Excellent service. Purushotum received us very well and the staff is hospitable. They also Included breakfast for us. We got one of the expensive rooms which was in a separate wing. Very relaxing.

Great short stay will sure stay here again when i return to Hyderabad

Great!

I had an amazing time at this hotel. The staff are so kind and attentive. They learn quickly what you like and out do themselves with bringing you what you like. They are very kind and genuine. The food was really delicious and safe. They have high standards. The water is purified to ISO standard and left in glass bottles in your room every day. I was concerned about getting India belly, however, at the Hyderabad Sheraton, we realized we were safe and could eat the raw fruit and anything. We discovered Dosas… so delicious. I highly recommend this hotel.

Tiny cockroaches in the room, beds and washroom, laundries exchanged with other guests, poor service at the breakfast place - often one table is allocated to multiple people.

Great staff and great place to stay

Very good place with friendly staff

Excellent Service and friendly staff.

good place

Good place, service is not fast enough.

I had a great stay at Sheraton, the food was good and the property and rooms are in good conditions.

very expensive for amenities and food quality

Excellent

Decent and Comfortable Stay. Staff is very friendly.

2 day stay. Very convenient & efficient. Only had breakfast which had an amazing choice.

This review is not about Sheraton but the staff at the front desk. Sheraton is great place to stay that meets the international standards set forth by the brand. Unfortunately the check in staff was VERY RUDE with my aunt. I understand policies can't be changed or accommodated but there is a tone that you choose when discussing that with your customers which they have clearly failed at. They did ask them to leave the premises and find another hotel. While not only being considerate that we had senior citizens among with us. Such type of professionalism and horrible customer service was the first time I had experienced at the Sheraton. I have been staying at the Sheraton Hotels for the past 20 plus years and I have never been greeted in such a manner. If they can fix that the rest of it was a great experience. Hoping that management will take a look at and fix it.

Stay was ok. Staff response is very slow

Excellent guest service

Excellent property to stay in 👍

Excellent property to stay in

Wonderful experience staying in this hotel. This is my second long stay in this hotel. everything is perfect. People, food, cleanliness, hospitality.

some staff

Bed

Staff and service

Awesome stay

Perfect ambience and clean rooms. The staffs were very supportive to feedback. My parents had a wonderful time at Sheraton.

Good

Overall its good, The buffet dinner is expensive.

Zega restaurant and chef Benjamin was was very courteous and all other staff were very kind Must visit this hotel restaurant for authentic Asian fusion cuisine

Zega restaurant and chef Benjamin was was very courteous and all other staff were very kind Must visit this hotel restaurant for authentic Asian fusion cuisine

I had a wonderful experience at Sheraton Hyderabad. Staff members I encountered, were extremely welcoming and energetic. Specially at the dining area (Bikash and Abay, the head chef) knew what I wanted and would specially make it for me. It was fantastic authentic Indian dining experience as the Dishes they made for me were incredible!

I stayed in Sheraton for close to 8 Days. It felt like home away from home. I was treated as family by all staff starting from Front Desk to Housekeeping to Room Service to Restaurant to Valet Parking staff. The Chefs prepared their specialities for me every morning/evening and ensured I did not miss home. Overall a great stay. Keep up the great work in these tough times.