Beautiful property. Very quiet and clean.

Really nice hotel! We enjoyed out stay. Only downside was the small pool - We travel with kids who like to swim and I like to swim laps

Loved our time in West Des Moines, and at the Element!

The staff was friendly and quick, the establishment was clean. The pool was inoperable due to children putting toilet paper in the pool. The hot tub was open so that was enjoyable. I asked for a late checkout and they were kind to extend my checkout by 1 hour. Overall I enjoyed my stay.

We really enjoyed our stay at the Element hotel.

Absolutely loved this hotel! A wonderful, cozy yet modern feel. Very clean and quiet! Loved the gym, the hot tub and pool area. Breakfast was also great!

Great property but does have limited parking! Only downfall.

Upgrade upon arrival as king room wasn’t available. Nice clean, quiet hotel nearby my daughter’s graduate school.

Lovely stay, appreciate the hospitality.

Amazing

This was just okay. The hallway had a terrible odor. The restaurant next door was playing loud music until after midnight. Breakfast was disappointing.

Thermostat battery died. No parking. Shower door and bathroom door won't stay shut. Way too expensive for this property.

I would definitely stay here again. The room was nice and the beds were very comfortable

The biggest problem my family had was that we arrived to the hotel and was told they over booked and they would give us our money back and told us to find a room somewhere else. We were then told that we could not get money from them because we ordered through Expedia and we needed to contact Expedia. The management felt that telling us to basically go on our way without any compensation or attempt to rectify the problem. Actually, the manager refused to come out and talk to us about the situation. When the desk help returned, they had a lower priced room available. However when we checked out, the manager was need to tell me the exact price of my room. Apparently I will be contacted in a couple days. I’ve never had such a situation when traveling. I will never stay at this hotel again.

Easy check in process. Friendly staff with a big smile provided great service. Rooms were very nice, clean and comfortable. Highly recommended place to stay.

Nice clean, modern property with beautiful rooms and a great open area and patio to hang out. Free breakfast was amazing.

It was amazing

We had a terrific stay. The staff is wonderful, and they we all so engagin during Tuesday's storm!

It was very quiet and close to where our family lives.

Our room was large, very comfortable and very clean. The staff was congenial and helpful. The breakfast was very good. The fruit covered pancakes were excellent. The hotel and great park g facilities. This is a perfect venue for families with children, and other travelers seeking similar amenities.

Huge shout out to the staff - super friendly, super helpful, willing to go above and beyond to make sure that we were happy with our stay! … even though we ended up being there the same night as a super wild group of elementary-aged baseball players who were running wild like banshees.

Very clean and modern hotel.

They didn’t have a room ready for us. Front desk was very nice but we had to wait an hour for the room

If they tell you they're fully booked, they're lying. Went to go extend with multiple outlets showing at least 9 available rooms - just for front desk and manager to insist that they were full but to "try to book and see if it will go through". They will tell you they are full so that they can maxamize profits on what little rooms they have left available. Slightly criminal in my opinion. Great hotel in terms of location and amenities though.

Great place

I loved the free breakfast in the mornings. It wasn't just pastries and coffee, but fresh pancakes, sausage, cereal, yogurt bar, etc. The staff was very friendly and allowed a late checkout at no additional charge. This was my second stay. I will definitely return again if I come back to Iowa.

Love the outdoor amenities.Breakfast was excellent.

Very clean & our room smelled great.

Clean

At check in took long time, was Not made aware that there are no ice. Machines the beer and wine dispenser did not work during happy hour and the maid in the morning started knocking on my door and came in the room.

We really enjoyed this property! Super clean, everyone was friendly, good breakfast, and just an overall good experience

We had a nice stay at Element West Des Moines. The lobby area is beautiful,and overall the experience is a step above other hotels in its price range (nightly reception, a staff member cooking pancakes with fun toppings, etc.). When we checked in, we were given a room on the 2nd floor. I had requested a room on the top floor, and it was clear that the request had not been seen or recorded. Jennifer, was very kind and found us a room on the 3rd floor (there are 4 floors total), away from the elevator as we had originally requested. I was grateful for her kindness and help. Our room specifically needed to have a few paint touch ups done, and there were a few small perfectly round holes in the bathroom wall (maybe where they tried to put in the towel bar) and a bit of dirt near the shower door, but overall it was clean. It may be time to replace the beds, as they had a padded mattress cover on it, but it was still not plush. I have not stayed at other places in the area, but I think you would be pleased with your stay.