harsh at the Lounge area on the fourth floor was very friendly and helpful. I've stayed in Marriott/SPG hotels in several parts of the world but nothing beats by experience at Westin.

Superb luxury hotel, excellent staff, clean, tasty food.

This is one of the best hotels in Pune with great location. They have done a good job, and deserve a 5 star rating only if they could fix the problem with their room key. Everyday wine has to goto front to get it activated, otherwise it doesn’t work. Very annoying indeed.Everything else is perfect!

This is one of the best hotels in Pune with great location. They have done a good job, and deserve a 5 star rating only if they could fix the problem with their room key. Everyday wine has to goto front to get it activated, otherwise it doesn’t work. Very annoying indeed. Everything else is perfect!

I stayed for a night at Westin Pune, during a short errand that I took and I must it was a comfortable stay for me and my family. Very friendly and professional staff, good food and comfortable settings. I shall visit again and recommend this hotel to others.

Booked the room for my personal stay through Expedia.The booking was perfect and we were immediately welcomed by Ms Neha who escorted us to our room with an excellent view. She was, along with other staff, always giving attention to see our comfort. Morning breakfast was good. The room mini bar (fridge) was filed with variety of stuff which can satisfy anyone. Overall, very good experience and would definitely recommend others to stay at Westin.

Booked the room for my personal stay through Expedia. The booking was perfect and we were immediately welcomed by Ms Neha who escorted us to our room with an excellent view. She was, along with other staff, always giving attention to see our comfort. Morning breakfast was good. The room mini bar (fridge) was filed with variety of stuff which can satisfy anyone. Overall, very good experience and would definitely recommend others to stay at Westin.

It is very good hotel. Only issue was with buffet breakfast, they deferentially care much for certain customers probably based on color of skin, and nationality Rest everything was excellent