Because we missed our connecting flight we were going to miss the check in window. I called and was assured someone would wait for me until I arrived. Which they did. The bed was so comfortable that we got our much needed rest.

We enjoyed our stay here very much. The staff were very friendly and helpful.

Rooms were located above the Black Friars pub. It was a unique experience. The pub had great live music and food. The room was great, very roomy the bed was very comfortable. Th area was surrounded by restaurants and shopping. Parks and the river were very close by. There was a public parking lot a couple blocks away.

Perfection!

We had a wonderful stay at the BlackFriar’s. Very friendly and helpful staff. Room was lovely with nice touches like a basket in the room with local snacks. The bathroom shower and tub were top notch. This was by far the nicest option in town for the price. Great location near everything and a short walk from the train as well as the bus station and supermarkets.

I do not understand the 10/10 reviews here. Very disappointed. Not a hotel. Rooms above a pub. No desk. Waitress gives you a key for your room in the pub. Pub shares same small entrance as stairwell to the rooms. No service overnight. No customer service if there’s an issue. No view. You can hear all your neighbors doing everything all night long, as well as all the noise and traffic from the street. Stuffy. Small desk fan. No convenient place to plug in. Can’t open windows because of the constant noise. Would not recommend if you’re looking to sleep or be comfortable.

The place itself was nice. There was a pay lot up the street.

Very clean, friendly, and had good food.

Great location, very easy to utilize train and bus and very close to the tour pick ups, nice rooms not handicapped accessible just as fyi - pub was great views from rooms not so much

No one on site after-hours for issues… such as the banging on our door and jiggling of our door handle for most of the night and early morning! Was it a ghost or a drunk patron? No idea, but it certainly impacted the quality of sleep we got that night!

Very pleasant room, friendly and helpful staff. Pub downstairs had good food and lovely ambiance. Was unsure at first staying above a pub as I was travelling with my child, but it felt comfortable and safe.

We absolutely loved this hotel, it's small and quaint. super clean and connected to a restaurant and bar. Staff was awesome and I would def recommend this hotel. Our stay was awesome and its in walking distance to the bus station and city centre for shopping and dining.

Wonderful stay! Wishing more rooms in Scotland had ceiling fans but we're discovering thats not very common

Room was okay- but for the price it was a let down. Breakfast was some cornflakes, yogurt and canned fruit - poor. Bar was uninviting with limited beer options. Parking was only available at the garage a few blocks away. Staff seemed mostly looking forward to having their shift end. Must be better options.

This was an excellent place to stay extremely convenient for walking to dining options and having a beverage around town.

We had a wonderful stay at Black Friars! Our room was very spacious and comfortable and we heard no noise from the pub or street below. It is very conveniently located in downtown Inverness, just a few minutes' walk from the train station, and very close to the river and the shops. The pub below is great and has very nice staff and tasty food. We would absolutely stay again if and when we return to the area!

Didn’t sleep for two days because the floor boards are very noisy. You can hear everyone around you at 430 am. Otherwise nice place.

Just a few blocks from pedestrian shopping street. Lovely town. No elevator. Convenient eating since it’s above a restaurant.

Great place to stop over in Inverness. Charming Inn feeling to the room and easily walkable to the best of Inverness!

Must park off site and walk from parking garage with your luggage to the property which is a challenge in the weather and with children in tow. The rooms themselves were nice and large for a family and very quiet for a city center room.

The hotel was just as expected and the staff were great. The room was small but tidy. There is a bar and restaurant that was lovely. The one major issue that we encountered on the trip was the temperature of the room, VERY cold and no extra blankets. It wasn’t just our room as we made friends with somebody else that was staying. The radiator in the rooms do not work unless you turn up the thermostat in the main hall way, which controls the temperatures for everyone’s room. Before we discovered this, we called the many numbers that were provided for a manager and nobody answered (2 numbers were not working and there is no one on site after 10pm) and nobody returned my email and nobody responded to my voicemails. Very bad customer service.

Good location, great staff. Rooms well presented but a little deficient in maintenance. Food good and pleasant ambience

The hotel is lovely and the food good, however it is very noisy at night. There is a pub/disco right across the road which kept us up half the night. Not suitable for families at weekend. The stairs to the room are very steep and narrow so difficult to manage with bags.

Large comfortable rooms. Short walk from station. Central for exploring Inverness. Many bars and restaurants nearby. Good breakfast options.

We only stayed one night at Black Friars and wished we had more. The room was cosy and clean and the bed was super comfortable. The staff was very personable and helpful. This was one of our favorite stays of our trip.

We left a pillow in our initial stay but contacted them and they held it for me until we returned which we appreciated. Really good bar and restaurant downstairs and friendly staff. We were able to keep our luggage with them after checkout before leaving for train station. Very accommodating.

Great location and suite size

This is not a 4 stars hotel. Maximum 6 poor rooms on top of a restaurant The only thing in favour is the bathroom which was recently refurbised

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Small room over the pub. Very loud road noise. Floor slanted and sides of bed collapse due to so many people having to sit on the bed because there is only one chair. Overall, clean and safe but I would try someplace else if I were to come to Inverness again.

LOVED this place! We were just passing through for one night, but we wanted to stay longer because it was amazing. Easy check-in, amazing staff, and the bathroom was a dream come true. Can't beat a walk-in shower and giant claw tub! Thank you for being the best hotel on our honeymoon.

Staff very helpful and friendly, even helped carry luggage up the flights of stairs. They gave us their personal cell numbers in case assistance was needed after hours. Location is very central. Wonderful stay.