The neighbors around the apartment were trying to enforce quiet hours when it wasn’t the time. They were harassing my husband and I because we had the sliding door open and our one year old was laughing and playing in the living room but apparently they didn’t want to hear that at 7pm. Very unwelcoming!

Honestly I have no idea if the place was clean or well maintained. They gave me the wrong door code so I couldn’t get in. I waited for a reply but with a sick and disabled husband in tow I couldn’t wait long. I checked into another hotel a then an hour later they sent a new code. Too little too late.

No air conditioning no extra towels

The central location is ideal for walking and exploring GDL. The unit is unique, very chic, and secure. I love the indoor space as well as the private terrace! In fact, a year ago I stayed in the same building but in a different unit. The modern Bitloft building is somewhat out of place in this otherwise industrial neighborhood, but that adds to the lofty appeal. There were a few downsides, which is why I’m giving this listing a rating of only three stars out of five. Each bathroom had a half roll of used toilet paper and no extra rolls; additionally, there were no napkins or paper towels anywhere in the unit. I went out and purchased my own supplies, which are relatively inexpensive in GDL. Prior to arriving in GDL, I had spent five days in hot and humid PV (Puerto Vallarta), so I was ready to do my laundry (availability of W/D was one of the reasons I selected this unit); unfortunately, after I checked in, I found standing, murky water in the washing machine - oh no! When I notified the host, to their credit, they gave me the option to use laundry equipment in another unit in the building. Lastly, midway through my visit, I sent a message to the host asking for clean towels. I received neither a reply nor did I receive clean towels. Overall - decent experience.

We stayed 4 nights and they didn’t want to change our towels, we had to use the same ones. The lighting in the restrooms is lousy. The communication was by text only. we would ask for toilet paper and we had to text someone else so they could approve it. The place is nice. The service is not. To enter the building you have to download an app and go thru so many steps, for us it was complicated cause I’m not too savvy. The sofa had stains and dirty.

Communication with the host was horrible asked for clean towels for 3 days without a response, used the same towel the whole time we were there

The bldg is fairly new and spacious. Rates are not bad but unit needs updating. Sofa was stained; unit was dusty and had superficial cleaning.. Two of the three entry doors were without locks and could be accessed from the roof deck by anyone. Many narrow stairs. Neighbourhood felt unsafe.Daniela the property admin was awesome for communicating. I was in #407; unit below had rowdy occupants robbing me of sleep. Would not stay thereagain .

I stayed here for a few days attending a festival in the city. I would surely consider staying here again, However there were some aspects of my stay that were not optimal: the room included a terrace, whoever when I arrived there were cigarette butts still on the terrace and the floor tiles were broken, you could feel them moving when trying to walk on them, the terrace furniture was also dirty, kitchenware could also do with an update, finally the app you need to use to open the street door is always crashing and it may take up to 5 minutes for it to actually scan the code, it was really frustrating evetime I wanted to come back into the building. On the good side, the apartment interior looks exactly like in the photo, the bed was comfortable and I was able to work from the place without much distraction. As I mentioned before if they were to improve those details I would definitely come back.