When we first arrived, the hotel was very well lit outside and was very inviting. The front desk staff was accommodating when I asked to switch to a different room on higher floor. Once in room, the bed has a huge crater in the middle, the extremely bright lights from outside flood the room even when darkening shades closed. The a/c unit sounds like a massive machine and woke me every time it came on. The walls appear thin because I could hear the neighbors TV all night as well as floor above neighbor when he walked. I wouldn’t stay here again. Barely slept.

Clean and new

I like that the location is right off the highway and very convenient.

Staff and Clean and Comfortable

The property was clean and modern. We had a fridge, microwave, sink, plates etc which was great and a working AC. There was also free breakfast, free parking and only a $20 incidental hold. There was a stain on our carpet though, not many onsite facilities and nobody offered to help with luggage but asides that, pretty great.

It was a wonderful stay and just positive caring staff and breakfast was awesome. THANKYOU YALL

well, my TV didn't work properly. spoke to the front desk and they sent the maintenance guy all he said was "it looks like the internet isn't working. and never fixed it.

We were so happy to stay at this hotel. We are on a very long road trip and were only here for one night. We were sorry not to have scheduled alonger stay. The only negative thing I have to say is that we were awakened by someone mowing the grass before 8 am! We did not ask for a wake-up call!

No problems

Checkin was quick and easy. Very friendly staff. Room was very clean . Really nice to have a full kitchen and sofa bed. Would definitely stay again

We had a lot of variety for breakfast. The staff was very friendly and the room was clean and comfortable.

We were impressed on all fronts. Hotel was quiet, room was immaculate and well appointed, Breakfast was good, and staff was friendly. We come to this area from time to time and will stay here in the future.

Staff very efficient and courtesy. One of the nicest if not the nicest hotel property in Port Arthur and area. Conveniently located to restaurants and shopping. New, clean and rooms well appointed. Will return when visiting family.

Everything was just wonderful for we will definitely be back

From check in to check out…..stay was perfect….rented a suite for my daughter in law’s birthday….front desk staff was super friendly and professional….the bathroom could’ve been a little cleaner but everything else was perfect

Everything was wonderful but we could only get our room cleaned one day while we were there. Otherwise it was a comfortable stay and we will stay there on our return

New staff that promised a call back stating they had rooms available. We had a suite booked and wanted a second room. Stated maids were finishing up cleaning them and asked if she could call me in my room in 15 minutes. One hour later I walked down and spoke to a new person at the front desk who informed me there were no more rooms now. Nit a huge deal so rented a king bed room. Room 136 never gets darker than an average room at 9:00am in the morning. Has massive LED light right outside that floods every space light can enter the room. Impossible to get a sound nights sleep between the light and highway noise all night. Shower water pressure amazing but bathroom has no exhaust. It’s like a steam room when you come out of the shower. Hot water out of the Fossett is lukewarm and very low pressure. Breakfast itself was outstanding!

A

It was a great stay!

A very nice hotel with great service and great amenities. I highly recommend this hotel and look forward to my next stay here.

Everything was fabulous

Clean, inviting hotel friendly professional staff. Good breakfast and helpful kitchen staff. We really enjoyed our stay

Hotel was very clean, great breakfast every morning, located in a nice area and rooms were really big. Was definitely above our expectations.

Very clean with great amenities and easy access. Extremely nice comfortable rooms/beds.

Clean hotel. Great people. However, the WiFi connection does NOT work.

I have complaints whatsoever. Check in was fast and easy, property was very quiet and well kept.

I have complaints whatsoever. Check in was fast and easy, property was very quiet and well kept.

Staff is what usually makes or breaks a hotel stay. The staff here make you feel at home. If your on business, they can help with the little things like fresh coffee and a hot breakfast. If you're on vacation with kids like us, it's the little things like waffles in the shape of Texas or turning the channel to cartoons on one of the TV's. This place helps you to start your day on a good note. the rest is up to you.

The Staff and front desk receptionist were amazing! Love this hotel! Beautiful, clean and great amenities!

Very comfortable new property front desk staff was welcoming and the spacious room was very clean.

Very nice and clean.

Very nice and clean.