Great hotel. Definitely would stay here again. With the friendly staff and conviently located near lagoon and close to downtown

The place was great and the hospitability was incredible, we will definitely be coming back!

Across the street from the lake. Lovely spot, clean, and has a great breakfast. The staff is so kind. I was tired when I arrived, and the pool wasn't open. I was hot and disappointed and let it be known. It was beyond the call of duty, but they compensated me with a day-pass at a resort across the street. I had a delightful stay.

Really good place and quiet and peaceful The installation are great and simple. Few kilometer from downtown so if you like to walk, it will be perfect. The host is great and really want you have good time. If you need help, he will be there for you. I really recommend it.

Very cute place with great staff and owners. The breakfast included was amazing. We were a little disappointed that there was no refrigerator in the room and the bathroom had an intense, unpleasant odor. We expected the lake to be closer based on the description, but overall, a great stay.

I thought the place was quite, off the beaten path, yet close enough to the center, with nearby restaurants and also Cenote Azul. Plus it was comfortable and pleasant. It’s true to photos and description. The host, Jose Luis was so gracious and bent over backwards to accommodate our every want and need. Breakfast is delicious and filling.

I had a great time there. The staff was super helpful and nice. The bungalow are clean and cosy.

It was an unique experience at the Zensus hotel. We had a very clean and cozy cabin in the middle of the nature. The bed was great and there was good airconditioning. Also the shower was perfect. Waking up with the sounds of the animals was fantastic. There are a lot of things to do with the Lago Bacalar in front of the hotel. The neighbourhood is very safe and you can park your car at the hotel. The breakfast was delicious, fresh and homemade. We wanted one day the breakfast a little earlier and that was no problem. Really enjoyed it. Last but not least, owner and host Jose Luis. I can't remember a more friendly person in my life. He did everything for us and gave advise about everything. Always in for a chat. His last words to us were: 'I will miss you guys." So we do two, but we will come back for sure.