Room was clean, quiet and updated. Also had a nice view of the lift bridge. I enjoyed my stay.

I liked everything it was wonderful

We stayed while a family member was in the hospital. Conviently close.

Super clean room and close to Canal Park and the Lakewalk

The hotel was great with ample parking easy to find a good space.

We paid 300 dollars to stay in a trashy hotel in the middle of abandoned stores and parking garages.

I like everything about it

This was a great stay. All the employees were very nice

The staff was very friendly and the parking was very convenient.

Bummed that the hot tub was shut down, but the hotel was nice and clean with comfortable beds and the staff was friendly. Also walking distance to Canal Park which is what we were looking for.

Room was very humid although it was pushing ac. Sheets, clothing, Kleenex and toilet paper were damp. Wifi was down for 12 hours which is super inconvenient for Canadian travellers Fridge froze everything in it. Floating things in the one working hot tub. Other hot tub was down. Chocolate covered almond left on the floor from previous guests and not cleaned.

Hotel was so much older than I expected. Room was so dirty, windows were fogged we couldn’t even see out of it. We had hoped to have a good view but could hardly see out of it

The hotel was nice, clean for the most part in some areas. We were on the 9th floor in the area of the pool. The Elevator access to the pool was not clean.The floor of the elevator wasn't cleaned for the entire three days, We were there. There was food on the floor and never cleaned. The pool area is loud, and can hear everything in your rooms. Pool is open until 10pm, Even though it states on the sign that adult swim is from 9 PM to 10 PM, but there are still kids swimming in the pool. Being loud and screaming. Which wasnt ideal if you have small children with bedtimes that are earlier. I had to call the front desk to complain when the pool was still open after 10 and ppl were being so loud, my kid didnt go to sleep each night until 1030/11pm. There was a thunder storm on saturday, which is no ones control. But the tv was out for awhile and the internet was out from the rest of our stay. If we stay here again i would request not to be on the 8, 9, 10th floor which are open to the pool area.

Traveled with family. Decent sized room. Staff very friendly. Very convenient.

Room wasn’t very clean and bathroom toilet wouldn’t flush. Room had an unpleasant odor.

Navigating breakfast not easy. Otherwise great.

Property was fine. It definitely hasn’t been updated in a while. Our room was right next to the pool so it felt humid and there was a decent amount of noise from the pool area - thankfully we had white noise. The WiFi didn’t work for most the night we were there. Bed comfortable enough. Room was clean.

Pretty standard hotel. Pricey for what it was. Didn't realize I was booking a room with a balcony overlooking the pool (which made it very loud) Overall it was fine, probably wouldn’t stay here again

More updated rooms - better view

This hotel has two pools. Ramp parking was nice. Room felt outdated.

Parking & easy check in.

Easy check-process, staff was friendly. Room was comfortable however HVAC in suite area was not operational. Carpet in hallways was worn.

Everyrhing was great, it was just a little shabby in the room. Specifically the bathroom.

The property is dated, clean but AC was terrible and rooms are small. Ok for the price and location though. Staff was good and respectful.

I had an incredibly disappointing stay at the Holiday Inn & Suites Duluth Downtown. The main issue was the lock on my door, which completely malfunctioned, leaving me locked out for an entire night. Despite my repeated attempts, I couldn’t open the door from the outside. The situation was so dire that the hotel had to call in a maintenance guy in the middle of the night to let me in. Adding to the frustration, there were no other rooms available to accommodate us. The overall condition of the hotel is severely lacking. It’s old and desperately in need of renovation. The bathtub in our room didn’t drain properly, causing water to pool up, which was both inconvenient and unsanitary. The rooms were uncomfortably hot, humid, and had a musty smell that was hard to ignore. Given the high price tag, I expected a much better experience. Unfortunately, the outdated facilities and the significant inconvenience of being locked out all night made this stay absolutely not worth it. I strongly advise looking elsewhere for accommodations in Duluth.

Staff are super friendly and helpful. Easy hotel for getting to/from Canal Park and other fun areas. We have stayed multiple times and rooms have always been clean.

I stayed on the 8th floor which is the pool floor. If you are on a business trip like myself request to be moved from this floor. Lots of families stay on this floor and it was very loud most nights. Also just smelled like a pool and the room was always muggy and musty from the pool.

Very clean and spacious rooms and pool areas are clean

Great staff, very clean.

Ac was out for our whole trip. They came to fix it twice, but to no avail. When I let them know a third time that it still wasn’t working, I was messaged that they got my message and would answer me shortly. This was our last evening there. Staff did not message back (they use texts for requests/complaints) and maintenance did not come to the room. We spent 2 miserably hot nights in the room. The rooms were clean, but the whole hotel could use some updates considering the price point.

Convenient to a diverse local color venue and dining

Not much around