Beautiful, clean rooms!

Maid service was nonexistent our second day and my bed looked like I just slept in it. Not service I would expect from a hotel like this.

Beautiful, clean rooms!

Overall very nice with very helpful staff. Ice machines unacceptable. Two I tried did not work at all.

Overall very nice with very helpful staff. Ice machines unacceptable. Two I tried did not work at all.

I would love to give this hotel 5 stars as it is beautiful. That being said worst sleep of my life a train passes the property every two hours during the night and blow the whistle as it goes through.

I would love to give this hotel 5 stars as it is beautiful. That being said worst sleep of my life a train passes the property every two hours during the night and blow the whistle as it goes through.

Everything went very well

Everything went very well

Coffee options could be better.

Coffee options could be better.

Excellent staff, clean space. Luxury with an affordable price point.

Excellent staff, clean space. Luxury with an affordable price point.

Loved this hotel. Unfortunately they did not tell us that we had to request housekeeping so we did not get our room serviced. Just keep in mind to request service. Otherwise it was great! Great location- lots of bars and restaurants nearby.

Loved this hotel. Unfortunately they did not tell us that we had to request housekeeping so we did not get our room serviced. Just keep in mind to request service. Otherwise it was great! Great location- lots of bars and restaurants nearby.

Very nice clean hotel. Conveniently located

Very nice clean hotel. Conveniently located

Great hotel

Great hotel and location. Gym is solid as well. No charge water is a big plus. The steakhouse on the rooftop is a bit pricey and the breakfast is just ok. Surprised they don’t have their own in house cafe/ restaurant. The rooftop restaurant is separate from the hotel so you can’t charge to your room.

Great hotel and location. Gym is solid as well. No charge water is a big plus. The steakhouse on the rooftop is a bit pricey and the breakfast is just ok. Surprised they don’t have their own in house cafe/ restaurant. The rooftop restaurant is separate from the hotel so you can’t charge to your room.

Great hotel

Nothing

Nothing

Very long delayed check in. I think we waited at last 30 min to speak with someone. The lady in front desk wasn’t friendly, didn’t apologize, picked up a call in the midst of the check in and delayed us another 5 min. Handed us the keys, no thank you, have a great stay or anything. Terrible.

Very long delayed check in. I think we waited at last 30 min to speak with someone. The lady in front desk wasn’t friendly, didn’t apologize, picked up a call in the midst of the check in and delayed us another 5 min. Handed us the keys, no thank you, have a great stay or anything. Terrible.

The building itself was beautiful but the room wasn’t as clean as it should’ve been.

The building itself was beautiful but the room wasn’t as clean as it should’ve been.

The pool was great and restaurants around were great!. Although rooms were not what i expected. There was a used glass half full of liquor. Our rooms light fixtures did not work properly and the room was hot.

The pool was great and restaurants around were great!. Although rooms were not what i expected. There was a used glass half full of liquor. Our rooms light fixtures did not work properly and the room was hot.

Overall the property is modern and well-located. However, we could not sleep throughout the night because the people next door had loud music going. We called the front desk around 11:15pm. It seems that the young lady who answered at the front desk did not do much about it because the music continued at various, unpredictable times throughout the night. When it began very loudly again around 4:45am, my husband finally had had enough. He called the front desk and informed the lady who answered that he was about take matters into his own hands and the neighbors would not enjoy his way of handling it. Thank goodness the music stopped then. Also, the lighting in the room is not great and the churros at the breakfast were stale. The bottom line here is that the walls are paper thin between rooms and the front desk does not check on noise levels after receiving the first complaint.

Overall the property is modern and well-located. However, we could not sleep throughout the night because the people next door had loud music going. We called the front desk around 11:15pm. It seems that the young lady who answered at the front desk did not do much about it because the music continued at various, unpredictable times throughout the night. When it began very loudly again around 4:45am, my husband finally had had enough. He called the front desk and informed the lady who answered that he was about take matters into his own hands and the neighbors would not enjoy his way of handling it. Thank goodness the music stopped then. Also, the lighting in the room is not great and the churros at the breakfast were stale. The bottom line here is that the walls are paper thin between rooms and the front desk does not check on noise levels after receiving the first complaint.

Most uncomfortable bed we have ever slept in. Thought I would try the sofa bed, and that was even worse! Also bathroom needs brighter lighting, extremely dark, very hard to get ready when you can’t see anything. Very convenient location to be able to walk downtown