the bed is horrible, ther is a hole in the glass window, and the room wasn t clean

I booked a single room at the Italia. It's in an unprepossing area of Reggio Emilia, and nobody was around when I turned up. I called and ten minutes later somebody let me in. His Italian was very poor, but he tried to communicate that I could have a different room for a couple of hours because somebody was sleeping in my single room. Then I could change. Very little made me feel like any of this was a good idea, and I booked somewhere else. It didn't feel secure, although I didn't get to see either room. Also, the area around the station felt quite dodgy with lots of gangs of youths in the shadows (the police were evidently trying and failing to move them on all afternoon and evening) - to reach the Italia I'd have had to go past them, through the station and 100m through an underpass, then a big carpark. I'm used to dodgy areas but I'm glad I chose to go elsewhere. All this is just my own view, and I didn't see much of the hotel beyond the outside and reception, so others may know more.

The hotel lacked a lot of basic amenities like internet. I would have overlooked that but i did not appreciate that my non-smoking room reaked of cigarettes. Staff sprayed air freshener but that had zero impact.

I had the opportunity to stay and you must say that it is an excellent strategic point for those who want to make more stops. Reggio Emilia located in a central position in such a way as to leave the car in their parking lot or possibly in the parking lot near the train station (about 2 minutes on foot) from there the whole route starts thanks to electric mobility and also the convenient services of the city.