The property itself is exactly as described our issues were with the management. We had asked for early check-in and (in writing) the request was granted. When we arrived there was no access to the property. Fine, I totally understand mistakes, and before long we did get access. But, because cell coverage is poor in the area, I also had someone else call to try and get help. She was told that I had never been given authorization to arrive early. Why do that? No one was mad, there was no reason to try to shift blame. Next, we discovered there were not enough sheets. We called and were told it would be taken care of. Night came, no sheets. The next night comes, no sheets. At 11:00PM, long after we were in bed on the SECOND night, the doorbell rings. It is the owner who now wants to talk about sheets. He specifically states that they did not leave enough sheets. (The reservation was for 19 people and they left enough sheets for 17 as long as every queen sized bed was used by 2. Not our situation.) and that he knew of the problem the night before. Why wake us up, with no sheets in hand, on our last night, to tell us they knew we did not have the sheets we needed? The next day, when I asked about waking us up to argue about sheets, I was given a brand-new tale via text-message. Suddenly the locked gate at arrival no longer seemed like a simple mistake but part of a pattern of indifference. The house was perfect but the management of the property was not what we expected.

The property was spacious and had a great view of the river! Sadly the Jacuzzi wasn’t working and the pool sticks were locked up due to a previous guest’s misdeeds. But our family had a great weekend of cooking out, hiking, rafting and antiquing to suit everyone’s tastes. It was a big success!

We had a great time however the VRBO description is not current. The house is very dated, cobwebs in all the corners, water is not easily accessible, the jacuzzi does not work, the air conditioning does not cool the entire house and there aren’t screens in all the windows so we couldn’t even open them to cool the house, the basement bathroom tub has a soft spot that seemed very unsafe.. I think if the house was cleaner and maybe just maintained a little better it would be great.

Listing said there are 2 charcoal grills. There was only one, and it was rusted beyond being usable. We ended up having to buy one. House didn't look like it had been cleaned at all. Cobwebs and dust everywhere. Jacuzzi didn't work. When we asked the owner, she admitted she knew the jets didn't work. WiFi didn't work. Zero internet access. Owner blamed us, told us "only one device could use the WiFi at a time", but she couldn't connect to the internet either. Owner showed up at the house unannounced and uninvited, and just hung out in the house for around an hour, even though we kept telling her that we didn't need anything from her. Linens for the beds were left in plastic bags on the beds, and half of them didn't fit on the beds. Everything was just old, rickety, warn, and dirty. Then the owner had the nerve to claim half of our security deposit, for ambiguous claims like "excessive wear on the pool table", and "excessive cleaning" when it appeared the house wasn't cleaned before we arrived. All in all, I wouldn't recommend staying here.

I loved the exclusivity. Wish the Wi-Fi worked since cell service is abysmal in those mountains

We had a guys weekend, about 22+ people and I was pleasantly surprised with the amount of space, the secluded location, the beautiful views, and the other amenities (nice fire pit, pool table, pingpong, hot tub, etc.). The hosts were very kind, attentive, and responsive. Would recommend/return 100%.

Overall a good experience. Prompt response for everything from the manager. Very spacious. Lake access from backyard. Bathrooms were old and could have been tidier.

Great place to unplug from the world and spend quality time with family. Plenty of bedrooms and space to spread out and play games. (Not a place for you if you want WiFi or internet, but it didn’t matter to us because we just played games and talked) owners helped with some needs when we arrived, very kind. If you plan to cook for large groups, bring big bowls/pots. Close to grocery store and plenty of sights to see. My family and I enjoyed our time together there. Thank you!

It is a great location, with lots to do inside and out. The game room provided hours of entertainment. Plenty of private spaces for more intimate conversations. The waterfront was phenomenal. The owners were very responsive with questions and concerns, very friendly and helpful. We had 8 families with 8 teenage girls who found lots of things to do! I would recommend for large groups.

Great place, bring bug spray.

Great place, bring bug spray.

The house is very spacious and clean. We had 17 people and there was still enough room for more. The view and sounds of the river provide much serenity. Lots of yard space too for activities. Gail was very helpful and attentive, and we were able to meet as we checked in. Definitely recommend and hope to be back!

Beautiful spot above the river. And very attentive hosts.

This was our second visit and it was even better this time. Ben is very quick about responding to questions, and check-in and check-out is very easy. So much room inside and out, and the river is your backyard. Had a great time.

The home owners were very helpful if I had any questions and responded within a reasonable time. The house was spacious and clean. The stairs leading down to the river were well maintained. If you have individuals with physically difficulties then it would be very difficult to go up and down the stairs. The property was great and we didn’t have to deal with any neighbors which was wonderful. Overall a great listing to enjoy a gateway in Luray.

What a wonderful piece of paradise right on the Shenandoah river. Couldn’t have asked for a nicer place to unwind and retreat from the city life. Ben was great to communicate with and look forward to booking again next year.

Huge location lots of space lots of fun lots of peace and serenity. Would return again. Parts of it are outdated but it didn’t matter because we had so much fun and it was a huge huge space. Would return. Thank you.

Our family just spent a wonderful weekend at Captain's Lodge on the Rapids. We had 7 adults and 6 children and there was plenty of room for everyone. A new sofa had just arrived in the living room/dining room and it is super comfy. We really enjoyed the fire pit at the barbecue area and the stone seating around the fire pit was a nice touch. The owner checked in with us soon after our arrival to make sure we didn't need anything and was helpful about finding a hike close by. The property is very conveniently located and the hike was less than a mile away. We enjoyed watching the kids play basketball for hours and just playing outdoors on the property. The owner checked in with us before departure to make sure everything was ok. We really enjoyed the weekend and would definitely come back.

The house as plenty of space to accommodate a large family. We hosted a end of summer get together and engagement party. The river bank was a beautiful location for the proposal. Ben was helpful with questions and anything we needed.

I rent this property for 2 families. Plenty of space for the kids to run around. We all had a great time there

A small group of friends decided we needed to get out of the city for the weekend in a safe, socially distant manner. The property was extremely clean and the large cabin helped us space out. The property manager was very responsive and courteous throughout our stay, following up after we've arrived to ensure everything was OK with our stay.