great for family, convenient location

Ok

good

Good

We searched for a room for 5 people and the room was assigned to us only had 2 twin beds and no sofa bed. The picture of the room on the reservation had a sofa but the room only had 2 chairs. We were charged for extra people but the room couldn’t possibly sleep 5.

Wonderful bedroom and good traffic point

The room was nice!

Hotel is good and staff is nice. Room is clean and comfortable. The staff of the car parking is very helpful. I would certainly come again.

Nice.If have coin laundry service will be better

Little further from the train station hotel was reasonable, hotel amenities was reasonable with out being outstanding

I thoroughly enjoyed my stay. The room was big, the property was spotless, and the breakfast buffet had an excellent selection of food and beverages. The hotel provided coupons to restaurants and shops in the same complex, which were extremely useful.

Friendly staff, good customer service

The location is not bad, and the reception and cleaning service are all satisfactory. They also listen to the requirements well. Breakfast is similar, but it was served with a little change, and Nagoya local food such as Kissimen and Tebasaki was also provided. The staff is really friendly. However, dust is piled up in the corner of the carpet, in the gaps of furniture, and in the back of the bed in the room condition. The management is insufficient in places where it is difficult to see if there is no manual. If you clean and manage these parts well, it would be great as much as possible.

The room especially the washroom is very clean. Staff is always helpful and cheerful. The bed is so comfortable and we can sleep well.

Good

Nice

Good

Worth staying Hotel Room and toilet are spacious, good for family stay. Though little parking space, the hotel could provide parking coupon for parking in the vicinity.

A bit far to go to Nagayo station

We stayed there for 3 nights. The room was so clean and spacious for three of us. We love the bathroom. The service was top notch you won’t be disappointed. The hotel was surrounded by local restaurants, cafe, drug store and of course convenience stores. It took about 10 min walk from Fushimi station but not bad at all. Overall we liked the hotel!

While the room is not very big for a family, the hotel was family-friendly and convenient with a nice breakfast buffet kids-approved and a quiet neighborhood.

It was a great stay. Thank you.

very clean, nice environment, quiet, convenient for transportation

Stayed for 4 nights. Walked to nearby major attractions such as Oasis 21, 榮, Nagoya Castle and Science Center. Ate one breakfast during the stay and paid 2500 yens pp. Breakfast buffet has a variety of choices from Japanese breakfast to western style. Good English spoken by Reception staff.

Very good stay with JAL City for 2 nights and will definitely stay again.

Extremely good expierence with my two kids.

the staffs are nice, quick response to help me replace the air purifier once it was broken down. 英語 speaking very well of every staffs, and they was patient to show me the location to buy some pills for flu.

Good

Dusty room. It’s been reflected in many reviews at Google. I don’t think the management has any intention to fix it. WiFi is a bit slow at the beginning but no problem to view YouTube videos. The large chair inside the room is too big for a small room. Bed is comfortable.

Good location.

The breakfast buffet was nice. The room didn't seem that clean to me, they need to vacuum better as I saw a lot of hairs on the carpet.

The best hotel in our Japan trip, exceeded all expectations. Firstly, the room was large and bathroom was huge with separate room for bath and standing shower. The place was clean and service was great, they even brought our luggages into our room for us when we dropped off baggage. There are amenities left in the lobby for you to take as you please. Overall, very happy with our stay and would definitely use JAL City hotels again.