Great location with lovely sea views. Rooms are well appointed. Restaurant is quite up market for a hotel.

Seemed new and so clean. Beds were very comfortable.

All round excellent experience in Napier. Warm welcome from owner who runs a great hotel on the seafront. Spotlessly clean with spacious sea facing rooms. Close to some excellent restaurants and within a short walk to the Art Deco city centre

Very good location walkable into Napier

Our room was nice, there was not enough toilet paper or towels, as well as needing to ask for more, the book with instructions was hard to read due to being old and it would be more convenient if the room had a sink. Also the sliding door in the bedroom was covered in seagull poo, didn’t make for viewing out, also the guests down below in the restaurant early were extremely loud, difficult to sleep through, overall a good stay

Second time staying & I cant fault the place. Will be a go to everytime we stay in the Hawke’s Bay now. Love the location, is very handy with a 2 year old, is a safe place away from the road and beach is literally right there.

Staff were very friendly

Excellent service and staff were so friendly made us feel welcome

Such a lovely place to stay, very nice staff, rooms were good. Really nice area for my 2 year old to run around in the grassy area and beach very close by. Will be coming back 🙂

helpful and friendly staff,greatlocation

Loved our stay. Perfectley located and clean. Great restaurant. Very friendly staff.

Nice clean modern accommodation. everything you need.

Good service. Clean.

Good quiet location.

I was part of a large group, staying , they closed the bar at9.20pm on a Saturday night! No negotiations, not one more drink, just shut the bar! Terrible for a Hofel!

Wonderful service. Comfortable bed. Beautiful views Excellent food.

Lovely spot overlooking the harbor awesome sea views. Had two breakfasts and one dinner. The food was very good.

Quiet area that's still relatively close to the city. Rooms are clean and tidy. Plenty of parking.

Love staying in the area, it's quiet and relaxing

Nice property, would recommend to my friends.

Napier is a beautiful town and East Pier Hotel was a great location to stay. Good car parking and right on the water, which allowed us to explore the region.

Friendly helpful receptionist. Great room very modern bathroom fully equipped spotless. good view and outside area to sit in on a sunny day.

I thought they had room service. It's not a big deal but we went out for drinks and to watch a game and I didn't have dinner. So when we got back to the room at about 11:00 I thought I could order room service and it's not an option.

We booked a room that was a titled "Family Suite that has 2 bedrooms". It was for 3 of us including my elderly father. The room was not a suite, just 2 adjoining studio rooms with door between and no separate bedrooms. One thing that mostly decides if I like a place or not is the qualify of my sleep. My room my wife & were in, had 2 beds and a total of 8 pillows. These were all very fat pillows & as I would rather have a thinner pillow, (my Father thought the same), it was very uncomfortable trying to get some sleep. The beds are impressively thick, but offer little back support, so my back is suffering. The place has a restaurant & bar, apparently good, but we were shut out of it mid Sunday afternoon for staff training & the restaurant closed to guests for the night, (room service available). If you are running staff session on mixing cocktails & only a couple of guests left in the bar, why not offer a complementary cocktail. On returning to our rooms on day 2 (stayed 2 nights/3 days), found one of our rooms unserviced, they embarrassingly got it serviced, but failed to empty the bathroom rubbish bin. The privacy lock on our bathroom was broken. With no seperate bedrooms, I was unable to sit up late & watch sport on TV as I had hoped. I'm still trying to figure out a snacks charge on my bill which I've paid for. If I stayed there again (probably unlikely) I would just order 2 rooms seperately & get myself the very best room they had for myself & take my own pillow.

Location and accommodation very good.However range of services such as room service not supplied and restaurant / Bar was poor. For hire Tarif was not justified

The receptionist on arrival was lovely. Pleasant to deal with. Room clean and smelt nice.

Great view from our apartment with lots happening on the beach front. The staff were friendly and helpful. Would stay again.

nice, clean hotel with views of the sea and walking distance to bars and restaurants in Ahuriri. No gym, but otherwise all good

nice, clean hotel with views of the sea and walking distance to bars and restaurants in Ahuriri. No gym, but otherwise all good

Lovely spacious room with great views

Upgrade at check-in and a slightly later check-out were appreciated and useful respectively. Dinner in the restaurant was good, with a nice view of the ocean.

Great place and location. Highly recommend it.