Nice, clean room, comfy bed, great shower and toilet, good location, excellent price, will stay again

NOT GOOD!!!!The image on the web site does not do it justice, no sign, dirty outside with overgrowing bushes and weeds.It took a while to get a room as the code they text me did not open the door but finally I received another.Room was not clean, dirty nets and a blind which was dirty and torn.Toiletries in the bathroom left by someone elseNO BreakfastTV did not workNo free Wi=Fi.Bathroom. What can I say about the toilet brush WELL!!!! I will just leave it there.

NOT GOOD!!!! The image on the web site does not do it justice, no sign, dirty outside with overgrowing bushes and weeds. It took a while to get a room as the code they text me did not open the door but finally I received another. Room was not clean, dirty nets and a blind which was dirty and torn. Toiletries in the bathroom left by someone else NO Breakfast TV did not work No free Wi=Fi. Bathroom. What can I say about the toilet brush WELL!!!! I will just leave it there.

Bed good. Room ok but no milk with the tea and coffee, 1 spoon. Soap only supplied, no shampoo. Kitchen a lovely idea but doors falling off cupboards, dishwasher out of order, only 1 dinner knife and generally tacky. No breakfast and no information where to go to get one. No WiFi password but WiFi should have been available. Plus no information on parking, and residents’ parking only outside. Ok if you arrive after 6pm and leave before 8am. Not one of our better experiences.

Bed was extremely uncomfortable, I could feel the springs. They advertise free internet but it never worked and could not get any television stations. Bathroom shower did not drain well, so water ran out onto the floor.

Bed was extremely uncomfortable, I could feel the springs. They advertise free internet but it never worked and could not get any television stations. Bathroom shower did not drain well, so water ran out onto the floor.

had to spend ages phoning dead numbers to get in touch with someone to let us in, no parking until after 6pm and before 7am, its just a room the shared kitchen is dirty and smelly, the room was ok but tv didnt work and bed was so cheap and couldnt sleep well. avoid pay a bit more and enjoy inverness

it was fine central locatioon good value money wise

Terrible - slept in our clothes.Don’t know where to start. Frustrating contact process. Holes in walls, broken wall light, dirty - everything.Would have left but it was a late arrival. Pictures should be updated to reflect real conditions.

A really lovely little b&b in such a great location, right near the lochs and really great pubs - with amazing mountain views! Sheila is lovely and cooks a great breakfast.

First, if you don’t know what ‘self catering’ means – heads-up. We arrived about 3:30 to drop off our luggage before returning our rental car by 4pm, only to find messages on the door about a ‘key-safe box’ process which would only work after 4 and with a code they had emailed to us. So we had to return our car, find a place to get WiFi, and drag our luggage some 20 minute walk back to the ‘Quest House’ then work our way through the convoluted system to access our keys. The place is filthy! Our room was grubby, with cobwebs in the corners and window curtains stained with what we only hope was chocolate. The on-suite had hair ALL over and mold in the corners of the shower and broken flooring. The electric kettle was left half full of water and had mold above the water line. In the common kitchen downstairs there was a large pile of sheets stacked on the floor. The place was dirty everywhere, there was even garbage in the yard. We never saw an employee.

Came to the house an hour after the earliest check in time which was 5pm only to find out that the hotel room was still in such a mess. Somebody finally came and sort it out after almost an hour. the “new” sheets were wrinkled and was just put on after few minutes in the wash and tumble dryer! (They were the sheets used by the previous guests in the same room in that same day when they checked out) There’s no reception at the house or anybody who works there. They can only be reached by phone. The guy on the phone offered me a room that is smaller than what I booked for. Beware of the room that says ensuite because it is not! It’s a private bathroom few steps outside the room and a code is needed to open the flimsy door! There is a public kitchen with stuff you can use.

The Place way Really nice and the City center was 5 min walk and the Kitchen was provided will lot of stuffs so that you can make any thing easily for yourself i would Suggest to have Room No 5 for Best View during the Time of SNOW and Room No 1 or 3 for any Time as these are the best rooms in this Place

I enjoyed it room ok just pity they dont do breakfast would be the perfect end to a nice stay would stay again entrance only let down garden needs to be tidy an entrance very dark but lovely little place

Guest house was in a great location being very close to the city centre, with supermarkets within walking distance too. However, room felt more like student accommodation with a lumpy mattress, a shower cubicle from the 70s, and old wall brackets and picture hooks hanging out of the walls in random places. We were there for 3 nights with only enough tea and milk provided for 2 cups. A cheap bar of soap and tiny bottle of conditioner were all that was provided for toiletries. It was definitely a room just to sleep in, not to enjoy!

Guest house was in a great location being very close to the city centre, with supermarkets within walking distance too. However, room felt more like student accommodation with a lumpy mattress, a shower cubicle from the 70s, and old wall brackets and picture hooks hanging out of the walls in random places. We were there for 3 nights with only enough tea and milk provided for 2 cups. A cheap bar of soap and tiny bottle of conditioner were all that was provided for toiletries. It was definitely a room just to sleep in, not to enjoy!

Never saw any staff. Room very very basic no tv cobweb on the ceiling only 2 tea bags and 2 coffee sachets. Will not stay here again.

Never saw any staff. Room very very basic no tv cobweb on the ceiling only 2 tea bags and 2 coffee sachets. Will not stay here again.

Okay for what we paid. A good location Would of been handy to know what to do for check in in adavance

Okay for what we paid. A good location Would of been handy to know what to do for check in in adavance

Disaster from start room not ready in time booked in2 wrong room cases left outside stairs locked out hotel when returned from function had to wait 1hour to get in and bedsprings.was very uncomfortable didnt sleep at all and no breakfast

Disaster from start room not ready in time booked in2 wrong room cases left outside stairs locked out hotel when returned from function had to wait 1hour to get in and bedsprings.was very uncomfortable didn't sleep at all and no breakfast

Filthy place. No mirror in the bedroom no tv in bedroom. Tea coffee facilities in shared kitchen area.

Filthy place. No mirror in the bedroom no tv in bedroom. Tea coffee facilities in shared kitchen area.

Basic room with basic furniture. Dirty bathroom. Shared kitchen with trip hazards and unkept garden

It is a clean simple guesthouse, not very expensive. When we arrived we phoned to get the key. There was a specious dining room downstairs for self catering.

The house looks so nice from outside -and the street is too- yet inside the house has been sub-divided into tiny rooms. It is claustrophobic and depressing. The bathroom is shared with 4 other rooms.

Many health and safety issues with electrics and cables under carpets. Security was awful as door left unlocked all night. Would NEVER stay here again.

It was a decent tidy place to stay. Near to amenity. Near Eden Court theatre, and the shops. And a local bakery! Freshly made pastry and bread in the morning! If you want the larger food retailers they are in walking distance. If you want to be near Bught Park and the leisure centre you are about 15 mins walk away!