The room was clean and safe

Clean, and staff are courteous. Convinient to shooping and walking areas .

Too many staircases also the surroundings seem to be unsafe

This is my third time now staying at this hotel first 2 times wasnt so good but now is getting much better

When we booked, we asked for a non-smoking room. When we got into our room the first thing I noticed was the heavy smell of cigarette smoke, then came the ashtray on the table which was quickly taken away by the person bringing our bags in. Whenever the aircon was turned on it made the cigarette smell even worse! Next came issues with our door key card; it didn't work! We asked more than once to have someone fix it, the first time maintenance was supposed to come and replace the batteries...they didn't...the second time the person came to our room with me and saw the keycard wasn't working then said he'd be right back...he never returned. There were problems with the shower and water pressure. There weren't any bathroom amenities. There were even a few cockroaches the scurried up from behind the spa up the wall in the bathroom which just made me and my husband feel yucky and leave. I could go on but I am running out of space to write.

When I arrived at this hotel I had a room that first had broken roof and then water leaking from pipes and TV was poor so got upgraded into a room where the TV was really poor also and also rats running across the roof every night. Even I spoke to staff to sort out these issues the staff didn't seem to want to communicate any of these problems to 1 of the 4 managers there so when I spoke to the manager on my last day before leaving the manager upgraded me to VIP room and gave me free meal and breakfast for the last morning. I feel very dissatisfied with this hotel because when booked the hotel it told me breakfast was included but then when arrived at hotel and I asked about this the staff told me I was not intitled to breakfast.

Stayed feb 10-26th. Clean room,hot showers,24 hours kitchen with many options.

Very clean room with basic amenities. A heads up that this hotel is commonly used for males who have recently met local females.