The hotel was just about ordinary for the tariff they charge. It might be OK for one person in a room but definitely not OK for 3 people. The room is too small for the 3rd person. They shouldn't allow the 3rd person at all as the 3rd bed does not allow any space to move around in the room. The location of the hotel might be convenient for the working professionals visiting the nearby industries. Bit, it is not suitable for families visiting for vacationing. There is hardly any footpath outside the hotel premises and the Metro construction is going at immediate outside, one will have to walk avoiding the heavy traffic. It is impossible to cross the road because of heavy traffic and Metro construction. The ambiance of the hotel was ordinary and no so good as some of the Key hotels I have visited elsewhere. Breakfast spread was quite good and buffet dinner was adequate. Service quality in the restaurant was good and pleasing. The quality of food was ordinary.

Good. Scope to improve room service (promptness)

The staff was helpful and provided information for shopping, etc. My safe was not working and within minutes, someone came to fix it. Staff did not loiter around, everyone moved quickly and efficiently.

Keys provided while checking in did not work. Room service keeps telephone receiver down during evening and peak hours as they dont want to take orders. Dont have a good menu for for some light food. Huest was asked to go to room directly while checking in. Coffee is brought to room but no coffee cups even after reminding. Disgusting

Had a very pleasant experience. it was a Warm welcome by staff.

Gym was not available on Sunday morning ,as the place was given for some external seminar.

It's a bit of a mixed bag. Small Room but good location for business. Simple amenities but with a Working Gym at this price point. So if you get to use all the amenities then it's a good value for money but if it's a pit stop, then a tad bit pricey.

Its a bit of a mixed bag. Small Room but good location for business. Simple amenities but with a Working Gym at this price point. So if you get to use all the amenities then its a good value for money but if its a pit stop, then a tad bit pricey.

Food was not good. Very oily, very badly prepared and not much flavor either.

We booked Non smoking room but hotel gave us room meant for smoking. When we asked for change or room they turned down our request by saying its not available.Bathroom was not clean and we had to ask them for housekeeping.Chair was so dirty that in then end we had to ask for the replacement.

We booked Non smoking room but hotel gave us room meant for smoking. When we asked for change or room they turned down our request by saying its not available. Bathroom was not clean and we had to ask them for housekeeping. Chair was so dirty that in then end we had to ask for the replacement.

the rooms was too small and food is very bad no taste. Reception is not helpfull, very rude.

The hotel had a very uncanny similarity to the empire hotel in KL in terms of feel of the interiors. The hotel on face value seemed well designed but as soon as i got into details I found several issues. The lobby had a vending machine with some cheap snacks in it with standard room toiletries like shaving kit! The room was neat and clean except for a part of ceiling in front of the bathroom which had black finger marks. The liquid dispenser in the bathroom had labels from hand cleaner, body lotion to dish cleaner marked on it. Food was not of the quality for the amount the hotel charges. A buffet dinner is 625/- but the food they served wouldnt be sold at 350/- in a stand alone restaurant. Desserts in particular were pathetic. The seemingly choco-chip cake did not have choco-chips but brown tatty -fruity bits and it was very dry. Indian food was ok. Try the restaurant only if you cannot go out. Room service response was quick. there are way too many waiters in the restaurant but only 1-2 waiters actually work, others are seen avoiding guests. Dirty Cutlery is removed but not replaced when one guest finishes meal. I had to ask for cutlery everytime. Ideal for one night stay for business visits

The hotel had a very uncanny similarity to the empire hotel in KL in terms of feel of the interiors. The hotel on face value seemed well designed but as soon as i got into details I found several issues. The lobby had a vending machine with some cheap snacks in it with standard room toiletries like shaving kit! The room was neat and clean except for a part of ceiling in front of the bathroom which had black finger marks. The liquid dispenser in the bathroom had labels from hand cleaner, body lotion to dish cleaner marked on it. Food was not of the quality for the amount the hotel charges. A buffet dinner is 625/- but the food they served wouldn't be sold at 350/- in a stand alone restaurant. Desserts in particular were pathetic. The seemingly choco-chip cake did not have choco-chips but brown tatty -fruity bits and it was very dry. Indian food was ok. Try the restaurant only if you cannot go out. Room service response was quick. there are way too many waiters in the restaurant but only 1-2 waiters actually work, others are seen avoiding guests. Dirty Cutlery is removed but not replaced when one guest finishes meal. I had to ask for cutlery everytime. Ideal for one night stay for business visits

very comfortable stay..clean roomes..complementary breakfast was delicious..hope to visit again

I ordered dinner at room service. It never came. I reminded also. Still no response

The place is really good only issue i faced and would suggest not to take room facing the main road as the vehicles movement is disturbing at night.

Rooms are clean Interiors are perfect Good food, Easy to locate Away from city crowd Excellent service