Well this hotel has become my favourite in Exeter, the whole experience at this hotel has been fantastic, from checking in, the actual room, breakfast, gym etc I normally pick a hotel within walking distance to the town but as I got let down by one, i made a last minute booking, and i am so pleased i did. It was a solo trip to visit family, so no children with me this time, the room was perfect, immaculate, comfy bed, huge TV, lovely bathroom and plenty of space. The breakfast was absolutely fantastic, so much available your spoilt for choice!

Do not recommend room 727. Directly under the kitchen of the restaurant on 8th floor. Constant scraping across the floor above and crashing and rolling noises. Very noisy room.

Room & hotel was fine but its completely overpriced as was the restaurant for very basic food.

Lovely clean room, very comfortable! Restaurant staff awful…. Lack of attention to detail. Poor quality food.

Great room, clean and very quiet. I have no complaints about the facilities. Reception staff was friendly and efficient. The main downside is the food at the restaurant being rather poor and overpriced. £20 for a cheap quickly put together burger, undercooked chips and onion rings is bad. Breakfast buffet overall poor too, with dried up cooked breakfast sitting under heat lamps for far too long. Weird layout with items dotted around and hard to find.

We were due to stay weekend 27-29 Sept. However, my wife and I had Covid and my 92 year old mother broke her hip two days before. We had booked on a non-refundable basis, but based on what had occured we thought Hotels.com/Marriott would make an exception and let us re-arrange even if there was a further cost to ourselves. This did not happen.

Lovely hotel but had a few issues. Heating was broken in the room. Quickly corrected by moving us to a new room, but the heating wasn’t working in that one either. No drama as the staff were brilliant. Restaurant was not very good and over priced on some dishes. I had the steak cooked pink. It didn’t look nice, almost veal , very pale and anaemic and not much flavour. Nothing to really complain about just mot worth the money. Soup was nice, and the burger was nice. Breakfast was plentiful and tasted nice quality. I’d happily stay again just be more selective about what I order. Also, no soap in the restaurant toilets and no conditioner in the room.

Lovely hotel overall 2 negative points is one the breakfast availability as every day food ran out and very slow reaction to refills so you had finished before more available. Secondly the hotel appeared to be very focussed on sustainability but a bit far with the lifts . Seems a new hotel but 2 lifts always turned off so only one working at anytime which stopped working one day so saw people dragging suitcases up 5 flights . I get trying to save electric but why build a hotel with 3 lifts as it's counterproductive.

Stayed many times at this hotel and was surprised to see 2 of the 3 lifts out of action and a discover a recent decision it to serve food or light snacks in the bar area. There were many other frustrated and disappointed guests other than me to be told this whole I had a drink in the bar. I went out of the hotel to eat in the end. Comfortable bed and spacious rooms with excellent staff but this stay wasn’t as good as every other time I have stayed here, which was a shame.

Comfy

This is a very nice hotel..modern and very elegant. Parking is payable but was plenty.Breakfast was pretty good.

Good stay as expected. Hotel and rooms in excellent condition. Super easy parking and access to EV charging points. Staff friendly.

Beautiful hotel and nice big room with everything is clean and comfortable.

Brilliant hotel, but would question why the fantastic restaurant and bar closed again on a bank holiday weekend

Why in earth was our accessible room as far from the lift as it could possibly be? A room for two people needs two chairs, not just one. Our fridge failed but was not repaired during our stay. Disabled parking was not by the entrance to the hotel. Why?

My husband and son stayed at the hotel to To break the trip to Cornwall. There was burning smell in the hotel and had apparently been a small fire in the upstairs restaurant so none of the lifts were working. However they had a second floor room so not much inconvenience. Overall stay was good and didn’t spoil it. Room was clean and breakfast good. Considering the fire my husband said the staff coped very well

Clean and well maintained. Easy to drive to and loads of parking, though on a game night it probably gets very busy since it shares parking with a stadium. Parking costs £12 per night. Comfortable and spacious room. Its a convenient base if you're working in the area. Generally looked new but 2 of the 3 lifts were out of order.

Great stay

Hotel was convenient and organised. Parking costs are additional. Room fine, bedding and bathroom new and good quality. Two out of three lifts not working but thankfully WiFi working after my last visit when it wasn’t!

Clean modern hotel Nice clean and good sized room Friendly staff Lifts not working so bit of a climb up stairs to 6th floor So free car parking outside Breakfast was crowded and food ok but not memorable Overall we enjoyed our stay

Convenient stop on way to Cornwall

All good experience except that lifts was not working. They were giving complementary parking to compensate for lifts, but only informed me after I had paid for it and it couldnt be refunded..

On check-in we were informed that the lifts were not working. This meant carrying our luggage to the 7th floor! There were several people on the stairs who were clearly struggling. The View restaurant is no longer open and the food choices in the bar were very limited. Breakfast was moved to the bar downstairs so the whole area was left looking scruffy. A very disappointing stay.

A quick stopover in route to holiday home. Did the job very well. Connecting rooms for families were wonderful. Breakfast was good, although the organisation could have been better. And please sort out some decent coffee! But other than that can’t fault.

Lovely hotel and helpful to have adjoining rooms as a family. It was a shame that the hotels booking system didn't have breakfast listed on their system when this was included on my booking via hotels.com, but the receptionist did resolve the matter. Only quibble with the room was that it was at the rear ofthe hotel so you could hear people coming through the entrance of the hotel as there is has hard surface/flooring so you can hear the suitcases as they pull along. Breakfast is buffet style and is very good quality.

My second stay. A very comfortable; good staff, good breakfast. Would definitely recommend and I will be returning.

Amazing ! Nice environment, excellent staff service !

Comfortable and has a great breakfast.

wonderful hotel but position a bit unconfortable

Great location wasn’t expecting to pay £14 for parking, intercom between entry barrier and hotel didn’t work, bikes on roof! Hotel was great, room and facilities were great, food and drink expensive.

Very nice hotel, rooms very well designed with one exception - when the aircon switches on the control panel lights up with a very bright white light, disturbing my sleep. A colleague in a different room had the same issue. Great staff and otherwise very nice hotel.

Near Exeter airport. Very good service