Perfect overnight stay. Cosy bar, good atmospshere, lovely food and a cracking breakfast

Great stay, room was clean, beds were very comfortable and the bathroom modern with a good shower. Lovely breakfast with a huge choice of items, wonderful hosts. Will happily stay again.

Great location and the personalized service by the staff was excellent.

A wonderful chilled out atmosphere and great location. Staff were excellent, helpful and nothing too much trouble. Room had very comfortable bed and very well equipped with lovely little touches like a bowl of sweets, umbrella, small fridge, iron, hairdryer, toiletries etc. and huge shower. Food menu was wonderful with gluten free and vegan options. Had a very tasty evening meal and amazing breakfast. The staff made you feel very welcome. Really loved my stay. Couldn’t fault it in any way.

Very clean and convenient. So nice that you are offered a full complimentary breakfast. Staff were friendly and helpful. Would definitely stay here again.

Quiet and relaxing long weekend, a good base for looking aroundvthe area.

We thoroughly enjoyed our stay. The staff were very attentive and the breakfast was superb being the best we have experienced in quite a while. We will be returning!

The breakfast was amazing and the eggs were done very well.

Food was great and the staff were very helpful

Excellent food and location.

Stayed with family with a double and twin room. Both nice. Tea and coffee making facilities and en suites. Great cooked breakfasts - lots of choices. Lift available - some single steps between levels. Central for Malvern shops, theatre.

My stay at the hotel was more than I expected service was great and staff went above an beyond to help in anyway they could ,could of done with a little bit more detail to cleanliness in rooms regarding mirrors work surfaces but apart from that you had everything you needed beds were clean and never once felt uncomfortable in the slightest and breakfast was superb I would recommend this hotel to anyone very under rated look forward to going back great job guys xxxx

Great welcome, lovely staff, nice cosy room, fabulous shower and bathroom, perfect breakfast! Would stay again.

Just a one night stay, but the hotel is a nice, old building with friendly staff. Decent lift up to my third floor bedroom. Think I had a King-Size room and it was comfortable, with a good bed, desk, smart TV. Coffee and biscuits provided, and the sweets were a nice touch. Good, large bathroom and shower. Breakfast the next day was very good. I had the museli and a cooked breakfast. Homemade museli was first rate, and the cooked breakfast also high quality. Portion size also generous, really sets you up for the day. Owners Jeremy and Rani are friendly and I get the impression would go out of their way to ensure guests have a nice stay. Jeremy's banter with the guests while taking breakfast orders was funny and a nice way to start the day. Great location too, two minutes walk from the Abbey. So, all in all, recommended!

Great Location and good facilities. Lovely views from bedroom.Quality breakfast and helpful staff.Limited on site parking.

A retro hotel but a very high standard. Excellent food - the pies are not too e missed! A good Bar area. Really good breakfast. I thoroughly recommend this hotel to anyone visiting the Malvern area

Really nice hotel to stay in. The staff and room were excellent and bar meal and breakfast really good. The location was excellent with coffee shops, restaurants, pubs and great shops all around. The parking at the hotel is tight so glad we only have a small car. We are looking forward to returning soon

We had a lovely few days in the hotel. The breakfast is delicious - so lovely to have it brought to you - and we had some excellent dinners in the pub area.

Great Service & Breakfast, Close to Theatre & Work.

Excellent and comfortable outstanding breakfast and service. Tiny bit disappointed when missed dinner by milliseconds on 8pm deadline; bit of flexibility would be rewarding for both hotel and client.

When I saw it was only 2 star I thought no way but after reading the reviews I thought it sounds pretty good and I wasn’t disappointed. It was clean and tidy, bed was comfortable, en-suite was great and had everything we needed to make a great stay with a great breakfast to boot. Staff were also very good 😊

It's lovely to stay at an independent hotel rather than one of the chains, and this hotel retains the age and character of it's surroundings. Our room was large and comfortable and everything was spotlessly clean. From the quirky staircases to the charasmatic manager, this was a joy to stay in. Breakfast was outstanding, definately not the greasy help yourself job that is so common now. Parking is a little challenging, especially if your car is on the longer side, but that just reflects the nature of the town, and we were able to park a short distance away for a small fee. Would definitely come here again!

Excellent stay and friendly managment. These guys know how to run a good hotel with customers coming first.

The hotel room was poor. Needs a refurb. No bedside lamp. But absolutely delicious breakfast.

Staff were amazing at the hotel. Thank you

Nice friendly place to stay lovely location.

Comfortable hotel in central location. Very friendly staff and excellent service. Good food (home made venison, juniper and Merlot pie is well worth a try!) and the breakfasts are brilliant. We were given an upgrade to a suite but we’d highly recommend it anyway. Good quality bed linen and towels.

Clean, comfortable hotel. The staff are excellent and go above and beyond. The breakfast was delicious and freshly cooked. I highly recommend this hotel!

Well worth the money, lovely room, friendly staff. Breakfast was delicious . Would highly recommend .

what a wonderful stay, positioned right in the centre, the staff were very friendly and helpful the breakfast was five star, the choice of beers in the bar was amazing, the staff went out there way to help our needs, strongly recommend this hotel

excellent breakfast busy but friendly staff a working lift god sized room quiet small carpark Saturday evening entertainment very central would recommend

Great service great breakfast and great beer loved it