I stayed in Verona from July 20th to the 22st, the flat was good and well located. However, not everything went well. First, I only received the address the night before I arrived – which would be ok, if the manager hadn’t emailed me the wrong address...When I got to the place and saw something was wrong, I called her by whatsapp, she didn’t answer and texted back complaining that it was too early in the morning. On our last day, the manager met us at the flat to receive the keys and complained that we turned on the air conditioner too cold, which would cause a high energy bill. This is absurd, ridiculous! It was hot as hell outside, there was only one air conditioner in the place – and it was not in the bedroom – how were we supposed to sleep!? Besides, I don’t think the guests should be harassed with this kind of issue, after all the costs with electricity are included in the daily rate paid.

Enjoyed the apartment but there was no Wi-Fi as annouced.

The apartment (Via Cappello) was extremely nice - it had modern bathroom facilities with a very classic Italian - flavored bedroom. The location is right in the middle of the old city center, so it was perfect for sightseeing and for getting to the Arena.

Verona is a beautiful town to visit. Accommodation was an easy flat 10 minute walk into the old city. Lift to the 4th floor and a quiet complex as there are a lot of commercial offices in the block. Excellent security. Buses were easily accessed with a stop outside the apartment complex and cheap for a day ticket. Lots of restaurants and cafes nearby (great Brazilian restaurant opposite). Apartment was well equipped and compact.