Check-in was quick. However, the rooms are a bit dirty and had stains on the walls. A/C was smelly and could use a good cleaning. We had a lunch ala card and my wife did not eat her Fish salad because she doubted the freshness of the squid they used. The breakfast was OK. Outside the hotel you can walk a bit but no real activities. We stayed here our last in Phuket and we are happy we stayed only for one night. If this was a more expensive hotel the review would have been worse but you get what you paid for.

Beautiful apartments and lovely views

Nice staff. Stunning lobby

So beautiful lots of time to walk around staff was amazing and rooms were stunning!

Air conditioning faulty, cockroachers everywhere within the communal walking areas, swimmjng pool needed maintenance, most of the building looked liked it needed maintenance, reception staff miserable and unhelpful (completely unlike the beautiful culture) the breakfast was depressing.

This property is near the beach.

Beautiful quiet property! We had a pool access room and it was huge. Great resort. There are tuk tuk out front to take you to the little town

Green algae in pool , lawns not mowed , breakfast was good if was there at 7am but very stale and cold by 9:30 Staff were ok but one was about when more drinking water was requested Had to pay for airport transfer which is a bit rough for a 5 star hotel close to airport

The hotel was way more dated than the photos depicted. The food in the restaurant was pretty good. Pools looked like they needed to be tested. A ton of algae in the ponds. But it's right across the street from the beach and the room rates are cheap. Also 15 minutes from the airport.

Our room was haunted. We saw a ghost floating above the pool. Staff did not help at all.

Pros: Loved staying at this location. Nice and quite and relaxing. Beautiful beach across the road which was perfect for swimming. Positioned between two local Thai restaurants and a few market stalls nearby made for good eating/drinking. Staff were helpful with any requests. Cons: We were not fans of the buffet breakfast as the food was quite flavour less. There is a beautiful pool and swim up bar over looking the beach however it is not used/opened. Overall would definitely recommend to others as it is a great location if you want to relax without the hustle and bustle and awesome food places within easy walking distance.

Pillows and bedding smelt really damp really off putting

Beautiful resort with unique and characteristic Thai architecture which was very appealing. It seems however that the upkeep has dwindled as of the past few years as the exterior needs a facelift in the shape of new paint and rehabilitation of the pool areas (just a little). The staff was very courteous and helpful and the dining was delectable and portions, generous.

This hotel has the potential to be a great hotel but unfortunately it fails in so many areas. The staff don’t speak English therefore translation can be a problem. Food - it’s okay and basic but only caters to a limited audience. Advice do not ask to change a dish as they will get confused about what to change and give you anything - asked for mushrooms on a cheese pizza got carrots and cauliflower not sure how that happened. And don’t bother eating here if your a vegetarian Staff are polite at times but don’t catch them towards the end of their week as they get really snappy and to add to that you will have to ask the cleaners to clean everything and change the bed covers as they do not it without being asked. The hotel is located so far from everything you will pay a fortune in cabs unfortunately no good words to say about this place apart from the male drivers who take you up and down to your room are very polite and sweet

Great location by the beach but limited food options nearby. Recommend stopping at the convenient store before arriving at the property for snacks and drinks because there isn’t a store close by or on property. Fun to watch the airplanes land over you just a mile away.

Perfect

Amazing resort with friendly, helpful staff. Beautiful pools and beach. Thai massage was outstanding. The staff remembered us and went above and beyond. Special thanks to our housekeeper who was awesome and we appreciated the Christmas morning gifts. Highly recommend.

Friendly staff, great place to stay

I had a good time

Very good hotel

Had the swim out pool area look like we were the first guest in awhile there were spider webs and bugs nest pool was filthy .. place looked run down and nothing close the picture and far from everything

Dirty - not even close to a 3 star rating

An average stay- ok with it being out of season but would not like to be there in peak season. The resort is huge Some staff really good , but reception staff moderate. Area between resort and beach a disgrace with shacks next to pathways

Goo

Breakfast not good, v limited choices and lot of flies in restaurant. Lots of mosquitoes in room n a big spider on pool. But staff are nice n helpful.

We were very impressed that there are still parts abandoned after the tsunami. Almost 20 years have passed, they should clean the street and start again because the panorama is very beautiful.

a A very well situated resort ,close to the airport, fantastic pool with own private connecting pool if in a pool access room. highly reccommend and we will return.

A beautiful hotel, which is sadly looking tired and needs work. There is so much to like- friendly, helpful and happy staff; beautiful pools; lovely surroundings (not the hotels fault there are derelict buildings in front of it); beautiful reception area. But there are many things which let it down. Lift was covered in hand prints and not cleaned in the two weeks we were there; price of food and drinks, especially bottled water is extortionate (10THB in supermarket - 60 THB in hotel); peeling paint in places; not enough sun beds and umbrellas around the pools. It needs a good shake-up if it wants to remain a 4star hotel. However, would we stay there again? Yes we would! Despite its faults we enjoyed our two weeks and already miss the beautiful bird song, the frog chorus, Koi Carp and smiling faces of the staff.

Clean. staff was great but limited. Not all facilities were available due to covid…

We arrived at night and when we saw the hotel entrance all lit up I said, OMG 😳, this is beautiful. Check in took ~ 15 minutes. Walking into our room took our breath away! Staff friendly & helpful and watching the sunset on the beach was awesome! Cheap Tuk-Tuk rides to nearby stores and outside restaurants. So fun to ride in them!!

The photos online give a false sense of how the property presents itself. The room, although very large wasn’t very clean and had an overwhelming smell of mildew like the air conditioning filters were damp and had probably never been replaced. The mood lighting gave a nice atmosphere but it was difficult to see in the bathroom space, was impossible to apply makeup in the dimness. The pool area and common spaces were run-down, water features not working were dank and all round the service disappointing.

Great vibe