Everything went very well

Coffee options could be better.

Excellent staff, clean space. Luxury with an affordable price point.

Loved this hotel. Unfortunately they did not tell us that we had to request housekeeping so we did not get our room serviced. Just keep in mind to request service. Otherwise it was great! Great location- lots of bars and restaurants nearby.

Very nice clean hotel. Conveniently located

Great hotel

Great hotel and location. Gym is solid as well. No charge water is a big plus. The steakhouse on the rooftop is a bit pricey and the breakfast is just ok. Surprised they don’t have their own in house cafe/ restaurant. The rooftop restaurant is separate from the hotel so you can’t charge to your room.

Nothing

Very long delayed check in. I think we waited at last 30 min to speak with someone. The lady in front desk wasn’t friendly, didn’t apologize, picked up a call in the midst of the check in and delayed us another 5 min. Handed us the keys, no thank you, have a great stay or anything. Terrible.

The building itself was beautiful but the room wasn’t as clean as it should’ve been.

The pool was great and restaurants around were great!. Although rooms were not what i expected. There was a used glass half full of liquor. Our rooms light fixtures did not work properly and the room was hot.

Overall the property is modern and well-located. However, we could not sleep throughout the night because the people next door had loud music going. We called the front desk around 11:15pm. It seems that the young lady who answered at the front desk did not do much about it because the music continued at various, unpredictable times throughout the night. When it began very loudly again around 4:45am, my husband finally had had enough. He called the front desk and informed the lady who answered that he was about take matters into his own hands and the neighbors would not enjoy his way of handling it. Thank goodness the music stopped then. Also, the lighting in the room is not great and the churros at the breakfast were stale. The bottom line here is that the walls are paper thin between rooms and the front desk does not check on noise levels after receiving the first complaint.

Most uncomfortable bed we have ever slept in. Thought I would try the sofa bed, and that was even worse! Also bathroom needs brighter lighting, extremely dark, very hard to get ready when you can’t see anything. Very convenient location to be able to walk downtown

Comfortable room and bed. The first night I had no coffee cups. Had great service at the lobby bar.

A service.

The breakfast buffet did not have many options.

The staff was fantastic. They were helpful and very knowledgable about the area .

I loved the proximity to the downtown area. Very walkable with lots of dining options.

Nice clean property, friendly and accommodating staff.

Room was in poor shape. Coffeemaker was inoperable because the piece that holds the coffee pod was missing. Shower had black mold around lower walls. The shampoo/body wash dispensers were empty. Feels like the rooms are just getting a little tired.

It is clean.

Wish the pool table wasn’t in the bar area so the kids could enjoy playing while the adults socialize.

Great stay for one night!

Very clean and comfortable rooms. Liked the spacious counter space in bathroom and the rain shower head. Also nice to have a sofa for relaxing and watching the TV. Nice city view. Excellent, upscale breakfast. The convenience of free self parking.

Wonderful restaurant on site.

Loved that this hotel had superchargers for electric cars.

What we liked is above. What we didn't like was no fan in the bathroom. The room was a touch sterile feeling. The bath towels were terrible! The breakfast buffet was very expensive for what it was.

Great location. Beautiful hotel.

Very hospitable

I arrived at night after a car accident. This is not a planned stay and i don't know the area at all. This hotel staff was very nice at the check-in, and the room was very sleek and nice.

Friendly staff!

Great hotel if you need to travel to Spartanburg.