The home itself was beautiful but could use some work. It shows a review from TWO months ago where the pool brick was broken during the stay and was still broken on my stay causing one of my children to cut their leg pretty badly. The couch is extremely uncomfortable & if not sat in the correct spot you will hurt your tailbone (take it from my experience). Pool cleaners show up every Friday even though we were not notified and the children could not swim for an hour first thing in the morning and if you have children like mine you know they never leave the pool on vacation. We had multiple children with autism so going to a big crowd of people to the clubhouse was not manageable. For the price paid I definitely expected nicer things. We come to Florida and rent a house every other year and have never had issues like this.

We weren’t expecting perfection so were willing to overlook several small issues (trash in front of property, tiles broken off hot tub, broken blinds). As we settled in, we realized that the sheets on one of the beds was stained with what looked like dried blood (#1 - health hazard, #2 - proper cleaning and inspection couldn’t have happened). We then realized several beds did not have sufficient bedding, leaving zero confidence that ANY of the sheets were clean. I sent a text to the emergency contact at about 11pm. It wasn't until 6:43 am the next day that I received a response apologizing for the "inconvenience" and asking for pictures (which we provided). I was assured that someone would come to address ALL beds but was not given a timeframe. Hours later, while I was out, a cleaning person arrived with only one set of clean sheets. Upon my return, I asked why only the bloodied sheets were replaced and was told that the cleaning company received a request for only one set. I then asked to speak (not text) with someone. There was no answer to any of the numerous calls I made or to subsequent texts. We lost almost a whole day of our vacation washing sheets for ALL 10 BEDROOMS, while being ignored by the hosts. Once we got home and complained, we received a refund for the cleaning fee (added a star). This does not equal the time we lost cleaning and attempting to communicate. We are EXTREMELY frustrated with the management of this situation and will NOT return to this property.

There were 22 of us ranging in age from 10-80, and the house worked really well for us. Enough room for large group gatherings, while also having spaces for quiet time. The complex also had good facilities for swimming and play time. The owners were very easy to communicate with. We had a great time being all together for our family reunion.

For the cost of the stay, i expected more hospitality provisions. There was only one bath towel person, had to wash it everyday, there were no rags to wash down with, there was only on pool towel and no community blue and white towels for community pool, for that sz house need more larger cook ware to cook large meals, missing comforters on two beds, couch downstairs broken and sinking in very uncomfortable, only give us one towel paper oer bathroom with two of them almost at the end, pool was not cleaned before our arrival, bricks falling off pool are and sinking pool deck floor, or a house that sleeps 28 not enough towel holders, blinds briken, bugs in downstairs master bathroom, kitchen counter chairs broke and towel rack falling down. Good things. Air conditioner excellent, water pressire and temp excellent, parking excellent.

Had a great stay at this beautiful home! It was more than enough space for all of us. The owners were very responsive, and the house was very clean and looked better than the pictures.

We enjoyed our stay here with extended family for spring break. The house had more than enough room for everyone and location was good. The kids really enjoyed the game room and the resort amenities which had something for all ages. Communication with the host was always fast. The only issue we ran into was with the pool at the house, which turned green halfway through our stay and took several days to get clean. Also recommend replacing the living room sectional, it is very worn and uncomfortable.

House was perfect for us. Location, amenities, space, everything. Perfect!

We will come again😊

The property is new I think they need to go back in and fix of the appliances. Overall it was good.

Very nice house and good location for the parks

It worked perfect for my family of 23. The house was exactly like it was described. We didn’t feel like we were friended in any way.

We rented this house because we were a big family! We fit just amazing. We had a great time there. We had a little issue with the pool and it was fixed asap. Communication with the owners was back to back. I highly recommend this house!

Our overall experience was amazing! We were cancelled by another company hours before getting the vacation home we had rented since early this yr and Emily saved our vacation with only hours of notice of us staying in this beautiful home. Communication was great, house was clean and beautiful! Everything was great! We are truly appreciative of all the help and service we received! Thank you for everything and looking forward to our next stay with you!