Very convinced.

We were exhausted from a day of travel. We booked a room for 3 people. When booking on hotels.com it asks for adults and child and the age. We had 2 adults and one 14 year old. When we were checking in she said we were being put in a room with 2 twin beds and no pull our couch or any other sleeping arrangements. We asked where our son was supposed to sleep (a twin bed is very small, just enough for 1 person). She had to get a manager who finally decided they would bring another twin bed into our room. He was laughing and saying that our reservation says we have 2 adults and a child. As if it even mattered at that point. Even if we had a five year old child where would he sleep? We went up to our room and realized just how small it was. We waited and then had to go down stairs to inquire when the bed would be brought because we were ready to go to sleep. They had to remove the very small lounger to make room for the extra bed. We paid way too much money for this room to have this type of accomodations. Also, we came back at 5pm the next day after a long day of sight seeing and our room was being made up. Why so late? Everytime the room was made up we had to ask for coffee, creamer etc. simple things were not restocked. Overall not impressed. There are better places to stay with better accommodations and less cost.

This is the second time we have stayed here and we love it. It is so convenient for the subway and it is a very nice hotel.

Amazing stay in a classy modern place with access to transport and main shopping areas. Staff was really helpful and room clean, equipped with modern tv, toilets, phone etc and very comfortable beds

The blanket and pillow were not clean and the room was filthy and dusty. My son's sinusitis has been worsen.

Dont remind me of awful memory.

All ok, the only point I didn’t like was the breakfast. Too many people

Modern and perfectly maintained facility with full of Hotel Infra inside. 5 min. walkable distance from Yongsan KTX station, Metro station and one of the largest shopping mall in Seoul thru. covered bridge provided convenience for family during stay.