The location of the Onsen was really quiet and relaxing. The room was extremely spacious and the private bath was just amazing! The staff there, from front desk to the Japanese lady who served us our food was polite and friendly. They helped us from carrying our luggage to our room, to letting us know which bus to take to the train station and the next bus time. I have never experienced such excellent service from a hotel before. We found the food to be less traditional than other onsen that we have researched, but nevertheless, it was still delicious! I would definitely recommend this onsen to anyone, and if we ever go back to Hakone, we would stay with them again!

The location of the Onsen was really quiet and relaxing. The room was extremely spacious and the private bath was just amazing! The staff there, from front desk to the Japanese lady who served us our food was polite and friendly. They helped us from carrying our luggage to our room, to letting us know which bus to take to the train station and the next bus time. I have never experienced such excellent service from a hotel before. We found the food to be less traditional than other onsen that we have researched, but nevertheless, it was still delicious! I would definitely recommend this onsen to anyone, and if we ever go back to Hakone, we would stay with them again!

great, like everything, very helpful staff, very spacious room

Great dinner and breakfast with about 9 dishes each. The best part was the private onsen. We got lucky to get the top floor and the view of the mountain was spectacular. Service was great and they were very nice even though we arrived late. Speaking of arrival time, we booked through hotels.com and it said to arrive by 7pm to be served dinner. We got there around 6:45 and they said you should really be there by 6 and dinner is served at 7pm. Luckily we still got the dinner. Hope this info helps others.

Wonderful service and accommodations. 9 private rooms in this 3 story building. Stayed in the Moegi room on the third floor and it had a dining area on tatami mats and a double bed area and a private wooden onsen on the back deck with outdoor shower. The room faces the tree lined mountains and has a peek-a-boo cutout to the side on the deck since it's a corner spot. It feels a little older. There's not a lot of space for luggage and unpacking or to spread out. The carpet is a little musky feeling but the air conditioning helps moderate the room. There were some mosquitos but they also have a little machine to help keep the bugs away. Great personalized service and attention. Makes you feel so welcome and at home. Yuuriko-san was so attentive and friendly throughout our stay. Dinner and breakfast are served in your room! You can eat at 6 or 6:15pm for dinner and 8:45 or 9am for breakfast. About a 10 min ride on the B Course Ryokan shuttle bus (100 yen per person each way) from Hakone Yumoto station. Bus departs across of the train station on the 15 and 45 past the hour. Tell the driver you are going to Seikansou. There is no contact info for the hotel other than direct international phone number but they do speak some English and accommodated my requests perfectly (including dietary requests for the half board - kaiseki dinner and breakfast). There isn't much to do at the hotel itself but you come here to relax!

Wonderful service and accommodations. 9 private rooms in this 3 story building. Stayed in the Moegi room on the third floor and it had a dining area on tatami mats and a double bed area and a private wooden onsen on the back deck with outdoor shower. The room faces the tree lined mountains and has a peek-a-boo cutout to the side on the deck since its a corner spot. It feels a little older. Theres not a lot of space for luggage and unpacking or to spread out. The carpet is a little musky feeling but the air conditioning helps moderate the room. There were some mosquitos but they also have a little machine to help keep the bugs away. Great personalized service and attention. Makes you feel so welcome and at home. Yuuriko-san was so attentive and friendly throughout our stay. Dinner and breakfast are served in your room! You can eat at 6 or 6:15pm for dinner and 8:45 or 9am for breakfast. About a 10 min ride on the B Course Ryokan shuttle bus (100 yen per person each way) from Hakone Yumoto station. Bus departs across of the train station on the 15 and 45 past the hour. Tell the driver you are going to Seikansou.There is no contact info for the hotel other than direct international phone number but they do speak some English and accommodated my requests perfectly (including dietary requests for the half board - kaiseki dinner and breakfast).There isnt much to do at the hotel itself but you come here to relax!

服務非常貼身，膳食一流，包早餐及晚餐。房間的浴室是戶外的，外面都是樹森，非常接近大自然，而且還有戶外的私人風呂 要注意的是，如果到逹酒店的時間比較晚的話，要預先通知酒店方面，因為酒店方面要預早為你預備晚餐。 A great onsen hotel to stay in. Both breakfast and dinner included in the price. The shower is outdoor and surrounded by trees. Very close to nature. We also had a private onsen pool outdoor. Great service. Note that if you check in late, you'd better off inform the hotel in advance so that they can prepare dinner for you. Otherwise you might miss your dinner.