The room was mediocre, there were no screens on the windows and windows were full of webs and debris. The pool was cold and there were several black bugs or flies in the water. The hallways had fans blowing and was quite warm. There carpets were stained and most doors and walls in the hallways were dirty or marked up.

As expected, no major issues. We had breakfast near the pool and I found the service lacking despite the restaurant being somewhat empty. The server was just a bit too glib for me. The parking could be cleaned up a bit. Swept and painted.

Had an amazing time, great place to stay and dinning options

Not good Service

Nice to stay at a hotel that has character. Enjoyed dinner at Cabana restaurant, had a swim in the atrium and had a drink at tge pub. Enjoyed it all!

The staff was exceptional, the beds very comfortable, the bathroom a little on the small side but very clean. And they allow dogs!! Yay for Vernon Prestige Inn!

Only issue was the first night at late check in (11:30 pm), we were exhausted & found one bed had dog hair & makeup on the fitted sheet next to the pillow. Called the front desk & he brought a replacement sheet.

Very nice place with good amenities

Nice indoor pool with hot tube.

Great hotel for families!

We looked out on the highway, so I can’t comment on noise levels from inner courtyard. The inner courtyard was very pleasant to have Sunday Brunch in. The staff were attentive at the restaurant. Overall the hotel was good value and clean. I wish it had 2 elevators, but otherwise it was fine.

Good food

Was centrally located

Great stay. Comfortable bed and pillows.

Great layout!

Nice atmosphere at the pool and restaurant, spacious and updated room.

Service was excellent by hotel staff but Cabanas Restaurant service was awful.

0ne of the best holidays i had with my son and his wife and his kids.My daughter's son came with us as well. I phoned ahead of the trip and had a shower chair ready for me which made it so easy! With 6 of us the rooms were very spacious, lots of room to move around.

Inside atrium is the highlight of this property. Rooms are clean and modern although it would be nice if they had smart T.V.'s so you could access your Netflix account. Little disappointed with food prices at the Cabana restaurant, if they were lower we would have dined there more frequently.

Hotel was generally clean and well cared for. But for the price I feel they could have done a bit better in some areas. E.g. beds were hard and springy, the room we had was in the lower level and felt like a basement. And the air conditioning barely worked at night making the room hot and stuffy. Was happy they accept pets there, that was a good thing.

This hotel has a nice Atrium inside which has a pool and restaurant/bar, first floor rooms surround the pool area so you can walk out of your patio doors directly to the pool area.

The hotel was great but the beds were very hard.

Kids loved the pool area with all the indoor greenery. Great food at the Cabana. Clean rooms and very friendly staff

Teenagers running around unattended in the hallways and in the hot tub. Atrium is good, should be adults only hour in hot tub area from 10-11pm. NO KIDS OR TEENS AFTER 10!

We stayed for a few nights over the summer as a family of three with a toddler. We chose this hotel because it had an indoor pool and was affordable. It was in a convenient part of town and we enjoyed the Brixx bar downstairs - the Thursday burger special was delicious. The cleaning staff were very polite and greeted us in our comings and goings. In saying that, it was an average experience overall. The pictures online made it seem nicer than it was. I thought the indoor pool would be at least a little warm and there would have been a ledge or similar in a shallow end so you could do more than just stand. The doors and walls are thin - pre-teen kids were running up and down the corridors late on a couple of nights which woke us up. And the reception staff didn't really greet you as you come and go. Everywhere you looked things were a little cheap, but not terrible. All in all, it was okay - parts that impressed us and some bits there were lackluster.

Didn’t stay long only one night! The hotel was great however it seemed like a very busy area.

Always enjoy staying here. Love the courtyard with vegetation, pool, whirlpool and restaurant.

Nice place

The huge pot holes in your parking lot. otherwise great place to stay.

Being beside the pool was nice and convenient for our family however, our room smelled of mold and didn’t seem overly clean as there was someone else’s hair in the bathroom. The restaurants seemed like they would be good but when we sat down it took over an hour to get our food and when it did come out was missing parts of what we ordered, drinks came out 20 mins after you ordered them and for the price of things it just wasn’t worth it.

Great place. Would be handy for easier access to the ice machine.

It was clean and had friendly staff