its fine

Nice and central place close to activities.Price really correct

Friendly staff

Nice location. Good beds. Good bathrooms. Dark rooms. Needs more light. I paid extra for a balcony but it overlooked a loud construction site. Not pleasant.

Great location, clean room, but lots of problems -- broken ac/heat control, no cold water at bathroom sink, no handle on the faucet, no toilet paper holder, nowhere to put toiletries and worst of all, no window but a milk glass slider opening to a dirty back shaft -- all this after being told I was getting a free upgrade. Gotta wonder what the upgrade was from. I won't be coming back.

There is no one to help with your luggage- when we got to the room, there was a terrible smell in the bathroom- I advised the front desk and asked for a room change, but was told there were no other clean rooms. The furniture on the balcony was all rusted. All in all, I wouldn’t recommend this place to anyone

Lots of space for the price. Everything worked but the place is in need of upgrade. Refrigerator iced up. Clean comfortable room. Breakfast pretty basic. Excellent value for the money.

At arrival the room showed dusted, floor dirty, on my stay of 9 nights they “cleaned” the room everyday but did not sweep the floor very well, dust, fluff, woman’s hair, small woman’s hair clips and more, the t disturbing was the noise of the doves on the roof at 5:00 am, doves walking, pecking the roof and signing every day early morning around 5:00 am, room was extremely hot in plain winter due that the hotel water heater was near the room, i have to open the window to allow cold air into the room, but at the time of sleep have to close the window

This hotel is an excellent value. The location is close to many tourist attractions, restaurants, and the Old City. The staff couldn’t have been more accommodating. The room was a bit worn, but clean. A little “tidying up” of the lobby and hallways would make a big difference in the overall way the hotel presents. It is possible, though, that the feeling of messiness was due to it having been a holiday.

The lovely folks at the front desk were extraordinary kind and helpful!

Great location. Super friendly staff.

This property located in the middle of the city. So all sites a walking distance from hotel.

Nice rooms with small living room and divided bedroom, friendly staff, good location.

Nice and affordable

Excellent location spacious rooms

Front desk staff were so helpful, room is a bit old also the amenities and stuff, but price is good, cannot complain too much, cleanliness could be improved too

Good location, generally courteous front desk staff. The listing on Expedia listed some false facts: 1. Breakfast is NOT at Hillel hotel, but in a different hotel, on a different block, across the big road, about a 7-10 min walk, and big stairs to pass. If you are planning to get out of bed for a quick breakfast, that will not be the case. It feels like going out to eat then a breakfast at the hotel. The options at breakfast are good, but the cleanliness of certain things is questionable. I will spare the details. Dining room staff are about 50-50 on being nice. A few young men were quite short and unaccommodating. The older gentlemen from the kitchen seemed to be upset with their attitude. 2. Listing on Expedia listed Kitchen, but in Hillel language that doesn't mean that you can cook or make coffee there. So what I had was 1. extra sink 2. little fridge, and 3. tea pot that didn't work and wasn't clean. The tea pot was replaced with another that wasn't clean either. The manager tried to convince me that the presence of the tea pot makes it a kitchen (ette). In my experience it doesn't mean either of the two, and usually every respectable hotel has a fridge and a tea pot, without advertising a kitchen! There is NO shuttle provided to the hotel. The shuttle service provided FROM the hotel is not free, although quite affordable. The hours are very selective. Cleanliness is generally shaky. The front desk staff really tried to make my stay comfortable.

Nearest the holy sites and at an economic price.

The big units are nice for a family with young kids but tge fact that that was no common areas to be in and tbe breakfast was in a different hotel, made it not so friendly for kids. The hotel location is amazing and really fun.

Really lousy. Mouldy shower

The hotel was great staff was truly amazing rooms were nice great location definitely staying again

Breakfast is a 5/10 minute walk off property. I would not buy it again for that reason. The food was fine but not worth it if you had walk there.

Wonderful hotel in a great location. Great for families and pet friendly! I will definitely be staying here again.

The hotel is in bad condition, there’s mold in the shower stalls, I checked three different rooms and they all had mold. I’m allergic to mold and it’s a serious health hazard to anyone. Had to clean it myself with a mask and gloves on. the elevator handle was broken then got fixed

CLOSE TO EVERYTHING

Bra opphold, sentralt i Jerusalem. Hyggelig personalet, hadde ønsket at det var Micro ovn og og kjøkken ting.

Older, budget hotel but VERY well maintained. Staff is exceptional. Room was small but perfectly adequate. Everything worked just fine. Fantastic location.

Excellent experience. Great staff.

A little bit old and dirty, but if you don't mind that a reasonable value

Check-in was all fine. Tint there are few issues that need addressing - there was no hot water on day 2 and 3 of our stay - apparently there is a boiler that needs to be kept on and so we did, but still no hot water. Secondly, the cleaning lady turned up at around 8.30 am, when we were still preparing to go out. We asked her to come back later, but she never did - our room was not cleaned at all during our stay. Finally, the property rooms do need substantial refurbishment - holes on the walls, paint coming off the ceiling, a/c spitting dirt on the floor, etc. the only positive perhaps was that the receptionists were very polite and helpful. Location is also very convenient.

Staff is very attentive

The stay was a disaster. First we had hair on the sherts, we requested to replace (the guy in the reception replaced them but wanted to see it :/). Then the night was awful, it's loud and it is as if there are no windows at all, you can hear everything on the street. Definitely doesn't worth it