My stay wasn’t that great, customer service was a joke, parking was a joke definitely not truck friendly also was unaware of the 59$ parking fee, there was no food on site the restaurant they had the food was unavailable, surprise charges to my bill. The only that was good about it was the view but overall bad experience.

Good location and nice atay

The view was amazing, I definitely recommend this room if you like skyline views.

Hotel was nice . The atmosphere was great. Biggeat let down was the restaurant being closed. It was a large factor in choosing this hotel. Overall ot was a great stay . I would book it again for sure.

They tried charging me for someone elses room twice before I was checking out and drained my spending money 😐.

A very cool old hotel which was well renovated. Room was great, gorgeous views. The 15th floor lobby is ENORMOUS and offers lots of meeting space and places to hang out. Lots of families and children, if you’re looking for something a bit quieter.

The A/C didn’t work and they found out the machine needed to be replaced. They changed it around 11pm which we had a busy day and felt very tired when the maintenance came over. And also the shower needed to wait for a long time for hot water.

Great view ! And location

Great hotel well positioned with stunning view

This hotel is amazing! Comfortable bed, clean room, great service, and a beautiful view! I get it about the 2 elevators but it’s really not that bad- plus you are at least on the 15th floor which is nice! Highly recommend- you won’t find a better hotel or location!

This hotel is amazing, love it..!!

Our stay was very nice. No real complaints. Except they to be upfront with how they bill you.

Loved the hotel l, great view, and room was nice and clean

The room and staff were fine, even nice. The Fitness Center, however, was a sauna and barely usable! The AC was off and it is adjacent to the pool, so it was 78 degrees and humid. This situation didn't change even 36 hours after I notified the front desk, a manager and maintenance staff.

Overall, it was a good stay. Was very disappointed that the restaurant in the hotel was closed and they did not mention that to us. I feel like that is very important information to disclose. One of the main reasons why we chose that hotel was because of the restaurant, and not having to leave for food and drinks.

Horrible location for a room. Dark and no view. Bathroom door never closed. Toilet ran. Not ideal.

the staff was excellent, i will defintely visit again

Overall the stay was good. My issue is the room was advertised here as two queen beds & they are most definitely full beds. I asked the receptionist & she said they were queens. I told her we measured the beds & they are not. She then said that hotels.com must’ve advertised them incorrectly. I reached out to hotels.com & received no response.

The location was great and the room was clean. Really the only downside was just how long it could take to get up and down from our room. You have to take two different elevators and there was always a wait for the second set. This will likely be less of a problem on a less busy weekend.

Great hotel and location, just a couple of weird hiccups kept me from giving it 5 stars across the board. The guest services app through the TV didn't work and our Kurig blew up spilling water everywhere and when we asked for a replacement they brought a Nespresso. We asked them to either bring us pods for it or another Kurig and they did neither. Also the buffet cook staff seemed overwhelmed by the crowds despite the hotel hosting a conference. Like i said just weird issues. Otherwise the front desk was amazing and the view from our room was breathtaking. Wolf Point is great for its access to everything, but not being right on top of downtown. Just be warned that if you are a light sleeper, do not get a room facing the railroad tracks.

This hotel is very mediocre. The towel bar in the bathroom was not properly installed so it doesn’t stay on the wall, the bathtub and fixtures are not caulked properly, and there were no hand towels in our room.

Staff was very nice. Room was nice and comfortable. Good location.

Very comfortable and quiet room with great city views. Beds were comfortable,

Had a really great time! Very central locations and great view from room. Great to stay at if you want to walk around the city right from your door.

Some of the best, friendliest and most helpful hotel staff I have encountered. This hotel is lucky to have such an amazing team!

Centrally located hotel. Standard chain. Not the newest but was fine for the price. Good for exploring Chicago and staying centrally.

had a great view

The location of this hotel is brilliant for being very central in Chicago and therefore very easy to get out and about. The room was very spacious, in great condition and very stylish. Very comfortable bed and pillows also. We opted to have breakfast in the hotel and it provided a wide range of breakfast items both hot and cold. We also had dinner 1 evening and the food quality was really good plus it had a good range of wines and drinks on offer.

The room was nice, staff friendly, room was large, skyline view was great, pool was warm... 15th gloor lobby was stylish. but taking two elevators to/from your room all the time was a bit of a hassle. This was exacerbated my the fact it was Chicago Marathon so it was busy all the time. But despite it being the Marathon this hotel was the most reasonablely priced for being downtown so we dealt with the elevators... If you want a lower price for good locationvand nice experience the tradeoff is a slower journey to/from your room.

Everything was an extra charge. The front desk staff was not too friendly. Overpriced. They said they could accommodate different requests like early checking or validating parking but all of these came at premium additional fees. Desk staff was insulting and kept pointing out that I booked on Expedia which should not have made a difference to them, but they mentioned it multiple times when I asked questions or for help.

Never heard of Voco before, but tried it out anyway due to location and price. Very nice accommodations for a weekend in the city. Great location and views on Wolf Point.

Took a long time for hot water to reach 23rd floor. Water bottles empty in room when checking in. Loud a/c.