It was amazing , thank you.

Front desk and valet were great. Bartender was SLOW and not very busy. All employees were very friendly.

Great great location walkable spots for meals and close to Beale. Beds need to be replaced a little uncomfortable but the staff is absolutely wonderful friendly and kind

Great location to go to Beale Street! Not far from Sun Records too and across the street from The Peabody Hotel to see the ducks on display.

This is a great place to stay. The room was very nice and comfortable. We didn't have hand soap or body wash, but when I asked for it they provided it in a timely manner. The location was walking distance to many things. The digital check-in process made things very easy. The staff was very helpful with everything including the valet service. I would definitely stay there again.

For the most part the stay was fine. Rooms were not cleaned enough, dirt, hair and extra trash on floor where you don’t look or pay attention to. Dusting certain piece of furniture in room needed to be done. Most hotel employees were not too helpful with giving info to guest. Info you need to know too. A incident happened in restaurant/bar while I was eating and it was very disturbing and not handle properly. But definitely thought Valer was on top of it the whole time that I needed them.

Excellent check-in experience. Eboni and her Staff were very accommodating, offered helpful local fare recommendations and were responsive when assistance was required. I really love the decor throughout. The lobby is a vibe and im sure can be a fun, trendy atmosphere for cocktails with friends or soon-to-be friends when their an event in town or at the adjacent baseball venue. Excellent proximity to Beale Street. No concerns with personal safety while walking the couple short blocks during the day and at night.

We were about 3 hours early for check in. Our room was ready and we were charged $40 for early check-in In 60 years of traveling I have never been charged for early check in. The hotel was practically empty. There had been a flood from the 3rd floor down. Restaurant was closed, Very inconvenient. Only one elevator was working \. Luckily there were very few guests. We were told by other guests that they had been notified of the issue and given an opportunity to change their reservation. we were not extended that courtesy. We would have chosen the Hilton across the street. For the entire stay there were loud fans all over the lobby. Base boards were removed and laying on the floor. It was a construction zone. On the last day the one remaining elevator was out of order. My 70 year old husband had to carry our luggage down 4 flights of stairs. There was never a manager available. Very disappointing stay.