The room we booked was not the room we were given. Booked for two nights and stayed one night since we arrived late and had little choice. We tried to work with the front desk the next day, but they refused to correct it. Instead of staying our second night, we decided to check out. We paid in full on reservation, but the front desk argued that we needed to pay a second time by credit card at the desk. Luckily I checked, and showed them the receipts. Extremely disorganized front desk. We paid extra for a nicer room and were put in a regular room. Walking around, we found other places in Drake for 30-50% of the price that were just as nice. The ONLY reason I would stay here is if you had cash to burn and you wanted to wake up next to the dive shop. (The dive shop is amazing, 5/5 for them). Service here is terrible. The room we stayed in looks nothing like the picture, there was a single window at the front of the unit and it was altogether dark and dingy. The bathroom is separated from the bedroom by a wall (no ceiling) which might be uncomfortable for some groups. Absolutely loved our time in Costa Rica, this hotel and our experience there was our only low point. Save your money. This place pretends to be a nice seaside hotel but it is a dump.

The room we booked was not the room we were given. Booked for two nights and stayed one night since we arrived late and had little choice. We tried to work with the front desk the next day, but they refused to correct it. Instead of staying our second night, we decided to check out. We paid in full on reservation, but the front desk argued that we needed to pay a second time by credit card at the desk. Luckily I checked, and showed them the receipts.Extremely disorganized front desk. We paid extra for a nicer room and were put in a regular room. Walking around, we found other places in Drake for 30-50% of the price that were just as nice. The ONLY reason I would stay here is if you had cash to burn and you wanted to wake up next to the dive shop. (The dive shop is amazing, 5/5 for them). Service here is terrible. The room we stayed in looks nothing like the picture, there was a single window at the front of the unit and it was altogether dark and dingy. The bathroom is separated from the bedroom by a wall (no ceiling) which might be uncomfortable for some groups.Absolutely loved our time in Costa Rica, this hotel and our experience there was our only low point. Save your money. This place pretends to be a nice seaside hotel but it is a dump.