Very surprised it wasn’t more attentive in its customers. Very nice but it need a lot of attention in customer service and cleaning..

Not enough parking had to walk long walk with kids to even get to the front. Needs more lighting in parking lot it was also very dark. Otherwise I our stay was wonderful!

Close to everything

No free breakfast was a surprise

I didn’t like the room service. Actually We didn’t receive room service. I was 5 days in the same room but my room wasn’t clean any day. No towels, no toilet paper, etc.

Dining was great food was good there.

The cleaning staff and the staff at the restaurant were very accommodating.

Apparently they were renovating the hotel, as it smelled like paint. It would have been nice to know the hotel was under renovation before booking, especially at the rate of the rooms.

The front desk staff was very helpful

Needs updating of carpet. Have to pay for breakfast.

Everything is perfect!

Great place to stay

Staff was very helpful.

Nice hotel to stay a night for a cancelled flight. Not impressive as others and dated but convenient and nice

Nice room, bathrooms and showers are excellent

The only bad thing about the stay was on Saturday night, there was no parking for the hotel guest. We had to park in the grass or where ever we found a space due the number of people and event that was taking place

Great stay

Shanna who checked us in was amazing! I would come back for her.

I requested a handicap accessible room and while I got it, I didn’t realize this hotel was sharing the parking lot of 2 other hotels that had a massive event going on. I literally had to walk half a mile in humid Texas heat to get to my room. Upon complaining to the front desk, the lady was rude and gave me a card for the manager saying I can make a complaint on Tuesday when they would be back. Absolutely the worst hotel experience I’ve ever had. I will never book another hotel here. My entire vacation was ruined!

convenient location

So nice and clean and comfy! I’m pretty snobby about my level of comfort staying outside of my home and this place exceeded expectations! The pool was great for my 4 year old!

Very bad hotel, it's a deception, lunch is just a coupon at Starbucks, room cleaning only every 4 days, electricity lamp faulty...

The rooms were nice, not much for lighting but made due. I was there with a wprk collegue and she had hoise keeping each day while we were out but my room was never touched. I even made sure i didnt have anything on the handle. Dining was good but very limited and expensive, even for breakfast.

Rooms are very clean and Customer service is great!

5 stars

Clean and nice hotel. Most of the staff were very nice ans helpful. The morning breakfast was great. Located near many attractions. Nice ammenities. It is interesting how the 3 hotels are all connected. Had some issues with what I booked on Expedia not showing up on my reservation (room type and added breakfast), but they were able to fix this after I talked with staff. My room did not.have bedding for.rhe pull out couch and I had to go down twice to the check in desk to aak about this as they did not send any up when I called.

Great stay even when it’s busy and packed

The staff at the front desk were phenomenal as were the housekeepers. The staff at the resturant left much to be desired; after I had to interrupt their cell phone use, the two ladies seated me and no one ever returned. From my seat, I listened to the complaints of other patrons and when the new lady came out from the back and took over the counter, the two phone users walked off without even communicating that I was waiting to be served. I was starving and ended up returning to my room and ordering from Doordash. I enjoyed my room although things were really outdated and in need of a renovation especially when you want to charge $6 for water and $5 for a box of M&Ms (7-11 is nearby and I loved that). It wasn't a horrible place to stay but they could definitely invest in some renovations and staff that actually care that guests are hungry.

I chose this hotel because of it's shuttle service to the airport. My room was adequate. It had a weird smell that was hard to ignore. There's a Mexican restaurant attached to the hotel. I was there on a Wednesday evening. The food there was ok, service was bad.

I liked the space for the price

Very outdated. Carpet was dirty and needed to be cleaned or replaced. Stains on all lobby couches. No continental breakfast.

Twas a good time, but the parking lot in front of Courtyard is very small and we had to park far away