Every person working here was amazing, friendly, and helpful. The location is great and central to most attractions. The rooms are a little dated and in need of minor maintenance. It was clean and comfortable.

We had an issue with our booking but the staff helped us through and managed to find a solution, it was already late in the night so it really helped us. Otherwise the room's spec was amazing, having a boiler would have been a plus though. The business center was very performant and really saved me to prepare my meeting.

Somewhat dated interiors and shabby towels.

Tv sensor broken, towels very old, food not good, towels very old, tv reception really bad, can’t connect to YouTube or Netflix, towels very old,

The staff at this hotel were the friendliest, most accomodating we could have asked for. The food at the restaurant below is amazing, the buffet was a lovely addition to our mornings and from across the lobby there's a Starbucks! Everything is made so convenient. We truly loved our stay. Few things to note: The jacuzzi and pool are great (when they're hot) The room service is attentive yet they sprayed too many scents on everything. My friend has very sensitive allergies. The bar was a lovely space but it wasn't fully functional so the staff was left running downstairs to the restaurant for supplies. The surrounding location is a very busy and bustling area, like Times Square. With that being said, amazing stay. Thank you all!

The room is spacious but quite outdated and lacks good maintenance. The towel handle in the bathroom was off during my 5-night stay and the cleaning maid just put it back without really locking it.

They checked me in right away and were very friendly each day I interacted with someone. Very nice place. Quiet b

Staff in general was attentive and polite at reception and room service. Location was decent and relatively close to many amenities. Walking distance to many places to visit. The downsides…I expected Le Méridien, as a brand, to be more luxurious. The room furnishings were sub par. Tattered towels, burnt light shade, water stains on the ceiling, splintered wood vanity in bathroom, the most basic and cheap-looking carpet, and dirty WHITE bed frame were not details I ever expected of what I considered to be a reputable hotel brand. I even took pics cause I was surprised by the overall aesthetic. The buffet that was offered in the hotel’s restaurant was a true disappointment on every level. It was over priced, the food was mediocre and the service basically non-existent. I don’t think I’d necessarily recommend.