Mercure Serpong Alam Sutera
Hotel em West Java
Hotel de 4 estrelas
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Cozinha ou kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Mercure Serpong Alam Sutera
Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Fumar permitido
Estacionamento
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
TV
Acessível para cadeiras de rodas
Ginásio ou centro de fitness
Jardim
Ideal para famílias
Mapa de West Java
Quartos disponíveis
Privilege Double Room
1 Cama queen size • 32 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Superior Double Room
1 Cama queen size • 26 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Superior Twin Room
2 Solteiro • 26 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Privilege Twin Room
2 Solteiro • 32 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Superior Queen Room with Pool View
1 Cama queen size • 26 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Comentários
Revisões 100% validadas5.0
Great location and easy access to Mail next door, great choice of eateries across the road.
This room one side of the bed was very lumpy and uncomfortable.
5.0
Great location, Mail next door great eateries across the road.
Highly recommended.
4.5
We were satisfied for an excellent variety of breakfast menu.
Availability of yoga mattress in the gym will be perfect
3.0
Welcoming staff at the reception was very friendly. Location is very good, easy reach for a modern shopping mall next door and also to a traditional local fresh market within walking distance.
Room size was disappointing for the room rate paid, as compared nearby hotels and hotel in Jakarta in general. Facility at the bathroom seem dated and would benefit from an upgrade.
4.0
food and facilities atound hotels, aircon super cold, love it.
-
2.0
breakfast spread was good, location is good. Staff is very pleasant.
hotel has aged alot and wasn't well upkept. Bathroom was very moldly. Cups has stains on them. Room service does not bother to refill water. The route to gym and gym itself is very smoky. Tried to exercise but breathed in all the carcinogens from smoke instead.
4.5
First and foremost, the location. It's so close to living world, flavor bliss, hospital, etc. Also, the staffs are very friendly and helpful. My niece accidentaly left her wallet during this visit and it came back to her perfectly. I and my family have been staying at Mercure Alam Sutera if we have any activities around the area.
-
3.5
the location is great, the staff are very friendly and accommodating, common areas are clean and smell good.
shower is kinda broken, we had to hold on to it while showering. the access card didn’t work twice on our 3-night stay. we can hear the neighbors talking and the TV they watch 😅
4.5
The breakfast was very good every day. Regina went out of her way to make sure we got our hot chocolate every morning. She is a hard worker, very friendly, and a great asset to your hotel.
Apparently the thermostat was either not wired correctly, or was not working. The air conditioning was either all on, or turned off. There was no ability to set a temperature. It was either very cold, or got hot in the room.
4.0
The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity.
the food served with slow speed service
The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity.
the food served with slow speed service
The carpet on my room is little sticky, I think the carpet on our room can be cleaned well
3.0
all staff helpful and friendly.
room a bit old and aircon not working well, need to set 19 c but felt like 23 c.
3.5
The location is very strategically located, next to Living World mall.
The building interior feels old and lacks upkeep. The cleanliness is okay but could be better, everything feels a tad sticky. We checked in very late around midnight and asked for late checkout at 1pm, which was granted by the front desk staff. But the following morning we were called by the reception and told that we should check out at 12.30pm. That was not professional at all. The coffee machine needs to be replaced (at the Buffet), the food placed outside (soto etc) needs attention, it didn’t feel fresh and there were fruitflies on the tomatoes.
4.5
good location
4.0
Location
Nothing
3.0
Location was nice
The bathroom was not clean when we checked in. We checked in early and paid extra. Housekeeping did not provide us any body wash despite requesting multiple times
5.0
Location is near with Living World Mall, many choices for shopping/dine. Very fast check in and check out. All staff are super friendly and helpful.
Breakfast quality and variety.
3.0
location
1. The blanket is too thin.
2. Wall soundproof is poor 😢
4.0
location, room size, furniture
breakfast
Perguntas frequentes
Quanto custa este hotel em comparação com outros em West Java?
O preço médio de um alojamento em West Java é de 38 € por noite. Este alojamento está 41 € acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Mercure Serpong Alam Sutera. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Mercure Serpong Alam Sutera. Aproveite a água!
Mercure Serpong Alam Sutera permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Mercure Serpong Alam Sutera?
Encontrámos 14 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e fumar permitido.
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