Taj is the daddy of Hiltons, Mariott and Hyatt. I seriously want Taj to expand into America rather then some few selected locations its available at..Now, please make Air India a first stop choice for every Indian as well and soon top 5 airline to fly with.

Rich traditional hospitality

Amazing property, right at the airport, all rooms are like suites… probably the largest hotel rooms in Mumbai.. amazing view of the runway…. Great food and wonderful service.

Have stayed at this property half a dozen times in the last 6 months. Excellent hotel for business stay. Great service as always

Comfortable Silent Well located

One of the best hotel.

Was a great stay. All the staff were amazing. Definitely recommend this hotel.

I was one of the best experiences in recent memory. Amazing property, fantastic service, memorable experience. Will definitely stay here nextvtime and its most recommended

Guest service while exit is not appreciated , need to improve. I was not happy.

Excellent stay

Excellent room and service. Very caring and courteous staff. Had the runway view room which was simply amazing! Would definitely visit again!

Everything was good. Definitely breakfast buffet can be improved. Staff was very courteous.

Found bed bugs in the room we stayed. Didn’t expect this from taj . Very disappointed

Wonderful hotel!

We stayed here for a night with children. There were electricity problems from 12.30 am for about 4 times. No electricity for more than an hour. All contact numbers to staff immediately went busy. The rooms were not ventilated and we felt suffocated. Next morning, no apology from staff, no check back if we enjoyed our stay. Overall poor value for money. Cafe service extremely slow. Order did not arrive for 35 minutes - when it did, they erroneously made two club sandwiches instead of one. Wish they told us it comes we get fries on the side, as we ordered separate fries! Pricing quite exhorbitant - INR4400 for one club sandwich, one fries, one hot chocolate and two coffees. Macchiato was served in large cup filled only little more than quarter way up. Was changed when we pointed out. Way to swimming pool was through a banquet area privately booked by someone else. Felt weird. The property is not of the standard as other Taj properties. On positive side, the light entertainment by way of singers at dinner and Santoor player at breakfast were good. The spread over dinner and breakfast was good. Swimming pool was maintained at good temperature. No mosquitoes.

The room was disappointing: booked a twin runway view but half the view was obscured due to the building design itself. The furniture was stained and it seems only the visible areas cleaned, e.g., I dropped a pen which rolled under the bed, when I reached to retrieve there was dust, hair etc. Bath plug got jammed, had to call maintenance to open it. The rooms aren't well soundproofed, easy to hear neighbouring rooms and corridor noise. Food was okay, breakfast the usual buffet spread plus some made to order items. Staff were hit and miss, pleasant and consistent at Tikri, elsewhere not so much: ignored by the concierge; when my sibling checked in a day after me rather than checking their ID asked to see mine again, when I asked why, as mine should already be on the system he started shouting at me. The hotel is very busy with high turnover of guests, there seemed to be some people sneaking in: over my 2 night stay I noticed women hanging around by the lifts waiting for others to get in and swipe their key cards. Due to our terrible stay at taj palace, the GM treated us to dinner, nice gesture but unfortunately ruined by chief nitin: he claimed that taj helped guests during the 2008 attacks due to their branding, "guest is God". I couldn't believe he used that incident in an attempt to protect the taj brand. Hugely disrespectful to all that lost and sacrificed and highlights how unscrupulous taj brand is.

Location and room size is amazing

Excellent hotel and friendly staff, enjoyed my stay

Received an upgrade at check-in. Excellent experience.

Amazing hotel and the staff went out of their way to make us feel at home. This was our 1st experience of India and they got us so comfortable. It really helped the children cope with the hustle and bustle of Mumbai

The Taj Hotel is excellent, I gifted this stay to my parents on their Wedding Anniversary, they loved it, Taj offers Birthday Cake service so I opted for it. but there was no way to tell them it is not a birthday, when my parents arrived the entire room was filled with balloons and Happy Birthday messages, I wish they could reach out and ask for more details. or if there was a way to tell them that the cake is for anniversary or other function and not for birthday so that they can decorate the room appropriately. apart from that the rest of the stay was excellent, my parents were happy with their experience.

Great property and very friendly, welcoming staff

Great property close to airport. Great staff. Loved our stay.

awesome property & good staff

Amazing property. Great location and really friendly staff .. loved and enjoyed my stay .. will be back

Enjoyed out stay! Brunch buffet is excellent so is the service and property overall.

Perfect location for travelers, best service, and has all the amenities. Breakfast buffet was great

relaxing . Food was amazing

Good overall experience. Staff were friendly and helpful, especally in the start. Towards the end, some of the concierge/front desk staff were providing wrong information and did not seem very keen. But overall, a great hotel.

Great stay, gifts provided to the kids. Breakfast was superb. Service was fantastic.

Everything was great. Our only complaint was that the airport transfer vehicle did not have enough space for our group and luggage. There was no option to get a second or larger vehicle.

My 2nd time staying here. I love the rooms. I stayed in a 524sq foot “city view” room. I love the layout as there is sooo much space. There’s enough space to do yoga and there is a hallway that separates the bathroom from bedroom and even the closet and vanity. I really like the rooms a lot. My only issue this trip was the place was incredibly busy. There’s a wait for check-in and is very hectic & feels like people are on the wall street floor! Thus sometimes the front desk takes hours to return your call! I had to call many times over course of 3 hours just to extend my stay. Morning of checkout I couldn’t get thru to the bell hop that morning and had to lug my own heavy 40kg worth of suitcases downstairs to find there was only 1 guy working and checkout was also a madhouse. While they have a lot of staff they need to hire double. I also was turned off by the expensive food menus which seemed even more expensive than US hotel dining. It only encouraged me to leave the hotel and eat or I ordered from Swiggy. But they need to really lower the prices of their dining bc I’m a high net worth individual and did not think it was okay.