Bed is very uncomfortable and so soft, i have two terrible night sleep

Perfect

Great for accessibility Good breakfast Courteous staff

The hotel property is good, but the area surrounding it is congested and shabby

Location Location Location !!! Beautiful and well maintained property. Good size rooms and excellent breakfast. Best part was the location as everything is at about 5-10 minutes walking distance.

Nice

Pune is a very polluted city, so it must be difficult to keep the interior fittings in hotels dust-free. However, the Ramee Grand was very clean. The staff were friendly and helpful, and the level of service reflects the guest ratings - not as good as tip-top hotels in India, but still of a high standard. The food in the vegetarian restaurant was absolutely delicious, and the waiter made some great recommendations. There are non-veg options in the oriental fusion restaurant. The only negative was that I'd been messaging on the hotels.com app to ask if I could stay an extra night, as my original flight was cancelled last minute and I would be arriving a day early. Unfortunately, they did not respond and I arrived at the hotel late at night, only to find it was completely full. They did contact a nearby hotel for me and I was able to stay there, but keeping an eye on any messages and responding quickly would have meant I could have booked somewhere else in advance.

Clean and comfy room