Very nice hotel but very big and very busy. Felt like grand central station.

Lovely hotel. The common spaces were really nice. You only had one hour for the pool, but it was also nice. The room (standard king) was extremely small. Great location. Not entirely sure it was worth the price (only an hour for the pool and sauna and size of room), but it was a very comfortable stay otherwise.

Great Hotel!

Beautiful hotel

The lap pool and sauna were wonderful. The rooms were modern and clean. It’s location across the street from Tivoli park was great for children

Lovely modern hotel with excellent location, lovely food & pool & all service. Very helpful staff

Liked the staff and hotel being Close To main attractions, nice design. Didn’t enjoy having to pay extra for breakfast or needing to book pool time or waiting to borrow a bike (the one they offer was damaged so we didn’t a bike for the day) For a 5 start hotel the extra steps took away fr the experience.

Lovely place, located right next to the train station, close to everything, but pretty quiet and serene. High ceilings, great bathroom, very comfortable bed, fine linens, very friendly and professional staff. Highly recomended!

Great property and location.

You have a beautiful hotel with wonderful, friendly staff. We enjoyed it so much we came back on the same trip.

excellent hotel, but why no desks in the rooms?? in order to work i had to pech on the side of yhe bed!

All good Thank you Great hotel

Extraordinary!!! The rooms are gorgeous, the interior is a mix of Scandinavian beauty and comfort. The building itself is a masterpiece. We can’t wait to come back!!!

Nice pool, but need to make a booking. Good service . . .rooms not huge, but great location.

Excellent service, beautiful rooms!

We enjoyed our stay at this pretty, well-located hotel. The rooftop pool was especially nice due to hot weather. Overall, the large size of the property made it feel a little generic (and maze-like), but the room was well-appointed and the air conditioning worked well.

Loved this hotel. The breakfast was great.

Great location. Fantastic service. Beautiful hotel.

Pool and Sauna are fantastic

Loved the pool, the bright fun lobby and the bakery options for breakfast

We had a wonderful stay here. We loved the hotel. Will definitely return sometime

Had a wonderful time in Villa Copenhagen with kids, fantastic atmosphere, helpful and friendly stuff, beautiful pool and impressive breakfast.

Great staff and hotel, the only minus was the breakfast

The hotel was lovely, food wonderful, and all staff were consistantly very friendly and helpful. The rooftop pool is open until 10pm, and internal dome covered courtyard bar serves great quality food and drinks to 11:45pm so there's always time to relax after a day out and about. Would definitely go back.

Great location and hospitality

location excellent

We stayed 4 days at this Hotel. Coming from Stockholm. Unfortunately this is not a 5 stars hotel. 4 stars or maybe 4.5 if some things are improved. Rooms are tiny. Double room has a sink a third of one sink(there were 2) at the Grand Hotel in Stockholm(5 stars). If you have 3 suitcases good luck getting around the room!! Our room was quiet facing the entrance. Location central next to the station, you can walk everywhere or catch a cab. Reception service spotty. Had a great person(Argentinian) help us the first time. From then it was all down hill-to the point when I needed new keys(the old ones did not work) I was told I was not on the reservation-but paid in full for it already! Restaurant service dismal-one hour wait for a salad! Coffee machine not working! No wash clothes in the room! 1 hour pool usage-not very smart for $600/night. Did get a $60 credit for all the mishaps. All in all below 5 stars by a hefty margin!

Brilliant building and great staff, beds were comfy, location was super easy to get to train and airport

great hotel

It was beautiful

Overall we had an average stay here, the property is nice and it has a great location. However, on our day of departure a private group / event took over the hotel and the staff seemed to prioritize the private group. Our hotel keys were disabled an hour prior to check out, which occurred to other guests not belonging to the private group. At check out, we were told that we could only check our bags with them until 3pm by one staff member, then 2:30pm by another staff member as the private event which started at 3pm would make the hotel inaccessible. After agreeing to pick up our bags by 2:30 pm, we sat in the lobby to figure out our plans for the afternoon, we were approached by another staff member saying that the lobby was closed for the private event at 12:00 pm and we could not sit there. It would have been understandable if we knew that this private event was going to limit the amenities of the hotel, but we had no knowledge of this upon booking or leading up to our stay.

The room was amazing, from comfortable bed, fantastic shower, cleanliness, clothing steamer was also a hit. The staff were friendly and very helpful. Thank you, so much for making our first time in Copenhagen wonderful.