I'm really glad we stayed here! It's a great hotel

The hotel decided to do cleaning and fumigation work on the terrace, which is located above the room where I stayed at 1 AM. I reported to the administration what was happening on three occasions because they did not respond to my request. The excessive noise of machines and the voices of the workers absolutely prevented my rest. Since the hotel did not attend to me and the noises, I had to go out to ask the workers to keep quiet, since it was already 3 AM. The rest of the morning you could hear noises of furniture moving by the staff. At no time was there any notice that the hotel was being remodeled, much less that they would be doing renovations at that hour of the morning. I REQUEST MY REFUND IMMEDIATELY

Very nice place to stay in the middle of the city!

I had a beautiful experience. Loved the room and the staff was extremely accommodating.

The property is in a great location . History , restaurants, lovely staff . Suite was very spacious and comfortable . Ray was extremely kind and helpful

Very quiet given the area with moderate foot and car traffic. Not sure if it was due to the room (suite without balcony) or actually having sound proofing. Nice cafe for breakfast and roof top pool, though hot tub could've been warmer. Hotel was perfectly located for walking around Historic District and to Zocalo. Seemed like we were the only ones during our stay, excellent overall.

Amazing place and location

Beautiful property in very noisy city center

Such a beautiful hotel. The area was perfect, surrounded by restaurants and stores. Lively during the day and quiet during the evening. Ubering was easy anywhere we needed to go. The staff was polite and helpful with all our needs at any time of day. Thank you for a great stay and we can’t wait to visit again.

Beautiful property with trendy aesthetic. I really enjoyed the rooftop pool area and thought the property itself was great. The area surrounding the hotel is extremely noisy. Our room was located on the first floor facing the street and there was nothing to filter the noises from the heavy traffic, constant alarms and sirens and people screaming in the middle of the night. Both nights I was woken up from the loud commotion outside. The area surrounding the hotel also seemed mildly sketchy, this was my second time in Mexico City and the vibe of this neighborhood was different than my prior experience. Overall it wasn’t a terrible experience but don’t think I would stay here again

Really nice and clean hotel . Really good located

Beautiful hotel! Very clean! Good area near everything.

Great place in a perfect location. Museums, restaurants, and cafes all around. Safe area as well.

This hotel is beautiful. The rooms are lovely and clean, the staff was so friendly, and it’s in a very walkable area. It was a great choice, and if I ever need to stay near the Zocalo I would definitely stay here again.

Very clean and central to many restaurants and shopping

Really nice place that was quiet, staff was friendly and available. Loved the pool deck!

The best hotel in the Mexico City Downtown area

Beautiful old building has been lovingly restored t be a dramatic setting for spacious rooms with very high ceilings. The rooftop restaurant is fantastic and the service is impeccable. The location is a couple blocks from the Zocalo, so it's a short walk.

awesome choice! we didn't know what to expect, this wasn't my first choice, but we are very happy with Umbral. the rooms were very quiet, the service was amazing and it is 2 blocks from the El Zocalo. the staff was very helpful and polite. we are planning to return to Mexico City next year and we will be staying here again.

Nicely remodeled place, great pool area on top (pool is small, but nice). Rooms, beds and bedding were very comfy. A little bit noisy, but that's just the neighborhood. Would recommend if you want to be in the historic center.

Area was safe with police on every corner. Very walkable. Close to many attractions. Friendly staff. Highly recommend. Gym is small but has everything you need.

My stay at the boutique hotel was absolutely fantastic! From the moment I walked in, I was greeted with warm smiles and exceptional customer service. The room was beautifully decorated and had all the amenities I could ask for. The bed was incredibly comfortable, and I had a great night's sleep. The hotel's location was perfect, with easy access to shops, restaurants, and attractions. The staff went above and beyond to make sure my stay was enjoyable, offering recommendations for places to visit and ensuring I had everything I needed. I also enjoyed the delicious breakfast that the restaurant hotel offers , with a variety of options to choose from. Overall, I had a wonderful experience at the boutique hotel and would highly recommend it to anyone looking for a unique and memorable stay. I can't wait to visit again in the future!

Wifi did not work the entire visit.

Beautiful building and very helpful staff.

Had a very good stay here! Loved our first visit in Mexico City! Would definitely stay here again

This is a modern dark/moody spacious hotel with terrific proximity to the Zocalo. The rooms & bathrooms are large & comfortable & the staff was very helpful (making dinner reservations).

This is a beautiful hotel in the perfect location for exploring the Centro Histórico. We loved our stay here. Our room was beautiful, immaculately clean, very quiet and super comfortable. The staff were extremely friendly and helpful.

There is no parking that’s the only problem I see. They should have an agreement with a parking. Thanks

Beautiful building and attention to detail. Ray and Hanna were extremely helpful especially with our airline arrangements. Because of its downtown location it can be busy and noisy. However we felt completely safe and we enjoyed discovering the surrounding area. We are recommending the hotel to erveryone and will stay here again.

I enjoy that it was quiet comfortable and was walkable at a lot of things.

Beautiful building! Everything was so unique and had so much character. I really appreciated the bottled water.

Hotel is in a great location and the room was great. However, their hot tub is a cold tub so we couldn’t really sit in it. Their internet is really bad so makes it hard to plan or do anything in room. The beds were not comfortable and when people above you flush you’ll be smelling that on it’s way down