It was nice experience

It was nice experience

WiFi don’t work doors are old staff is cranky showers are old ac is old blows dusty air phone to call the lobby dosent even work don’t let the 4 star fool you it’s really like a two star they paid for their stars don’t stay here you will regret it

I arrived at the hotel following a night flight. I was told that I couldn’t go to my room until 12 noon. My room was not ready until 2 pm, the reception staff are rude, and pay no attention to the guests. The hotel itself is in a good location and the rooms and cleanliness are alright for what you pay. The carpet in the rooms were very old and dated. The breakfast was adequate. The reception staff are a downfall for this hotel, as they have no customer service skills and are plain rude.

I arrived at the hotel following a night flight. I was told that I couldn’t go to my room until 12 noon. My room was not ready until 2 pm, the reception staff are rude, and pay no attention to the guests.The hotel itself is in a good location and the rooms and cleanliness are alright for what you pay. The carpet in the rooms were very old and dated. The breakfast was adequate. The reception staff are a downfall for this hotel, as they have no customer service skills and are plain rude.

good breakfast, near tram(GAZI BULVAR) 100meter walk

Great location, very central. Hotel is a little outdated though, with very tired carpets. We booked the Suite room with a promise of a 'sauna' this didn't exist. The valet parking attendant was amazing though and definitely needed at this location.

Great location, very central. Hotel is a little outdated though, with very tired carpets. We booked the Suite room with a promise of a sauna this didnt exist. The valet parking attendant was amazing though and definitely needed at this location.

Doors don’t lock properly, rooms and bathroom dated and not maintained

Doors don’t lock properly, rooms and bathroom dated and not maintained

good location, value for money... no room service after certain time

good location, value for money...no room service after certain time

Inexpensive and well located, close to public transport, restaurants and attractions. The staff were kind and friendly and willing to help. Although we did receive some wrong information about a tourist location (we were told it was closed when it was in fact open). The biggest problem was that we could not get a strong Wi-Fi signal in our room during our stay, quite often it would drop out completely. The rooms are clean and well maintained but they could do with some decorations, that goes for the corridors as well.

Nice location and friendly staff but the lighting of the room more then poor..Transport easy..

Spacious room, comfy bed, clean, great wifi, rich breakfast! The area couldn't be better! Great value for money

It was a pleasant stay. Hotel's location was very convenient for us.

It was a pleasant stay. Hotels location was very convenient for us.

very good apart from internet , was very poor.

No runing water in bathroom to take shower each morning.,no coffe maker in the room ,,no parking place for car .,did not perform the wakeup call i was runinf late to airport .they charge for breakfast no good

The area is good. Lots of restaurants nearby to eat but the hotel itself is poorly. The room is dark and not happy invironment. Even if you go to the Lobby it’s feels very depressing. I don’t want to stay here again.

nice, close to restaurant & also to metro station.

I have stayed at many hotels , and i found some of them good, this my first time to stay at ismira hotel it is good one clean rooms good the location of the hotel, i advise my friends to stay at this hotel

I have stayed at many hotels , and i found some of them good, this my first time to stay at ismira hotel it is good one clean rooms good the location of the hotel, i advise my friends to stay at this hotel

very happy with my stay there. recommend this hotel

We requested a non-smoking room and when we checked in the room reeked of smoke. We were told that guests smoke in all rooms and they can't do anything about it. To make this easier for guests, ashtrays and matches are provided in all rooms. Room was very dark. Bathtub is slippery and no grab bars. Tub side is very high, so difficult to get in and out. \unsafe. Mold around tub and faucets.

I had reserved 2 rooms for 4 nights at this hotel. Uppon arrival, we were skocked when We saw the condition of the rooms. It was not possible to stay the night there. We went to a hotel across the street from ismira hotel called Kordon hotel. It was very clean and tastefully decorated and provided hot breakfast buffet at a reasonable price. I spoke with the manager of Ismira hotel and asked for refunding the cost of at least 3 nights and deduct only 1 nights cost although we didnt stay there but because of the short notice. The staff of the hotel told me that they charged us only for 3 nights and that expedia should be refunding to me the cost of 3 nights for 2 rooms. I am all hope that expedia will refund us the amount we paid for 2 rooms for 3 nights.

Otel konum ve fiyat performansı çok iyi. 1 gece kalmamıza rağmen personeller kibar ve ilgililer. Odada bizden önce sigara içilmişti. Koku sinmiş

Staff was nice, breakfast was fresh and abundant, location was great and room was really big and comfortable. I got nothing to complain about. Thanks.