Shower needs to be stronger without wetting the floor. Luggage carts need to be the regular carts rather than short ones as it takes longer to transport luggage to vehicles

Nice hotel

This was a long stay due to repair on our home. Fairly new hotel that was “stick-built” so you hear snap, crackle and pop from the wood frame contracting/expanding during temperature change. You also hear any and all walking in the hallway and rooms above.

The hotel was overbooked! Arrived at 1 in the morning with a child and was simply told- "sorry!" Not acceptable at all! The receptionists were also not helpful!

Very friendly staff, especially Alex and Matt! Alex always had a smile and was very friendly…such a pleasant change from other hotel’s grumpy staff! And Matt was friendly and helpful with our burnt popcorn smoke event which set off the smoke alarm! They both represented TownePlace Suites well!

Clean and modern rooms in great condition. Friendly staff and good breakfast.

Room was spotless and had everything needed for a lengthy stay. Staff was fantastic and friendly!

Very happy

Nice place.

Easily accessible to shopping/restaurants

The hotel is easy to find right off I-75. Our room was very large and comfortable and clean. The bed was super comfy! The front desk associate was very pleasant and polite. There are plenty of dining options in either walking distance or a short drive. We will stay here again on our way to and from Florida.

Everything and everyone was great.

Was comfortable, clean, it met expectations

A great piece

Almost perfect

Excellent!

Small, free wifi, complimentary breakfast I would def stay there again

We loved this place! Clean, friendly, and very up to date! Great breakfast!

All of the place, We talk about you guys and we enjoyed the stay with and can't wait for are next time with you. The Horndasch Family.

Desk manager was very pleasant and professional, very welcome after long drive.

Facility was more than I expected. I will look to stay in other TownePlace Suites when opportunity affords.

Fast check in. Friendly staff. Delicious breakfast. Excellent stay for family of 5.

My stay was wonderful. room was very neat and clean. I like the fact that it had a kitchenette. I wanted to stay with family for Thanksgiving not enough room. But im glad i came across this hotel.

Convenient to wedding venues

I’m not sure if it was because we booked through hotels.com or what but unfortunately, it seemed as if we got a discounted room. It was a handicap room (we did not ask for a handicap room) and there was many amenities missing so that a wheelchair could be used inside the room. It was missing doors under the cabinets in the kitchenette for wheelchair access, which exposed all plumbing. The bathroom was also handicap accessible, which they put a chair in the shower area, which was kind of in the way a bit. I moved the furniture around and there was stuff behind the furniture where you could tell the couch and things have not been moved out for a little while. The workmanship and paint detail in the room is not that great. I will not be staying here again unfortunately. The staff is super friendly and nice, but it was just not to my expectations.

Everything was wonderful! The staff was professional and kind. We loved everything, especially the room and wow the bed was dreamy comfortable! We plan to always look for TownePlaceSuite for lodging.

Breakfast not great at all. Compared to holiday Inn and Hampton they have he best breakfast. Regretted to book this hotel

Spacious, clean studios. Close to interstates, shopping and dining.

Probably one of the cleanest places we have stayed. Our room looked brand new.

We stay in lots of hotels due to my daughter playing travel softball and this is the nicest hotel we have stayed at in a LONG time! Super clean, great breakfast, awesome grills and fire pit, and the pool was also very clean! We will def be staying here again when we return to cleveland!

We only stayed one day but the hotel was very nice and clean. It was near a lot of eateries and Lee University, our destination.

One of the friendliest checkins I've ever had. The room was very comfortable and clean. I will definitely stay again.