Excellent spacious rooms. Great staff

We loved our stay at Grand Base Osu. The room was spacious and the bathroom was huge! Loved the shower! The staff was helpful. Even though we do not speak Japanese the use of a translator app helped our communication. We highly recommend this hotel and would definitely choose Grand Base Osu if we ever go back to Nagano.

Good for large family group

Nice place to stay

Based on the entry photo, we expected a more traditional property. I don't think that is anyone's fault, but it made us feel a bit let down. The hotel itself was very clean and comfortable tho. No complaints. And we all loved the large bathroom.

Great hotel/apartment walking distance to the Osu shopping areas and food spots. The hotel is modern, nicely decorated, comfortable, spacious and offers all the amenities perfect for family. Reception staff was very polite, helpful, with limited English, however had google translate to help. Internet speeds is good, there is free onsite laundry with drying. Taxi to the hotel is approx ¥1000 from Nagoya JR, or catch metro + 10 minute walk.