It was good

Very clean… i would stay again….

Once you get into the hotel, it is very nice. Looks fairly new. The location is between the railroad tracks and the freeway. The parking is dimly lit, and I have just found out they charged me $11.50/day to park in their dirty parking lot. I would never return just based on this.

great staff

Nice room but the pillows were not comfortable. Staff were friendly and nice.

Room was Clean, property is very nice. Would recommend. I had a late check in and they accommodated me.

Great hotel. Friendly staff. The only thing I can say that needs improving on is the amount of breakfast staff. There was only one girl trying to cook, clean and stock everything. Last week we waited 30 mins. For the omelets, potatos and sausage to be refilled. Today was better, but people stay there for work and medical appointments, we all needed to eat and run. She really needs some help.

Homeless in the parking lot people in the hotel

The neighborhood was a little sketchy. We were not told there was a fee to park at the hotel every night when we made the reservation. It looked like they had a gated and secure parking area for the fee, but the gate was not in use and definitely not secure. The hair conditioner in the shower was empty, there was no microwave in the room. The little store in the lobby was out of bottled water and any diet soda for diabetics to drink. When we went down for breakfast at 7:00am, they were out of the egg dish, bacon and potatoes. Again, not much for a diabetic to eat. We waited for 30 minutes for more of the egg dish and meat to be prepared. The egg dish was frozen omelets that just needed to be microwaved. The frozen, microwaved sausage patties were grey in color. I don't know why it took 30min to reheat frozen food. The room was very clean. The staff was very cheerful and welcoming. Check-in was very fast and easy.

Great stay. Nice space. Fantastic location! The front desk employee went on a search for medications for my sick sister and that was so hugely kind and lovely. She was the nicest.

Honestly nicest hotel I’ve stayed at in the past 2 years. No complaints whatsoever.

free breakfast

It was a nice property, very nice a spacious room! I wish there was a hot tub, but other than that it was great!

Rooms are spacious, great shower, comfortable beds, decent hot breakfasts and ALL DAY coffee and tea!

I was pleasantly surprised by the whole experience. Everyone was very nice. Will definitely be there again in the future.

Niney

The room smelt like mildew, floors were dirty, sheets smelt like mildew, there was toys left under the bed from a previous stay. Stayed a total of 7 hours in the room just to sleep and all night there was noise. Sounded like a fridge was running all night long, thermostats light was so bright in my eyes, couldn’t sleep. I always stay at Hampton when I travel. I didn’t like this one. Also, got juice from the food area at 5(the door was half open) my daughter had surgery and couldn’t eat anything but was thirsty. There was no water or hot water but they had coffee. So I went in to get juice and a guy came in and made me feel wrong about getting my daughter a drink. I pay all this money to not be able to get a cup of juice? Also, your tap water stinks. Invest in a shower filter.

Nice place as advertised.

Thank you

Friendly staff ,clean rooms and new amenities. Breakfast was good and they are pet friendly.

Staff was very helpful

Everything was as expected

Loved the room and the staff. Homeless guy stood in front of my car as I tried to park.

Hampton Inn is good!! Expedia is the problem!!!! Expedia had not sent confirmation of my stay to Hampton Inn, so I had to call Expedia, which by the way the phone number is not reflected on any of the bills nor reservation. I finally had a hold of Expedia and after speaking to Expedia and being put on hold for another half hour. I used Expedia before and never had this problem. I would just call it bad service!!!

Love the personal attention to detail and connection when we checked in and the breakfast. The gentleman who makes certain we have a delicious breakfast to start our day!

nice room

We did not stay and did not finish the trip. Did not get a refund for hotel. We were hacked on our flight I can’t afford this type of stealing. It was a trip to see brand kids.

Abysmal customer service

Hotel is always hreat

I like the convenient to the college

Like the area

The staff was friendly and helpful. The breakfast was delicious.