Hotel was in a good location and nice for what we wanted. My only issue is the double door to the small balcony was swollen and didn't close. We closed the shutters and doors best possible but unfortunately could hear the traffic from the busy street all night.

This is a great little hotel, the bed was so comfortable. Staff were really friendly and there was a kettle in the room. All in all a pleasant stay.

Well once I arrived I was recived by the landlady , she looked scruffy absolutely smelled off cigarettes, she asked me to pay an extra charge for cleansing and covid 19 products, plus €2 euros for holiday destination and then told me it’s not her it’s the a government charge, show me to the room , once in the room I realise the room had dust every where , not very clean , I was frozen during the night as the bed gad only 1 sheet and a bed cover, had to put radiator on all night , that was not good for my heat, regarding my illness, tried to have a nap the lady at reception was shouting with sone guest who refused to pay the extra charge she was asking , then person in room next door who was a frind off person shouting at reception loudly I must say screaming it would be my correct saying was on phone talking very Loud regarding the shouting at reception where they were going to call the police as they were being over charged by the landlady, during the night was extremely noisy terrible night sleep, was asked to check out 1 hour early as she needed the room for next guest When asked if I could leave luggage and pick up later on I was told no and to leave it at the metro station, when I complained regarding the noise during the night I was told there was no noise as she was up all night ,in overall I give the hotel a 0 recommendation, the one nice thing I can say about it , is it had a beautiful decorated alll over , in overall 🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁

Clean comfortable and close to metro of same name.

I stayed for one night at this hotel and it was one of my worst experiences. The card reader did not work to pay at the hotel. I had to go out of my way, after a long days travel, find an atm to grab cash. In the evening there was a football game playing loudly in the reception area. It seems as though it wasn't a place of business but a place where the owner's friends can come and scream and shout at the television, hanging out. The room itself is quaint, but the nonsmoking room was strongly sprayed with air freshener to mask the cigarette smell. Although check-out time is stated on the Hotel.com noon, the owner insisted I leave at 11:30AM the previous evening.The very next morning, at 11:31AM, the owner banged on my door several times, shouting to leave. At 11:32 AM, as I was double checking if I left anything behind, she was banging on my door again. That was very rude, and stress inducing. There is an upsoken rule of courtesy. A minute or two delay does not warrant such a reaction. I am not a burglar. I am a guest. As it stands, I would never recommend spending a night at this hotel.

I stayed for one night at this hotel and it was one of my worst experiences. The card reader did not work to pay at the hotel. I had to go out of my way, after a long days travel, find an atm to grab cash. In the evening there was a football game playing loudly in the reception area. It seems as though it wasn't a place of business but a place where the owner's friends can come and scream and shout at the television, hanging out. The room itself is quaint, but the nonsmoking room was strongly sprayed with air freshener to mask the cigarette smell. Although check-out time is stated on the Hotel.com noon, the owner insisted I leave at 11:30AM the previous evening. The very next morning, at 11:31AM, the owner banged on my door several times, shouting to leave. At 11:32 AM, as I was double checking if I left anything behind, she was banging on my door again. That was very rude, and stress inducing. There is an upsoken rule of courtesy. A minute or two delay does not warrant such a reaction. I am not a burglar. I am a guest. As it stands, I would never recommend spending a night at this hotel.

Very nice housekeeping

I dont know if all rooms in this hotel will fot thks description but i was in Room 11, a recently furnished room, modern, overlooking the street and with a private bathroom. For the price paid, it was a great deal. It is situated around 20-25min walk from the river but of you dont mind walking its great.

This is a cheap place but good value. If you're after luxury to stay in all day this is not the place for you. But if you just want somewhere cheap to sleep in this does the job. the room and especially the bathroom is small but clean and adequate. The free WiFi worked very well. No lift, stairs only. Everytime you enter the building you have to ring the doorbell from the pavement but its no bother - the owner lets you in 24 hours a day. Good location - really close to a metro station of the same name which is only two or three of stops from city centre and station. The airport is one change away. There are cheap cafes nearby.

This is a cheap place but good value. If you're after luxury to stay in all day this is not the place for you. But if you just want somewhere cheap to sleep in this does the job. the room and especially the bathroom is small but clean and adequate.The free WiFi worked very well.No lift, stairs only.Everytime you enter the building you have to ring the doorbell from the pavement but its no bother - the owner lets you in 24 hours a day. Good location - really close to a metro station of the same name which is only two or three of stops from city centre and station. The airport is one change away. There are cheap cafes nearby.

Didn’t like the host lady wasn’t very polite. The room was tired, dated not particularly clean on last morning I found ants running around the room. If you go out every time you have to leave key with her so when you come late at night you have to ring the door bell so she can open doors. And then see hers unhappy face. Would be easy if you go out take key with you. Definitely next time I stay somewhere else and not gonna recommend this property to my friends.

the lady at the front desk is close to the most unfriendly person i have ever encountered. She made the stay much worse than it could have been had she just been a little nicer and tried to smile

I booked (and payed for) a family room, but was downgraded to a very small room. There was not even a place for a chair. When I complained, the owner told that she was fully booked. No sorry, no refund, but instead she was angry and did not spoke a word to me for the rest of my stay. The hotel is on a busy street with heavy traffic 24 hrs. It's very noisy so I had difficulty to sleep. Bring earpluggs or drink a lott! I certainly will not recommend this hotel.

We were pleased with the staff who were friendly, courteous, and helpful. The location of this small hotel was ideal. It is located within walking distance of the historical area of Porto. It is also within walking distance to the main subway system and to the train station. A small, family owned restaurant is right next door and directly across the street is a neighbourhood pub/coffee shop. We enjoyed our stay here.

Clean, easy going and good location. The owner tries her best to accommodate guest and gives useful information about the area. The first night we were in a very small room but the next day we were given a nice big room. It is a good deal considering the price paid.

Nice shower, nice bedding, nice TV. We even got a small bottle of complimentary port wine. As other reviewer said, cars on the street can make some noise since they are going uphill, but with the window closed I found it to be totally fine.

We had amazing time at this apartment. The host was super friendly and helpful!

WAS OK

Very flexible and hospitable staff - reception desk is 24/7 and staff are multi-lingual. When I arrived there the card machine was not working at the hotel and I hadn't brought cash - the host assured me this was no trouble at all and that I could pay the next day if I needed to; I was very grateful. On arrival the host kindly gave us a map of the city and showed us all the major services nearby including the nearest metro station, bus stops and recommended some local places we could go to get a bite to eat etc at a responsible price. Staff cleaned the room immaculately each day. Only thing was that there were no food services at the hotel nor garden/balcony, however with so many lovely landmarks nearby and loads of low-budget cafes in the local area this was no issue for us. I noted some people noted the staff were not fluent in English - in my experience the English they had was more than sufficient for a hotel guest even if not fluent. I also think it is terribly rude to visit a country without making the effort to learn even a few sentences in the native language. A pocket phrasebook will be more than sufficient, if needed at all.

Very flexible and hospitable staff - reception desk is 24/7 and staff are multi-lingual. When I arrived there the card machine was not working at the hotel and I hadnt brought cash - the host assured me this was no trouble at all and that I could pay the next day if I needed to; I was very grateful. On arrival the host kindly gave us a map of the city and showed us all the major services nearby including the nearest metro station, bus stops and recommended some local places we could go to get a bite to eat etc at a responsible price. Staff cleaned the room immaculately each day. Only thing was that there were no food services at the hotel nor garden/balcony, however with so many lovely landmarks nearby and loads of low-budget cafes in the local area this was no issue for us. I noted some people noted the staff were not fluent in English - in my experience the English they had was more than sufficient for a hotel guest even if not fluent. I also think it is terribly rude to visit a country without making the effort to learn even a few sentences in the native language. A pocket phrasebook will be more than sufficient, if needed at all.

Skye ( the receptionist) was very helpful and informative. Although language was a slight barrier, she always got the message across and was available at all times that I needed her. She also helped me carry my luggage.

Skye ( the receptionist) was very helpful and informative. Although language was a slight barrier, she always got the message across and was available at all times that I needed her. She also helped me carry my luggage.

I enjoyed my stay in Port and at the Hotel, People are very friendly and very helpful.If I go to Porto again I will stay there again.Thank you very much

Helpful staff, quiet area but there isnt much to do.

Nice self catering apartment. Very noisy as the bedroom is facing the road

Nice self catering apartment.Very noisy as the bedroom is facing the road

Nice self catering apartment.Very noisy as the bedroom is facing the road

We stayed for 3 nights. The apartment is located in residential building with elevator. There is a bedroom with double bed and bunks, also small living room/dining and the kitchen. The main road is quite busy and it can get little noisy in the evenings or early mornings but we followed an advise from one review and put an extra blanket over the window and it worked out great. There is a subway station very close to the apartment but mostly we walked to the city centre as it was down the hill and not far anyway. There are some cafeterias and shops around, they just close little bit earlier then we would expect. The price we paid was a great value, we really enjoyed our stay and wouldn't mind to stay again.

This is very straightforward, with absolutely no frills (it is more like a room in an apartment than a hotel). There is no breakfast area or bar, but it is really cheap and was very clean. The rooms are small, but perfectly fine for a single traveller, with good wifi connection.

Very friendly staff. It's kind of a weird set up where you have to be let in every time you come back, so you always have to interrupt someone whenever you come or go. It makes it a little weird. So even though the staff are so nice, it's awkward to always have to talk to someone to either leave your key on the way out or have them come downstairs to let you in.

the staff was super rude but at least the room was nice

Easy access if you just need a place to sleep. The obligation to ring seem out of date.