Quite. Should have two washers and dryers. One will not enough for the customer. There are My room has only one washer and one dryer.

The desk clerks were very helpful and friendly. Very nice and would definitely stay here again.

Excellent in every way!!

Zach was rude and unkind! Very unhelpful. Will never ever stay here.

Great experience

Newer property. Comfortable. The free breakfast isn’t great but it’s free!

Very nice and clean hotel. Staff was extremely friendly.

Very nice person upon arrive checked us into the hotel.

Staff is friendly and professional. Room is super clean. Bedsheets are fresh as requested.

Spotlessly, clean. Friendly. Super in every way. Breakfast very good with many options and "free"

Extremely friendly and helpful staff, very clean.

Lovely stay! Extremely nice front desk attendant. Super clean room with gorgeous mountain view. Comfy bed and linens.

Had a nice experience

The staff were so incredibly lovely! It was like being taken care of my the good side of the family. Breakfast was delicious, coffee was hot, the room was comfortable and clean, the pool and weight room were really nice. Overall it was an excellent stay!

Needed a place to stay for a quick trip. Clean hotel. Perfect location to downtown Kingsport.

Overall property was excellent. Front desk (Alicia) provided exceptional customer service. Disappointed that fresh towels were not provided daily and that information was not provided that rooms are only cleaned/attended every other day. Very pleased with the room itself.

Friendly staff.

We were in Kingsport for my Aunts funeral. After the service about 20 members of my family came back to the hotel and visited together in the lobby. The staff were wonderful even when the smaller children got a little loud.

Workout area was not well equipped. Breakfast had very limited selections and not items were barely warm including the coffee

Nice hotel. Easy to get to. Quiet.

The front clerks were very friendly and social. The woman that fixed breakfast was so kind and caring about our children making sure that they ate breakfast before heading out for a wrestling tournament.

Comfortable bed - that’s really all that matters, isn’t it? The staff were most accommodating to our late arrival and early departure. Would recommend.

Quiet but close to restaurants and interstate. Lovely view of the Fall colors on those gorgeous mountains

We booked this property specifically to entertain a bunch of kids with the pool during downtime. The photos of the pool are misleading. It’s basically a hot tub

Would have enjoyed a Continental breakfast.

It was quiet and the staff was friendly. Our room wasn’t very clean though. There was a ketchup packet in the corner on the room, the bathroom floor had dirt streaks in the floor and the shower had hair and spots that needed to be patched up, all on the floor of the shower. We asked for extra pillows (the ones we had were terrible) but they didn’t have any.

Check in was good. Staff was friendly. Our room was ready and clean. Highlights: - lovely shower, very hot water - "pump" bottle shampoo, conditioner and body wash--saving on waster - lots of fluffy pillows - a "stay-on" fan option for ample white noise, the the location was very quiet - lots of space and light for breakfast time HOT BREAKFAST is a BIG ticket item for stays--when there is actual eggs, breakfast meats, etc. This was the case, we could choose from scrambled eggs, boiled eggs, bacon, sausage (in a biscuit), as well as a variety breads for toast and hot, pre-cooked waffles. The coffee was hot and fresh. The standard "juice" machine with apple and orange. A very robust oatmeal bar as well as yogurt, milk, cereal and fresh fruit. A bit pricier, but a very new and clean hotel. I would choose to stay here again based on this first experience.

Beautiful hotel, spacious room

Overall the facility was accommodating. Breakfast could have been better. Th e hot food options were not appetizing or hot. Rooms were very spacious but only one small dresser. I had to keep my clothes in my suitcase. The staff was very friendly.

NICE CLEAN AND FRIENDLY STAFF

they had lost electricity so didn’t check us in, they referred us to a Marriott down the road which charged us over $50 more. I understand that nature is not manageable but don’t appreciate that Marriott owning Fairfield didn’t accommodate same cost, for the smaller room with full bed instead of queen beds!

there was a leak with the bathroom shower. pretty good size puddle outside the door that disappeared down the wall/floor connection. hope it did not stain the walls below us?