Almost nothing

1. Reception was asking me 5 times if I’m sure I will pay by card seeing I have Russian passport. 2. Very low ceilings. 3. You can enter a pool only in professional swimming cap that you can buy there (what a surprise). 4. Pool is a joke. 20 meters or so and 3 lines. 5. Breakfast was very limited.

Location!

There is a smell in the room and hall of the floor!

A great hotel with very central location, overlooking the beautiful opera house in 5 min. walk to republic square. They have amazing kind and professional personnel, ready to help in each and every issue. The cleaning service is just perfect, a separate thanks to the cleaning ladies!!! Will definitely come back to this Hotel.

Everything was fabulous. No claims

The Hotel offers very large room and very cofortable bed..The lobby is spacios and welcoming, breakfast is rich with all typical food from cauciasian......Te view on the city was rally good and the position Excellent..just walking distance from The Cascade and from Republik square

All was fine

Location, size of the room,

No bell boys to help with luggage, quality of food

location

room

Friendly staff

The staff was courteous, polite and very helpful. Location of the hotel was very good.

The air conditioning didn't work as good in the room. Wifi connectivity and speed was very poor. They did give us a small device for wifi but the speed was terrible. Breakfast buffet could have had more variety. It was exorbitantly expensive tarrif, I paid 500 USD for 4 nights which is comparable to New York, London and Paris.

great location, good breakfast, comfortable room.

I really enjoyed my stay at Ani Plaza. The location is perfectly centered in the main area of Kentron - so it's very accessible to local attractions, shops and restaurants. The breakfast was tasty and the facilities were always clean. I can't say enough about the staff. They were very nice and always willing to assist - especially, Lilia and Narine. I would definitely stay here again.

Just the location

The rooms old and the shower as well for the high price , they didn’t give us a crib for our baby , gave us wrong type of room. The breakfast is everyday day the same

Old Soviet times furniture, dusty carpets in the rooms

Staff location excellent food was fine but not the best people in health center massage was excellent Everything u need was in the room even the iron shoes whipper everything

Gym is so poor need alots of modifications curtains didn cover the whole windows dont deal with the car rental office she was so rude

Breakfast was alright, but good luck finding a non-disgusting table if you arrive late.

The economy room is surprisingly small, pretty much the only way to comfortably walk past the bed is to side step. The ceiling gets really low throughout the hotel. If you're taller than the average, you'll get used to bowing your head as you walk into the bathroom, near elevators, etc. Flush lights will become your enemy. You also won't be able to stand in the bathtub (which adds to the low ceiling problem). The WiFI was easily the worst I've ever used in a hotel. Judging by the number of mobile hotspots around me, other people struggled with it as well. My mobile hotspot also didn't help much due to the amount of concrete. TV was awful: just 4-5 international channels, all of the channels had some amount of static, and 16:9 channels seemed to be cut to 4:3 (yes, with black bars, for some reason). There are also not enough wall sockets to charge your devices comfortably. Room cleanliness seemed okay until I realized that the single-use shoe shine cloth had already been used. I guess it wasn't replaced because whoever used it before me returned it to the shelf used side down :)

Great location, friendly staff, very good selection of dishes in the breakfast, nice & relaxingly cool rooms, cosy bar in the inner yard of the hotel.

Excellent hotel, took into account all wishes during check-in, excellent location, delicious breakfasts. We'll get back to you

Location is excellent. All staff we interacted with were friendly, knowledgeable, and had good English skills. Loved having the small safe in the room. We particularly liked the hotel's "Garden Bar" - quiet shady place to sit in the afternoon with a beer or glass of wine - we visited it every day.

WiFi signal in room either was non-existent or so weak that it was next to useless. Frequently I had to go out into the hall in order to get things done. Hotel needs to put WiFi transmitters in more places - and possibly in rooms themselves - to give customers adequate internet service. Cleaning staff didn't resupply items as expected - I had to go to the front desk to ask for toilet paper, and on the last day of our stay they took the used washcloths and didn't leave new ones - we just did without. Going to breakfast was usually frustrating, in large part due to the single coffee machine that they have in the room - sometimes the line for the machine was so long I just gave up on having coffee, at other times the machine was broken and several staff members were hovering over it trying to make it work again. One coffee machine for 100 people...???!!! COME ON!!!