The kids loved the s’mores by the fire! The hotel provided everything we needed to make them!

The cleanliness was absolutely awful. The stained sheets and linens to the oiled handprints left on the headboard. Not appropriate given the cost!

The hot tub was always either shut down or it was filled with unattended children. While our room did have a balcony, it did not look at all like the photos. The bed was on the other side of the bathroom so there were no lake views from the bed. We never received any housekeeping of any kind. The rooms were very outdated. For the price, I expected more.

The property is unfortunately run down. Very outdated, black mold in the bathroom… very dirty grout in the shower… bugs in the shower… dirty coffee mugs. Huge breakfast area, with very very limited options of food. Honestly for the price that I paid, over $500… I was expecting a lot more… paid less in Puerto Rico for a Marriott resort. I guess last time I stay here.

Great location to see Canel Park. Leave your car and walk. Lake boardwalk right out our door.

Great place to stay with kids.

The location is great, close to downtown , restaurants and shops. Right on the shore of Lake Superior

Great family spot!

Enjoyed our visit

Great patio rooms with a beautiful view of the walk. The hotel is perfectly located on the boardwalk perfect for evening strolls and if you’re lucky a local musician plays seas shanties. The rooftop pool was an added bonus!

We had a great time and would recommend it to anyone looking for a room!

Great location. Beautiful view.

I thought that the hotel is just not what it used to be. The rooms seem a bit rundown and not even sure what they are doing with breakfast. The staff was nice about checking in was a bit busy but staff was very friendly. The biggest complaint is that the hotel is just not very nice anymore and the breakfast was very lousy.

We loved the comfy beds and bonfire pit for roasting marshmallows!

We have stayed here before and this place has gone down hill in quality and increased dramatically in price. Yep, nice view but beyond that it was terrible: Bed, about as uncomfortable as you can find. More like Motel 6 quality. Shower/Water, pressure was so bad it took me half hour to rinse off soap. Shower head was ridiculous. Breakfast Saturday. Meager. 2 very plain hot options and just about everything was out and not replenished when we ate at 8am. We waited but it never really was replenished. Quality of food was terrible. Breakfast Sunday. Same issues, except now EVERYTHING was OUT THE WHOLE TIME! No eggs, no meat, no fruit, no donuts, no waffle mix, juice was out, the only thing plentiful was cereal. Place looks run down. Patio furniture was nice but the area was dirty. Provided with a sheet and 1 blanket for the bed. Lots of pillows but small flat ones. Staff seemed nice but at this price point I should get more than just a nice view of the lake. Very disappointing. I know a lot of the increase cost was the spike due to covid/post covid and EVERYONE is charging more but more often then not, quality also has gone up. Not here. The only thing that went up was the price.

Bathroom was dirty and the counter had stuff stuck to it

convenient location

The pool and hot tub were bigger than most hotels, being able to walk along the lake the great views was amazing. Would stay here again!

The location of the facility is terrific. The room we were given has a excellent view

Great pool

As always, we had a great stay at the Inn!! Love the s’mores, pools, sauna, and the hot breakfast.

Room wasn’t clean very dusty

Hotel front desk person was not there. Had to wait at check in and no one at check out. Not a good look for the hotel.

The hotel was a perfect fit for a family visit. The staff was absolutely wonderful, especially the gentleman at fhe front desk. Breakfast was great. Pools were super fun. The rooftop pool was just awsome and the adult time only from 10-11pm rules. The only thing that gave a 4 instead of a 5 is the building needs some updating. The elevators were sketch. I uaed the stairs to keep my anxiety at bay, which was easy peasy since its only a 3 level hotel. Overall loved our stay and will come back again.

Everything was great! Loved the bonfire and the view!

We came to visit UMD and made an overnight out of it. This hotel is in a prime location. Beautiful views of the lake. Fun to stroll along the boardwalk even in 17 degrees, and to enjoy s'mores at the fire-pit. It was midweek, the hotel was quiet, which meant the pool, sauna, and hot tub were all ours.Our room was pool facing . The pool area was warm and comfortable. Lots of towels. The water was pleasant. We chose this hotel for the heated outdoor pool on the roof and it did not disappoint! it's a small pool and there isn't much of a view unfortunately, but the water was great and steamy and to be in a pool outdoors in winter weather was AMAZING! We went for a dip under the stars and also first thing in the morning. It was totally worth the 60 seconds of freezing while toweling off. We also really enjoyed the breakfast. It was hot and fresh with a ton of options. Cereal, waffles, eggs, potatoes, sausage. yogurt, fruit, coffee etc. The one staff member was busy keeping it stocked and clean. I'd definitely stay here again.

We love The Inn hotel and loved ability to check in early. Hotel room could have used a deeper clean. Beer bottle cap by couch and mold in the shower. The heater cover was about to fall off but still worked. Out of those things, location out weighs all negative. Waking up to sunrise on the patio was perfect.

We had a lovely time in Duluth. And this was a very nice place to come back to after our excursions out and about. So close to all things on Canal.

I was traveling with my daughter & my elderly mother. We reserved 2 rooms, as my mom snores terribly. I spoke with a mgr a week prior to our arrival to insure we could get adjoining rooms, as again, my elderly mom. Upon arrival, the first thing I noticed walking into the lobby was the old & musty odor. Next, walking down the hall to our rooms, I noticed the wallpaper peeling at almost every seam. We walk into the first room, and I realized the staff person checking us in only gave us key cards for one of the rooms. No biggie, we'll go back and get the others shortly. Once inside the room, there were several issues. First, as SOON as we opened the door, the bed was RIGHT there. I'm not exaggerating when I say the bed was not far away from the door hitting it. THAT was just odd. Next I noticed the bathroom was gross. Appeared unclean with it's dirty looking grout. Lastly, I noticed, NO adjoining door. Of course I marched my perplexed butt back to the front desk, and said that there must be a mistake and proceeded to let the gal know the room is in fact NOT adjoining. Mgr got involved who was VERY rude, stating oops, yea, those are not adjoining rooms. They did find a couple adjoining rooms they thought they could put us into but then realized one of them had not been cleaned and would not be cleaned that day. So we were back to our original rooms. We ended up deciding to find another hotel. Which we did, much cleaner and updated AND cheaper. I wouldn't recommend "The Inn"!

Everything was fine. The toilet seat in my room looked kinda gross and old so that should be replaced.

It was convenient for the concert we were there to see..

Love this hotel right in the water