Had a good rest and was close to the convention center. Wish there was something safety wise or a shuttle to take to the convention center though due to I always worried about getting hit on the 4 lane highway

The first room I had, had roaches and a pill on the bed. The second room I had, had moths flying around. The front desk personnel were very respectful. She remembered who I was from previous stays. Big difference from our first experience. Just wished there wasn't any roaches because I love this hotel.

Front desk staff were great. Room was great.

OK

we were put in a room next to the highway so all night long all you could hear were vehicles going down the highway. the hotel was clean but they do not clean your room until after you leave . had to put trash in the hallway to be picked up. also maintenance was knocking down the door next door at 11:00 at night.

After discovering the room keys didn't work, returned to the front desk and she attempted to remake a set of keys unsuccessfully. She then stated that something had been changed with the door and she would let us in and slide keys under the door in a few minutes. An hour and a half go by and my son is getting hungry, I don't want to leave my belongings behind and have to have a front desk clerk let us into the room every time we return so I phone the front desk and she says that the people who can do whatever needs to be done will be there "soon" but she doesn't know when. This was at like 4pm on a Friday so it's not like we were there at an usual time or anything. That issue coupled with the road noise on the freeway side of the hotel, I was out, we went and stayed at the Hampton across the street and had zero room key or road noise issues. I will not be returning to this property, ever.

Room was filthy.

The property was fine, they were having area wide power outages across the neighborhood. The staff was excellent in dealing with guests checkin while the power and internet was out. They went above and beyond to make a rough situation better!